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Doubletree by Hilton Hotel Columbia

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Doubletree by Hilton Hotel Columbia
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671 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Fairfield, United States
Reviewed 4 days ago NEW

Filthy hotel, in need of a total make over, stained carpets just a real dirty place. Not up the level of quality that I expect from this semi-premium branded hotel. Staff was very pleasant no issues there. My next stay in the greater Columbia area will be at another comparable hotel. The interesting thing is that there are many more...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U2267BBphiliph
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear U2267BBphiliph, I hope you are well. I am writing with concern to your recent stay with our property. I am sorry that the quality of our hotel was not up to your standards. I have informed out Executive Housekeeper of your cleanliness concerns so that we can work with the staff to improve on the cleanliness of our hotel....

Columbia, United States
Reviewed 1 week ago NEW

I thoroughly enjoyed my stay. I wished that I had time to stay a little longer so that I can indulge in the amenities offered at this hotel. This hotel is situated in a prime location... access to the interstate... several restaurants nearby that range from fast food to four star.. I truly hated to leave.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank colettej274
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear colettej274, I hope you are well. Thank you for your kind words. I am glad that you enjoyed your time with us. I have passed your compliments on to the management team and the staff. I hope that we see you again in the near future. Sincerely, W. Alex Jennings Night Manager DoubleTree by Hilton Columbia SC

Chattanooga, Tennessee
Reviewed 1 week ago

Overall a bad experience with the quality of the room and stuffs in the room, like microwave, hot water, ironing boards and alignment of furniture in the room.stain from the ironing board spoiled my white shirt. Luckily had a spare

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank karthikeyadurais
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear karthikeyadurais, I hope this finds you well. I am writing with concern to your recent stay with our property. First of all, I would like to thank you for taking time to provide us with your feed back. It is valuable feedback like yours that helps us identify the areas in which we need to improve. I would life...

Augusta, Georgia
Reviewed 1 week ago

It's clear from the exterior that this is a dated hotel. Although the lobby and bar area were updated and modern, we found several signs of age in the room. The furnishings were nice and the bed comfy, however the ceiling had mold/mildew and cracks that were clear signs of an old hotel in need of renovation. The fixtures in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank julieaZ5150GV
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear julieaZ5150GV, I hope this finds you well. I would like to thank you for taking time to provide your feedback. I would like to apologize that the cleanliness of the room was not up to your standards. I have informed the Executive Housekeeper of the cleanliness issues. I have also mentioned the issues with your fixtures to our Engineering...

Fayetteville, North Carolina
Reviewed 3 weeks ago

Stain on the mattress and the floor. Hair and stain on towels. Afraid to sleep in the room. Would not stay here unless the hotel is upgraded. I didn't trust the food based on the dirtiness of the room

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 923marilynb
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear 923marilynb, I am sorry that the condition of your room was not up to your standards. I have made the Executive Housekeeper aware of your issues so that she can address the issues with her staff. We are looking at some renovation opportunities in the coming year. I hope that in the future we get the chance to make...

Winder, United States
Reviewed 3 weeks ago

This hotel was just average it looks great from the outside and that maybe the experience would be outstanding. But when you get in it just falls to near a super 8 kind of level. The restaurant was good but one morning the food items were cold on the buffet. just a bit pricey for the quality of everything else.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnjP5200PL
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear johnjP5200PL, I hope you are well. I am sorry that your stay with our property did not meet your expectations. I am happy to say that we have some exciting renovation opportunities planned for 2017. I have spoken with our Food and Beverage Director about the cold food on the buffet so that he can address the issue with...

Columbia, South Carolina
Reviewed 4 weeks ago

Rooms were dusty dirty went to the restaurant food came out cold had to wait forever for food and service don't send food back because I am afraid that they will do something to the food the room was never cleaned properly

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dankY7753FW
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear dankY7753FW, I hope you are well. I would like to apologize that we were not able to meet your expectations during your stay. Having a clean room and a quality meal are of the utmost importance to our guests and, by extension, to us. I have informed the Housekeeping Manager of the cleanliness issues you faced. I have also...

Conyers, Georgia
Reviewed 4 weeks ago

I love the location I would like that it's right off the interstate my friend and I came from two different directions are perfect split between the miles we just want to see it improve in the areas above.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank thomasmW2715BA
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear thomasmW2715BA, Thank you for letting us know how your stay went. I am sorry that the property was not up to your standards. I am happy to say that we are in the early stages of renovation planning for the lobby and guest rooms in 2017. I hope that in the future we have the chance to serve you...

Lincoln, Nebraska
Reviewed 4 weeks ago

Weird experience, REALLY weird experience. I'm an Hilton Honors member, so I try to stay at Hilton properties. This Doubletree looked great from the outside, the lobby was nice. My room, however, totally different! There was garbage in the rubbish container from the previous guest. I used the complimentary shampoo and it was replaced with a 1/2 bottle the next...

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Helpful?
Thank AllyG520
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear AllyG520, I hope you are well. Thank you for taking time to provide us with your feedback. I am sorry that the cleanliness of the room was not adequate. I have informed the Executive Housekeeper of the issues you faced. We will undergo additional training with the team to help ensure that these issues do not repeat in the...

Chattanooga, United States
Reviewed 5 weeks ago

I will not be staying here again. I was not given my HHonors bottled water, my room was dirty (bed skirts had something splattered all over them and the floor had not been vacuumed), the hinge lock was broken, and the rooms smelled VERY musty.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alisonlU3272SH
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear alisonlU3272SH, Thank you for taking time to provide us with your feedback. I am sorry that we fell short of your expectations. Having a clean room is of the utmost importance for any traveler. The staff that was responsible for the upkeep of your room will be undergoing targeted retraining to help ensure that these issues do not repeat....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Columbia South Carolina hotel at the crossroads of I-20 and I-26 near Lake Murray is a modern, full service hotel located minutes from the South Carolina capitol building and downtown Columbia. We are less than 10 minutes from any area attraction, Riverbanks Zoo, EdVenture Children’s Museum, University of South Carolina, Columbia Convention Center, the Columbia Metropolitan airport, South Carolina State Museum, Colonial Life arena, golf courses, and the Vista entertainment district. Our spacious contemporary guest rooms and suites feature pampering baths, large work desks with two phone lines and data ports, high-def 32-inch flat screen TVs, luxurious Sweet Dreams bedding, complimentary wired and wireless high-speed internet access also available in lobby and public areas, and coffee or tea by celebrity chef Wolfgang Puck. Our pet-friendly hotel also provides guest amenities including a full services restaurant, an atrium bar, in-room dining, outdoor swimming pool, open sundeck, sand volleyball court, 24-hour fitness center, complimentary airport shuttle, meeting facilities for up to 1,800 people, and a gift shop. ... more   less 

Additional Information about Doubletree by Hilton Hotel Columbia

Address: 2100 Bush River Rd, Columbia, SC 29210-5656 (Formerly Radisson Hotel Columbia & Conference Center)
Region: United States > South Carolina > Columbia
Price Range: $159 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson
Hotel Style:
#15 Romantic Hotel in Columbia
#22 Business Hotel in Columbia
#30 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Columbia staff and other travellers.
3 questions
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Questions? Get answers from Doubletree by Hilton Hotel Columbia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor if you can get it.”
 of 5 bubbles max25oliver, 9 Dec 2016 | Read review
“Very comfortable hotel and restaurant for your staff and clients.”
 of 5 bubbles CityPolitical, 8 Dec 2016 | Read review
“our room was fine 142 but the desk seemed to be accommodating and if available, they would probably put you in the quietest room they have.”
 of 5 bubbles 1701Sidd, 13 Oct 2016 | Read review
“if you want a quieter room ask for something that doesn't face I-20”
 of 5 bubbles 12TylerH, 11 Oct 2016 | Read review
“if you stay here get a room that doesn't face the interstate unless you enjoy the sound of trucks changing gears all night.”
 of 5 bubbles jrbrowne, 14 Aug 2016 | Read review
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