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An easy on, easy off hotel with plenty of parking. The breakfast lady Leanne ? was wonderful- so welcoming, clearing your table, filling up coffee for folks heading out to work. Ads say within walking distance to restaurants- quick fish place next to hotel was...More
This is a typical Holiday Inn Express with large rooms that are clean. Our room had a king bed, refrigerator, microwave and a Kurig coffee machine. Breakfast and free wi fi. Downside - it is near a railroad that runs several trains all night. Although...More
Room was spacious, comfortable, and clean. They even have a small bar open late night, and the breakfast was well supplied with a variety of hot and cold food. I booked the day before and got a good rate.
Stay away...there are better places unless you are party animals looking for a room with a hot tub...then just make sure you don't mind a few roaches hanging out with you too. The management runs out of breakfast items on a regular basis so forget...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 21 January 2016
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is saddening though to read that you did not have an enjoyable breakfast experience and that you found the condition of room to be disappointing. I would...More
My son had a 12 hour layover in Columbia and being a nervous mom I started calling him at 6 am to wake him up for his flight. After 30 minutes of no answers I called the front desk and asked them to ring his...More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"First floor is cooler, and the A/C can be questionable..."