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All reviewsceiling fanfort jacksonfront deskcinnamon rollsjacuzzi tubpancake machinewaffle housearmy graduationother hotelsfirst floorsitting areaindoor poolbusiness centerbooked this hotelstaff was very friendly and helpfulking bedmini fridge
I booked our stay on the 18th and had to cancel on the 19 because to many people were going to our nephews graduation from the Army boot camp, so we had to get accommodations that would hold more people. When I booked our reservation...More
3 Thank Carebear_28463
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 5 August 2017
Thank you for taking time to share your experience with us. I am sorry to hear about your experience and would like to follow- up. We take comments such as these seriously and would like to follow up with you. I have sent...More
We enjoyed our stay at the Holiday Inn Express in Columbia, SC on Garnersferry Road. Brandon, who checked us in was quite polite with a smile when we checked in and out. We stay in Suite 513. It looks like a miniature apartment. Very spacious...More
I rely heavily on the front desk help when visiting a new area for business travel. They explain the hotel amenities, recommend restaurants, things to see and do in town, travel routes and conditions, things to avoid, etc.... Brandon is one of your Super-Stars! One...More
We stayed at Dozer Hall in the IHG Complex on Fort Jackson and could not have been happier. Our two suites had living room/TV areas w/kitchenettes and bedrooms. Wonderful! The property is centrally located, so we toured the base and downtown Columbia. Perfect! Highly recommend!
Our room was a king it was very large and clean. It was 2 different living areas. There was a nice pool but no hot tub. Turning into and out of the hotel is tricky. Breakfast was good as there's a little shop for snacks....More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"Get a suite with a jacuzzi tub. They are like $10 more and they're spacious and brand new"