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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Stayed for one night passing through with family heading back to Canada . Very nice hotel. Clean and well kept although a little worn. Continental breakfast was very good. Well stocked and clean. Only real issue with this hotel was the noise from cars at...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 4 weeks ago
Thank you for going out of your way to write us a review. I'm sorry to know though that you find the sound proofing of our room a letdown. I would like to assure you that we pay careful attention to feedback such...More
I reserved two rooms for four nights in July. I had a delay in my orders that would prevent me getting there on the first night. I called to cancel my first night and was told that I missed the cancellation time by 12 Minutes!!!!!...More
1 Thank victorsY2996HO
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 30 August 2017
Thanks for considering the Holiday Inn Express Hotel & Suites Columbia-Fort Jackson for your lodging needs. It's disconcerting to learn that we missed to provide you with a more pleasant experience as you encountered issues concerning our Cancellation Policy. On behalf of the...More
I booked our stay on the 18th and had to cancel on the 19 because to many people were going to our nephews graduation from the Army boot camp, so we had to get accommodations that would hold more people. When I booked our reservation...More
2 Thank Carebear_28463
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 5 August 2017
Thank you for taking time to share your experience with us. I am sorry to hear about your experience and would like to follow- up. We take comments such as these seriously and would like to follow up with you. I have sent...More
Made this reservation online and got a terrific rate for a room with 2 queens and a separate seating area. The beds were really comfy and I love their pillows. Great location off 77 and very very clean.
I rely heavily on the front desk help when visiting a new area for business travel. They explain the hotel amenities, recommend restaurants, things to see and do in town, travel routes and conditions, things to avoid, etc.... Brandon is one of your Super-Stars! One...More
USD 94 - USD 326 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Business Hotel in Columbia
Non-Smoking Rooms ,
Number of rooms
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The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"Suite 513 was very nice. Caution on stepping down from the living room area into the bedroom area."