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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I cannot even begin to describe what an awful experience my stay in this hotel has been. Dirty, rundown, wreaks of cigarette smoke, kitchenette had no dishes, no coffee pot, no coffee. No shampoo or blow dryer. First night had to go to Walmart at...More
This is a room with a FULL kitchen! I cook my own meals every day! The staff is very friendly and will have all the kitchen utensils, pot, frying pan, toaster, etc. brought to you. There are people who are long-term residents, but they do...More
Thank Julia B
Response from Manager_11525, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 7 October 2016
We appreciate you taking the time to write a review and for sharing your experience. I am thrilled at reading that our fully equipped kitchen was beneficial during your stay. It is also great to see you favored how accommodating our staff was and our...More
The staff is great and have bent over backwards to meet my needs. Unfortunately, the building itself is a different story. The outside of the building looks great, the lobby looks decent. The carpet in the hallways are always dirty, the smell of cigarette smoke...More
We had blood stains on our bed. Then the next day or so I had bed bug bites on my arm. We stayed here because all hotels in area were full. I had never stayed at one of these before. Won't go,it again!!More
Thank Michelle S
Response from Manager_11525, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 17 August 2015
I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have reviewed our room...More
Service is terrible; Room cleaning is non existent; there is little care for guests; property is used mostly by people working at the nuclear power plant or the zoo; property is often not very clean.
Location is okay and the bed was comfortable.More
Thank Frank F
Response from Manager_11525, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 20 May 2015
Thank you for providing us with details about your stay. I sincerely apologize that your stay was unsatisfactory and that your expectations were not met. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for...More
USD 62 - USD 90 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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