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Charleston Marriott

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Charleston Marriott
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1,048 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Amelia Island, Florida
Reviewed 31 January 2017

This was a nice hotel and easy to get to. All the amenities of a hotel were available. They have some good food spots on the property. Guessing on the time of year, those pesty nats or flies or whatever they were... were everywhere and made it hard to relax by the pool. Because of the open air atmosphere... those...

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Helpful?
Thank Christopher W
00gC, Manager at Charleston Marriott, responded to this review

It was a pleasure to have you as our guest at the Charleston Marriott near downtown. We are delighted to note that our location was convenient for your business needs and you enjoyed your overall stay and our amenities. It's also pleasing to read you liked the food we serve at our on-site restaurant, Saffire. Thank you for your feedback,...

Nashville, Tennessee
Reviewed 31 January 2017

The rooms are always clean, comfortable and welcoming at the end of the day. The front staff "Angela" and 'Shannon" in accounting, dining wait staff and room service are excellent in customer service! Thank you!!!!

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Helpful?
Thank sarahdP9084FW
00gC, Manager at Charleston Marriott, responded to this review

Wow - thanks for the five-star review of the Charleston Marriott. We are thrilled to read how much you enjoyed your clean room and appreciated our staff for providing excellent service. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank again, we look forward to welcoming you back...

North Carolina
Reviewed 30 January 2017 via mobile

My husband and I have stayed here several times in the past. The rooms are really nice and all of them have recieved a huge uplift. This location is not exactly downtown where all the restaurants and shopping is, but an easy drive right around the corner. We stayed in a suite which was nice. Certainly recommend the suite if...

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Helpful?
Thank Travelholic_7
00gC, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott hotel for your stay once again. As a General Manager, there is nothing greater than to read that a guest returns to our hotel because they love the staff, location, facilities and everything else that our hotel has to offer. Thanks again for staying with us, we look forward to the opportunity of...

Sacramento, California
Reviewed 19 January 2017

My parents and I stayed for one evening. The room was small but the beds were very comfortable. Everyone in the lobby was extremely kind and helpful. The hotel has a wonderful outdoor pool and spa and seating area with heaters. We didn't have breakfast there as it was not included in our rate but the restaurant and bar looked...

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Helpful?
Thank eryndesigntravels
00gC, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for sharing your experience online. We are glad to read you enjoyed your clean room with its comfortable beds along with our on-site facilities. We also appreciate you recognizing the service provided by our courteous staff. It was a pleasure having you as our guest, and we look forward to welcoming you...

Santiago, Chile
Reviewed 16 January 2017

Pros: • 14th floor rooms have balconies • Excellent channel selection • Complimentary on-site parking • Expansive outdoor common area Cons: • Location close to downtown but not historic district • Very compact bathroom – tight squeeze for one person • Aging property with a couple, minor issues In Charleston for the half-marathon, I selected the Marriott because of its...

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1Thank scl44
ManagerX1, Manager at Charleston Marriott, responded to this review

Many thanks for the review regarding your recent stay at the Charleston Marriott. We are delighted to read your stay with us was comfortable and you loved our facilities, from our rooms to the lobby, and all that downtown Charleston has to offer. We also appreciate your observations and concerns and will share the same with the respective teams. We...

Toronto, Canada
Reviewed 16 January 2017

Stayed for two nights at this modern establishment. Had a couple of days of meetings in the convention centre so not only slept here but also had several meals here that were catered to our meeting area. All was handled politely and efficiently as is expected of the Marriott brand. Thank you and well done !

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Helpful?
Thank skibumal
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott while on business in the area. We are so pleased to read that you loved our courteous service and your comfortable room. We hope to have the pleasure of hosting you again in the near future. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Salt Lake City, Utah
Reviewed 15 January 2017 via mobile

I stayed here because it is at the start of the Charleston Half Marathon. Really good rate for the area. Hotel is new and clean. Staff were among the most friendly and accommodating I have ever worked with. Sad that there is no wifi free in the lobby. Shuttle to downtown that runs every 30 minutes was a great touch.

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Helpful?
1Thank Mary S
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for sharing your experience with fellow online reviewers regarding your stay at the Charleston Marriott. It is a pleasure read that you were impressed with our friendly associates who took great care of you, the great value we offer for the price, as well as with our shuttle service. Thanks again for choosing us, we look forward to...

Reviewed 3 January 2017

We were there for 4 nights until New Year's Day of 2017. The room view was good but the Ashley River is not all that glamorous. Though the hotel offers shuttle service for $6 a day to downtown, it's not in a location where you can walk to anything else. However, there was not much going on during the New...

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Helpful?
Thank Murray E
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and taking the time to share your experience. We are glad that you liked our breakfast offerings, affordable rates and your clean room as well. However, we apologize for not being able to live up to all your expectations and regret any inconvenience caused. We appreciated having you as our guest and hope...

Charlotte,NC
Reviewed 2 January 2017

Stayed one night on the way to Hilton Head Is. Saw mixed reviews but last minute, used some points and only one night...Great-staff, lobby was quite impressive, location-quite far from downtown (as noted) but on the water; good-the free shuttle-wasn't, rooms, clean and nice; bad-hotel room door sagged so much that we had to slam it & listen to everyone...

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Helpful?
Thank All4vacations
ManagerX1, General Manager at Charleston Marriott, responded to this review

Thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. We are so happy to hear you were overall impressed with our hotel and that the location met your travel needs. We are however sorry for the difficulties you had with your guest room door. We take comments like yours seriously...

Melbourne, Florida
Reviewed 1 January 2017 via mobile

After a very long drive we arrived in Charleston for New Years Eve ,a reservation made in November for Concierge floor,4:00 check-in . We arrived 4:15 ,tired but excited for cocktails 6:30 and Dinner party,we were told our room not ready because there had been a late check out of 2:00. I was beyond irritated because tired and knowing of...

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Helpful?
Thank susanet53
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for sharing your feedback. I was disappointed to learn that your room was not ready upon your arrival, and I want to offer my apologies for the delay. All rooms should be ready by our check-in time of 4pm. We do offer late check out to our guests, and unfortunately sometimes that can cause delays in our housekeeping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $306 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Business Hotel in Charleston
#35 Family Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott staff and other travellers.
11 questions
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Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the higher floors to get away from conventions and meetings”
 of 5 bubbles dcothran, 5 Feb 2017 | Read review
“Odd number rooms give you a view of the Ashley river.”
 of 5 bubbles sarahdP9084FW, 30 Jan 2017 | Read review
“parking, wifi, pool”
 of 5 bubbles eryndesigntravels, 18 Jan 2017 | Read review
“14th floor rooms have balconies; south-facing rooms offer views of Charleston”
  • Large flat screen television with excellent channel selection
  • Compact bathroom a tight squeeze even for one
  • Shower and bathtub with good water pressure
  • Pleasant room with a southern feel
  • Seating area would be more comfortable with an ottoman
  • Very consistent decor with beige and soft green hues
 of 5 bubbles scl44, 15 Jan 2017 | Read review
“Higher floors best”
 of 5 bubbles 295murraye, 2 Jan 2017 | Read review
5 of 5