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Best Western Charleston Inn

TripAdvisorUSD 122*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 164*
USD 122*
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USD 139*
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Best Western Charleston Inn
Best Western Charleston Inn
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1,119 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Charleston Inn
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Showing 1,095: English reviews
Gaffney, South Carolina
Reviewed 3 February 2016

The room was fabulous. It was neat and clean and very homey. We definitely enjoyed our stay! The flooring was new and very attractive. The beds were very comfortable. The front desk and breakfast service attendants were very friendly.

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Helpful?
Thank marylightle
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Hi marylightle! I'm so glad to hear you enjoyed our stay with us! We strive to provide the best experience for our guests when they have to be away from home, so it is good to hear that we can make our hotel a home away from home for you. We hope the next time you visit Charleston that you...

Greer, South Carolina
Reviewed 31 January 2016

Our family thoroughly enjoyed our stay at this location! Our truly smoke-free room was neat and clean, with pillow-top beds and crisp, clean sheets that helped us wake refreshed and energized each day. The staff were welcoming, friendly and helpful, from DaQuonna, who courteously welcomed us with her beautiful smile and provided us with info and maps re: the attractions...

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Helpful?
1Thank Chuck and Renne... C
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Thank you for the amazing review! We take such pride in knowing we provide the utmost service to our guests and that our guests can leave here completely satisfied. We cannot wait for you to visit us again!

Duluth, United States
Reviewed 30 January 2016

The hotel staff have always been exceptional at this Best Western. The beds and cleanliness of the rooms are excellent. We have stayed at this hotel many times and have always been very pleased. The breakfast is always great as well.

Review collected in partnership with Best Western
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Helpful?
Thank David B
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Thank you for the great review David B! We are always happy to hear when a guest is satisfied with their experience and customer service. We hope the next time you are in Charleston that you will stay with us again!

Baltimore, Maryland
Reviewed 28 January 2016

We drove down from Maryland the day before a cruise, the only problems we had were that the water was lukewarm, which obviously is a first world problem and not worth crying over, and that when we booked, the booking process didn't catch that we were doing the cruise package, so an unexpected $20 per person was added to the...

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Helpful?
1Thank Erin B
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Hi Erin B! I hope you enjoyed your cruise! We take great pride in offering a package for cruisers to make your vacation as smooth and stress free as possible. We are so glad that you enjoyed your experience with us, and we hope the next time you visit Charleston, cruise or not, that you will choose to stay with...

Greenville, United States
Reviewed 26 January 2016

I have stayed here multiple times and will return when I am in the area. The breakfast attendant carol is awesome. She knows me by name and always ask how I am doing and when I will be back. I miss not having the option to have a smoking room at this location now though.

Review collected in partnership with Best Western
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Helpful?
Thank Terry L
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Dear Terry L, Ms. Carol is one of our many staff members that are truly exceptional at making our guests feel so welcome when they stay! I am glad we can provide you excellent service and accommodations for when you visit Charleston. We look forward to you staying with us again soon!

S E England
Reviewed 25 January 2016

We visited Charleston straight after the October flooding, so I expected the area to be damp. The hotel hadn't been flooded. Our room was on the first floor (American second floor) in the building at the rear. It smelt appalling and we asked for another room. Housekeeping were extremely cooperative in changing our room, but did have a slight air...

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Helpful?
Thank Plum2Go
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Dear Plum2Go, I'm sorry to hear you did not feel like you had a wonderful experience with us! We always strive to provide the best customer service and to make our guests feel as much at home as possible. You will be pleased to know however that we have renovated the rooms since your stay with all new furnishings, amenities,...

Jacksonville, Florida
Reviewed 24 January 2016 via mobile

We spent two nights here staff was awesome and the rooms newly remodeled are great and it was a quiet place as well. Place is close to downtown and close to other area interests. Breakfast was good with both hot and cold choices. Will definitely stay here next time we are in the area and want a clean comfortable room....

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Helpful?
Thank 1hungrychef
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Hi 1hungrychef! That is so great to hear that you enjoyed your stay with us! We strive to make all our guests have the most pleasant experience possible and provide the utmost customer service. We hope we will see you again soon!

Reviewed 23 January 2016 via mobile

I love the breakfast here. Ms. Carol is absolutely awesome!! She is very nice and helpful! I enjoy and look forward to seeing her in the morning at breakfast when I stay here. I love the renovations. I enjoy everything about my stay at this hotel!!

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Helpful?
Thank Maria H
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Hi Maria H! I am so glad to hear that you enjoyed your stay with us while you are in Charleston! We are very proud to have such a great team of staff who understand how important it is to make our guests feel like home. We hope the next time you visit Charleston you will see us completely renovated!

New York City, New York
Reviewed 21 January 2016

Room was clean and comfortable. Happy that this is a pet-friendly location. Very happy that they had multigrain bagels for breakfast as I try to avoid white bread. Close to the city, so it was easy to head out to see the sights in the morning. Staff is friendly. Very helpful when asking about a restaurant with vegan choices nearby.

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Helpful?
Thank Ratluver
Bill R, General Manager at Best Western Charleston Inn, responded to this review

Thank you for pointing out some of the great amenities we offer our guests! We take great pride in providing you with wonderful accommodations and the best customer service Charleston has to offer! We hope you will stay with us again the next time you are in the Charleston area.

KAILUA KONA
Reviewed 17 January 2016

3 nights in Charleston was the start of our "Antebellum" trip to Charleston, Savannah and St Augustine. The Sawgrass Inn was great and offered an included breakfast that rivals anything at IHOP or any other breakfast spot. The location is south and over the bridge from downtown Charleston and offers a close enough location(6 miles, 15 minutes) to the downtown...

Review collected in partnership with Best Western
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Helpful?
Thank PAUL R
Bill R, General Manager at Best Western Charleston Inn, responded to this review

I'm so glad to hear you enjoyed your stay with us! We take pride in providing great accommodations only 4 miles to downtown and offer a great breakfast selection for our guests. We cannot wait for you to stay with us again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Best Western Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $145 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Priceline, Expedia, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Charleston Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#3 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Charleston Inn staff and other travellers.
33 questions
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4 months ago
Aruba
1 month ago
Maplewood, New Jersey
Charlotte, North Carolina
5 months ago

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Questions? Get answers from Best Western Charleston Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel has 2 floors and no elevator. We asked for a first floor room and were accommodated.”
C5051Hljudyw, 13 May 2017 | Read review
“There are no good rooms - they all smell!”
88jelenas, 1 May 2017 | Read review
“Rooms further from the courtyard pool should be quieter.”
talks2fast, 1 May 2017 | Read review
“Our king size bed room was very spacious..”
janicer502, 24 Apr 2017 | Read review
“Try to have a room in the second building, second floor. We stayed in 229 and 233”
ZeraS_11, 20 Apr 2017 | Read review
5 of 5
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USD 122* /night
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Prices are for 1 room, 2 adults
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