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Hampton Inn & Suites Charleston / West Ashley

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Hampton Inn & Suites Charleston \/  West Ashley
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804 Reviews from our TripAdvisor Community

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Showing 800: English reviews
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Apex, United States
Reviewed 2 days ago NEW

We enjoyed this hotel very much. The rooms were very clean. It was close to everything we wanted to do. Even though it was by a busy road it was very quiet on the property. The area surrounding the hotel was very nice. We had easy access to all the roads into downtown Charleston and easy access to the highways...

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Helpful?
Thank Becky C
Florence, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Hotel was in a convenient position for the interstate, the rooms were very clean, the staff very helpful and the breakfast on offer was very varied and good.I will use Hampton inns in the future as I am sure they will all be the same high standard

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Thank tonygoughuk
About Hotel's Favourite Review
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you so much for your compliments to our hotel! We're ecstatic to hear about how much you enjoyed your stay with us. We do our best to give every guest a wonderful Hampton experience, so it means a lot to hear that we succeeded in giving you one! Can't wait to see you again soon!

Duncan, United States
Reviewed 3 days ago NEW

Overall very good experience. Hampton Inns are consistently clean and updated. Service is exceptional. Breakfast is acceptable given it is included with room. Free apps and drinks were good at 5pm. The only complaint I have is the mattress. It was too hard. They need to change out to foam type. I'm spoiled by my Temperpedic.

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Thank freddonaldh
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thanks for taking the time to give our hotel a thoughtful review. I'm glad to hear you enjoyed your stay with us! Sorry you were not comfortable on the mattress in your guest room. We hope this does not deter you from wanting to stay with us again in the future, as we would love to have you!

Rye, United States
Reviewed 6 days ago NEW

I enjoyed my stay at this hotel. Clean rooms, comfy beds, delicious free breakfast, helpful and courteous staff, nice location, not far from the airport, and not far from downtown Charleston. CVS and a supermarket are walking distance, and restaurants and other commercial establishments are nearby.

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Thank Michael W
York, South Carolina
Reviewed 1 week ago via mobile

We always enjoy staying at a Hampton Inn and this one was no exception! We love the atmosphere and decor and the rooms are nice and clean. The complimentary breakfast is always delicious! (They have eggs, meat, grits, fruit, pastries, muffins, bagels, yogurt, cereal, oatmeal, waffles etc!) And hot tea, coffee, juices and milk. They also had a plate of...

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1Thank ArwenElf
Virginia
Reviewed 2 weeks ago

Overall nothing but good things to say, all around this place is great - so clean, stocked, up to date, friendly staff, excellent breakfast and affordable compared to area and not but 15min outside of Charleston Market Street District.

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Thank HopeinVA
Laurens, South Carolina
Reviewed 3 weeks ago

Clean rooms good breakfast friendly staff good location quiet nice tv internet charging station secure safe doorways would highly recommend to business and family travelers experienced no problems at all

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Thank jerrypO8923CX
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for your kind words about our hotel! I'm glad you enjoyed your stay with us. I hope to have the pleasure of seeing you again in the near future!

Asheville, North Carolina
Reviewed 3 weeks ago

This was a beautiful Hampton Inn that was well maintained and the staff was exceptional. The room was very clean and exceptionally comfortable. We were Guest of the Day and the feature made us feel welcomed and special.

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Thank 945ernestm
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a positive review! We're glad to hear you enjoyed your stay with us! Our guest of the day IS special! We hope you decide to come back and be our guest of the day again!

Greenwood, South Carolina
Reviewed 3 weeks ago

We had a wonderful experience and great stay. Kind and caring staff that made our stay very enjoyable. My wife and I will be back for sure. The breakfast was very nice and the rooms accessible and clean.

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Thank Y715DZjohnb
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for giving our hotel such a kind review! We're happy when our guests are happy :). Hope to see you again sometime in the near future!

Hickory, North Carolina
Reviewed 4 weeks ago

I'm sorry to have to give this hotel an "average" rating. We prefer to stay at Hampton Inn properties and almost always are satisfied. The carpet in our room was terribly dirty. One evening walking about in new, white athletic socks left the bottoms of my socks uniformly black. This made us wonder what other aspects of the room were...

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Helpful?
Thank TedB8083
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a thoughtful review. I am so sorry about the cleanliness issue you dealt with in your guest room. We will report this issue to our housekeeping staff and will make sure it does not happen again in the future. I am terribly sorry you did not have a perfect Hampton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 

Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Dr, Charleston, SC 29414-5642
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $203 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn
Hotel Style:
#16 Business Hotel in Charleston
#25 Romantic Hotel in Charleston
#25 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Charleston / West Ashley staff and other travellers.
16 questions
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North Carolina
over a year ago
Sarasota, Florida
Hazlet, New Jersey
over a year ago
Simpsonville, South Carolina

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Questions? Get answers from Hampton Inn & Suites Charleston / West Ashley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number rooms will be a bit more quiet .. as they will face away from Interstate 526”
 of 5 bubbles 435toddp, 22 Feb 2017 | Read review
“Odd number rooms overlook the pool.”
 of 5 bubbles 699ericw, 21 Jan 2017 | Read review
“I was on first floor, which was great.”
 of 5 bubbles tonivg, 3 Dec 2016 | Read review
“All rooms good”
 of 5 bubbles Spicysince2001, 2 Dec 2016 | Read review
“High floors are quieter.”
 of 5 bubbles Jack2960, 25 Oct 2016 | Read review
5 of 5