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Hampton Inn & Suites Charleston / West Ashley

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Hampton Inn & Suites Charleston \/  West Ashley
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796 Reviews from our TripAdvisor Community

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Showing 792: English reviews
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Greenwood, South Carolina
Reviewed yesterday NEW

We had a wonderful experience and great stay. Kind and caring staff that made our stay very enjoyable. My wife and I will be back for sure. The breakfast was very nice and the rooms accessible and clean.

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Thank Y715DZjohnb
HOTEL’S FAVOURITE REVIEW
Reviewed 18 September 2016 via mobile

My wife and I are vacationing down in Charlestown from Kansas City and staying here at the Hampton Inn & Suites. It's an older hotel but the staff is friendly and the room is very comfortable. This is only our 2nd night here at the hotel, staying for a week and I like it. My recommendation if your bringing a...

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Thank Glock A
About Hotel's Favourite Review
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for your kind comments about our hotel. We are happy to hear that you felt comfortable while staying with us! We surely hope you will continue to stay with us in the future.

Hickory, North Carolina
Reviewed 5 days ago NEW

I'm sorry to have to give this hotel an "average" rating. We prefer to stay at Hampton Inn properties and almost always are satisfied. The carpet in our room was terribly dirty. One evening walking about in new, white athletic socks left the bottoms of my socks uniformly black. This made us wonder what other aspects of the room were...

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Helpful?
Thank TedB8083
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a thoughtful review. I am so sorry about the cleanliness issue you dealt with in your guest room. We will report this issue to our housekeeping staff and will make sure it does not happen again in the future. I am terribly sorry you did not have a perfect Hampton...

Jacksonville, Florida
Reviewed 5 days ago NEW

hotel is clean and quiet , front desk staff very friendly comfortable bed .. plenty of room in a suite that was equipped with Small refrigerator, micro wave and coffee , furniture is a bit out dated .. but clean ..

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Helpful?
Thank Todd P
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for your positive comments about our hotel! We are glad you enjoyed your stay with us and that we were able to be a comfortable home-away-from-home for you! Hope to see you again sometime soon!

Columbia, United States
Reviewed 6 days ago NEW

I stay here a few times each year. the location is always clean, and the staff always take good care of me. My room is always prepared for my arrival. The Staff are very friendly and helpful. It's close to many things and easy to get around town from there. I will stay here again.

Review collected in partnership with Hampton
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Thank Derek B
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a positive review! We are so glad to hear that you enjoyed your stay with us. We hope you will come back for a second visit in the future!

Lima, Ohio
Reviewed 1 week ago NEW

We stayed here because we were going on a cruise and it offered free parking while we were on the ship. Plus I'm a Hilton honors member and I've always enjoyed Hilton Hotels because they are so nice and clean. We love the continental breakfasts and the great service!

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Helpful?
Thank Kimikenewland
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thanks for your kind words about our hotel! We are ecstatic to hear how much you enjoyed your stay! We hope you will come back to visit again in the future!

Greenville, North Carolina
Reviewed 1 week ago

You know I have stayed there several times and had excellent experience this last time was horrible. First they told me my credit card declined(without checking the expiration date) then the my room smelled my smoke every night even though this is a non smoking hotel. And they did nothing.. And lastly there was no noticed on my door that...

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Thank Jamalayg
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a thoughtful review. I'm so sorry you did not have an enjoyable stay with us. We are a non-smoking hotel so we will make sure your room does not smell like smoke. Also, I apologize for the inconvenience that occurred from an incorrect expiration date on your credit card. Unfortunately...

Reviewed 1 week ago via mobile

I stay here every other week, and the staff and service is always phenomenal. Happy hour from 5-7 with a locally crafted beer on tap is an added plus. There is no other place to stay in the Low Country!

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Thank Johnny1326
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a positive review! We are glad to hear you enjoy staying with us! We look forward to seeing you again in the future!

London, Canada
Reviewed 1 week ago

service exceptional suggestions for restaurants...perfect suggestions for touristy stuff...excellent Bed was a little too soft for me but that's not the hotels fault. Excellent value for your dollar Easy in easy out location, a short drive to everything

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Thank tomdU1071LY
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a thoughtful review. I'm glad you enjoyed your stay with us and that our staff was able to give you some excellent restaurant suggestions! We hope you will come visit again so we can send you to another amazing dining spot!

Charlotte, North Carolina
Reviewed 1 week ago

Exceptionally clean, bright and open. Staff is world class, friendly and helpful. Decor of hotel is very inviting and airy. Room was great-clean and perfectly made up. We would definitely recommend this hotel and the location off Highway 17 was great-a straight shot to downtown Charlotte and easy to find.

Review collected in partnership with Hampton
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Thank williamwO1743UW
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a positive review! We are happy to hear that you enjoyed your stay with us. Hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 

Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Dr, Charleston, SC 29414-5642
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $184 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn
Hotel Style:
#16 Business Hotel in Charleston
#25 Romantic Hotel in Charleston
#25 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Charleston / West Ashley staff and other travellers.
16 questions
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North Carolina
over a year ago
Hazlet, New Jersey
over a year ago
Simpsonville, South Carolina

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Questions? Get answers from Hampton Inn & Suites Charleston / West Ashley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number rooms will be a bit more quiet .. as they will face away from Interstate 526”
 of 5 bubbles 435toddp, 22 Feb 2017 | Read review
“Odd number rooms overlook the pool.”
 of 5 bubbles 699ericw, 21 Jan 2017 | Read review
“I was on first floor, which was great.”
 of 5 bubbles tonivg, 3 Dec 2016 | Read review
“All rooms good”
 of 5 bubbles Spicysince2001, 2 Dec 2016 | Read review
“High floors are quieter.”
 of 5 bubbles Jack2960, 25 Oct 2016 | Read review
5 of 5