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The Restoration

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The Restoration
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920 Reviews from our TripAdvisor Community

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Showing 913: English reviews
Hernando, Florida
Reviewed 27 May 2016

Great staff immediately makes you comfortable and relaxed! Amenities abound as warm cookies and port are served at evening time and wonderful assorted cheeses and wines are available in the late afternoon. Highly recommend this boutique hotel and look forward to another visit!

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Helpful?
Thank Marty_L_11_11
klfriedrichs, Front Office Manager at The Restoration, responded to this review

We can't thank you enough for taking the time to write such a wonderful review!! We are so proud of our staffs ability to care for our guests and help them to feel as comfortable as possible. Glad we succeeded!! We look forward to seeing you again soon!!

Fairfax, Virginia
Reviewed 25 May 2016

On our first trip to Charleston, we spent three nights in the Restoration. The concierge was very helpful in orienting us and the afternoon wine and cheese is a great way to meet other travelers. We were told by a local that the hotel was originally a condo project so the rooms seem to be apartments, which is nice, but...

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Helpful?
1Thank Frederick P
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you very much for taking the time to write such a nice review! We are so happy you enjoyed the wine and cheese hour as well as the complimentary in room breakfast. I do apologize that one of our front office staff were not friendly to you. We pride ourselves on having great customer service through out the hotel...

A TripAdvisor Member
New Jersey
1 review
5 helpful votes
Reviewed 24 May 2016 via mobile

We stayed here for our anniversary. I mentioned on the phone ahead of time that we were celebrating our anniversary and the person I spoke to said he would see what they could do for us. I wasn't expecting much, but was surprised that it wasn't even acknowledged during our stay. On the plus side, the room was large, clean...

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5Thank A TripAdvisor Member
Reviewed 22 May 2016 via mobile

This is a beautiful hotel with big clean stylish rooms. The rooms are like one bedroom apartments with a small kitchen and living space. The staff and service is wonderful. A basket of coffee and light breakfast is brought to your room each morning. We also used the spa and had a great massage. The roof top deck is fantastic...

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3Thank sarascheid
klfriedrichs, Front Office Manager at The Restoration, responded to this review

First of all, I would like to thank you for taking the time to write a review! We always appreciate the feedback no matter positive, negative or anything in between. Glad that so much of your review is positive but I do apologize that you were not completely satisfied with our beds. The missing mattress protector has been discussed with...

New York City, New York
Reviewed 22 May 2016

Perfect location for a girls weekend away! The lobby is small but gorgeous. The rooms were well appointed and clean. Only a 1/2 block off the main shopping strip. Not sure it would be a great family hotel, but adults will find everything they need in this hotel.

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Thank kira r
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you for taking the time to write a review on our property, Kira R! We agree that our hotel is great for all occasions including girls weekends, romantic getaways or family vacations. It's nice to be located so close to great restaurants, shopping, local historic attractions and other fun things like the aquarium and Battery Park. So happy you...

Seattle
Reviewed 21 May 2016

It is hard to adequately applaud this outstanding hotel. Every aspect of our experience was excellent. We were upgraded to a large, beautiful room with a deck space. The bed, the linens (sheets and towels) were very high quality. The interior design in the room and throughout the hotel were updated in a beautiful old building replete with history. We...

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Thank 108gail
klfriedrichs, Front Office Manager at The Restoration, responded to this review

Thank you for the wonderful review, 108gail! We are thrilled to hear you enjoyed your upgrade and were able to experience the charming beauty of our historic building. Our Martone bikes are a fun and stylish way to cruise around the city so we are happy to hear you were able to utilize them during your stay! Having complimentary breakfast...

Jacksonville, Florida
Reviewed 19 May 2016

I would not stay at this hotel again; the reasons are listed below (in order of occurrence) 1. At check-in, there was a line, but the attendants didn't change their long chats with the people they were checking in. "What are you doing this weekend. Where do you plan to eat?...I love that restaurant, you should try the short-ribs...." All...

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2Thank Laura L
klfriedrichs, Front Office Manager at The Restoration, responded to this review

We are very disappointed to hear that you will not be coming back to our property. I apologize for the misunderstanding with the wine and cheese. The sign that says $10 for a 2 ounce pour is not for the wine and cheese hour, that is for our "Honor Bar" service that we do in the evenings. The wine and...

Beaufort, South Carolina
Reviewed 19 May 2016

with out a doubt the best service and accommodations we have had in charleston. service from the time we drove up until the time we left was top notch. took my wife there for birthday and have gained many points!

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Helpful?
Thank michaelF7576UI
klfriedrichs, Front Office Manager at The Restoration, responded to this review

So happy to hear you enjoyed your stay so much and we were able to be apart of making your wife's birthday so great!! We look forward to seeing you again soon!

Wilmington, North Carolina
Reviewed 18 May 2016

Family member in local hospital. Looking for a safe, comfortable space close by. I love The Restoration. It is indeed one of my favorites. The new addition offers a generous space, luxury bedding and an awesome shower. Special Shout Out to Mark, Jacob and Donte! Always the gentlemen, always on time! There is another gentleman whose name escapes me now...

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Thank busybee2012
klfriedrichs, Front Office Manager at The Restoration, responded to this review

So sorry to hear about the reason for your visit but glad The Restoration didn't add to any of your stresses. The boys were all so happy to hear about your sweet review! Dawayne was the other gentleman that we think you were speaking of and he of course was thrilled! Thank you for taking the time to write a...

Jacksonville, Florida
Reviewed 18 May 2016

Top notch customer service. We were forced outside at 4am due to a sprinkler system issue, which was miserable. Next day I spoke to Kim at the front desk, she handled my bad attitude without batting an eye. Would absolutely stay here again. Location is great. Breakfast is included, also a nice touch. Every staff member really takes ownership of...

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Helpful?
Thank Jay A
klfriedrichs, Front Office Manager at The Restoration, responded to this review

On behalf of our entire staff, we appreciate your kind words despite the not so normal situation. Kim is wonderful and we truly value her ability to handle tough situations with a smile. Glad she and the rest of our staff were able to salvage your stay with us. Can't wait to see you again soon! (No fire alarms next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
Official Description (provided by the hotel)
Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more   less 

Additional Information about The Restoration

Address: 75 Wentworth St, Charleston, SC 29401-1427
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $390 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Restoration 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Restoration On King Hotel Charleston
Hotel Style:
#1 Green Hotel in Charleston
#2 Family Hotel in Charleston
#2 Spa Hotel in Charleston
#3 Romantic Hotel in Charleston
#9 Luxury Hotel in Charleston
#10 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from The Restoration staff and other travellers.
11 questions
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Philly
Cincinnati, Ohio
over a year ago
Greensboro, North Carolina
over a year ago

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Questions? Get answers from The Restoration staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have stairs, so make sure that works for you.”
 of 5 bubbles thomasmR4969GD, 25 Mar 2017 | Read review
“The fifth floor offers easy access to the pool.”
 of 5 bubbles briansX9594AR, 17 Mar 2017 | Read review
“if you are going in the warm weather, spend the extra and get a balcony”
 of 5 bubbles IMNEWS, 13 Mar 2017 | Read review
“Suite studio room is HUGE. Very well appointed, 2 TVs, fast WiFi, great breakfast, centralized location, convenient to everything.”
 of 5 bubbles ChrisSK917, 11 Mar 2017 | Read review
“check out the website and see what suits your needs.”
 of 5 bubbles lynnet889, 9 Mar 2017 | Read review
5 of 5