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Holiday Inn Express Charleston

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Traveller (35)
Room & Suite (26)
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Overview
  • Excellent58%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(104 reviews)
“pancake machine”(11 reviews)
“hi express”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Charleston
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Charleston
Special Offer: Book Direct and Save
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
There are newer reviews for Holiday Inn Express Charleston
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Traveller rating
382
199
73
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382
199
73
19
13
Show reviews that mention
All reviewsfront deskpancake machinehi expresscinnamon rollsroom was cleanminute drivebreakfast areafolly beachhistoric districtclose to downtownconvenient locationwould stay here againeasy accesscookiesyogurtstaff was very friendly and helpfulcomplimentary breakfast
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211 - 215 of 686 reviews
Reviewed 6 October 2015

When I arrived a member of the hotel staff named Michelle proved to be very courteous and accommodating. My stay has been pleasant because of her commitment to hospitality. She and another staff member named Ashley assured me that they would always be available for...More

Thank Randy J
Response from KellyFassett, General Manager at Holiday Inn Express CharlestonResponded 15 October 2015

Thank you for your review. We are so happy to hear that you will choose to stay with us for all of your future visits to Charleston! Thank you also for mentioning our staff- they are great examples of Southern hospitality! I will be sure...More

Reviewed 4 October 2015

I picked this hotel from reviews and was not disappointed at all. How some can make comments about little things when all was perfect. The staff were helpful and so professional. Breakfasts amazing, although we British do not eat a lot at breakfast time. the...More

1  Thank joan f
Response from KellyFassett, Front Office Manager at Holiday Inn Express CharlestonResponded 12 October 2015

Thank you for your review. We are so happy that on your first visit to Charleston, you chose to stay with us! Our staff works very hard to make sure that each guest has a memorable experience. They are very knowledgeable about the local area,...More

Reviewed 2 October 2015

The staff seemed not to be so friendly. No one asked about our stay so I write this here. The room was older, but what was really terrible was that the air from the air conditioner smelled very strong like mold. It was actually not...More

Thank Timur L
Response from KellyFassett, General Manager at Holiday Inn Express CharlestonResponded 12 October 2015

Thank you for your review. I am so sorry to hear that you had problems with your room! I wish you had let us know when you checked in about this issue. We would have been happy to move you immediately to another room. Thank...More

Reviewed 1 October 2015 via mobile

My girlfriend and I stayed at this hotel for 2 nights and had no complaints. Staff was friendly and accommodating, and the room was decent as expected. This hotel is not walking distance to Charleston's attractions, but it's just a quick drive or Uber ride...More

Thank madeinukeng
Response from KellyFassett, General Manager at Holiday Inn Express CharlestonResponded 12 October 2015

Thank you for your review, and for mentioning our friendly staff. I will be sure to pass along the compliment to them. As you said, while we are not within walking distance of the downtown Historic District, it is only a short 10-15 minute drive....More

Reviewed 29 September 2015

This Hotel is an excellent place to stay! Staff was very friendly and helpful. It is conveinetly located to anywhere you want to get in Charleston. You are approximately 15 minutes from downtown Charleston and approximately 25 from Sullivan's Island. We were in a handicap...More

Thank Cathy M
Response from KellyFassett, General Manager at Holiday Inn Express CharlestonResponded 12 October 2015

Thank you for your review. We certainly appreciate all of your kind words, and are thrilled that you had such a great stay with us! We hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
USD 114 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (26)
Dining (20)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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tripler94
15 June 2018|
AnswerShow all 5 answers
Response from daz1249 | Reviewed this property |
Not sure but there are stores nearby.
1
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Mommyx05
4 May 2018|
AnswerShow all 2 answers
Response from 2doglady | Reviewed this property |
I do not remember exactly the distance but it was about 20 minutes depending on traffic. We went to Folly Beach from this hotel. Nice pier, several shops and restaurants there.
1
Vote
partygirl602
16 August 2017|
AnswerShow all 4 answers
Response from Skip H | Reviewed this property |
no
1
Vote
Room Tips
"Top Floor quietest... wish windows could open, but that's understandable. The room was fresh &..."
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"There is a side door to the hotel that you can use to walk over to Ruby Tuesday next door for lunch or..."
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"Prompt Service"
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"all rooms are good"
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