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Holiday Inn Express Charleston

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Holiday Inn Express Charleston
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626 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Reviewed 14 January 2017

Had a wonderful experience here. Rooms were clean and nice. And I requested a picture of Ryan Reynolds be in my room when I got there, and they delivered. Great and friendly staff and customer service. Nicole was very great!

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1Thank Lauren K
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments, and for mentioning our staff. Nicole is super friendly at the desk, and is always willing to help in any way she can! So glad you enjoyed your stay, and that Ryan was able to be with you! :) Come see us again!

Southport, NC
Reviewed 4 January 2017

We stayed at this hotel before leaving on our cruise to Nassau. Room was clean and well furnished; microwave, refrigerator, iron/iron board; Breakfast was the usual, some hot and some cold; but our driver to and from the port of Charleston, Rodney, was outstanding! He left early since we were ready and was right at the gate to meet us...

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Thank margeaton
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. Sounds like you took advantage of our "Don't Miss the Boat" package! As you found, it takes all of the hassle out of the pre-cruise experience, as well as after you disembark. Thank you for mentioning Rodney- he really is great at running our shuttles to and from the port. Hope you had a wonderful...

Midland, Canada
Reviewed 2 January 2017

This hotel was very clean and comfortable. The young lady at the front desk was super friendly and very helpful with recommending where to eat. When we arrived late there was fresh coffee available and cookies put out on the table in the lobby.

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Helpful?
Thank megty01
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. We love the title of your review! Thank you for mentioning our staff- they are indeed wonderful! Glad that you were able to enjoy the cookies and fresh coffee that night- it's a good way to unwind from your day. We hope that you will have a chance to visit us again soon!

Reviewed 20 December 2016

Not only was I able to sleep like a baby in the comfortable rooms, but the location was perfect! Breakfast was complimentary and super yummy. I was able to stay in a newly renovated room and it was gorgeous. Everyone that worked there was so friendly. I highly recommend this property for anyone coming to Charleston. I can't wait to...

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1Thank sophiafromcharlotte
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments and your many kind words. We are so pleased to hear that you had such a great stay with us! Our new rooms really are gorgeous, and the beds, as you found, are super comfortable! Thank you for your recommendation- that is the highest praise that a hotel can receive, and we certainly appreciate it!...

Pawcatuck, Connecticut
Reviewed 18 December 2016 via mobile

Great hotel. Allowed for a late check in due to our flights being delayed. Very clean and comfortable. Only con is it is a $20 cab ride from the airport. No shuttle provided. They also allow a 12:00 check out which is nice. Was only there for a short night stay.

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Thank livnnanewday
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your comments. Glad to hear that you had a good stay, but sorry that it was so short! One night is never enough to visit Charleston! Hope to see you again in the future!

Farmington Hills, Michigan
Reviewed 3 December 2016

We stayed here two nights on a Low Country road trip. It was very convenient to Charleston and the surrounding area. Several great restaurants nearby on the water. It was fun to watch the boats go by with their lights on as we ate. Easy check in with a good map of the area and things to do info. A...

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Thank 1Linton
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. Glad to hear that you found our convenient location a great place from which to explore the Charleston area. You're right, there are so many great restaurants near by, as well as being near all of Charleston's major attractions. Thank you for staying with us, sounds like you had a lot of fun!

Raleigh, North Carolina
Reviewed 13 November 2016 via mobile

When I say I will always book this hotel I will. Im here for four days and love the staff. They are so friendly it's great since I was a female traveling alone. They had tips they had things I could use instead of going to Walmart which was 20mins away. They catered to me like I was the only...

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1Thank Trcephas
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience. Our staff are amazing! They are wonderful examples of true Southern hospitality. Somehow, with all of the guests that we have at any given time, they manage to make each person feel special. We are glad to hear that you loved your stay, and will come again. See you then!

Cape Town, South Africa
Reviewed 30 October 2016 via mobile

For our holiday visit to beautiful Charleston we opted to stay here at about half the cost of a motel in the historic downtown. Rental car pick up at airport seamless and 20 Minutes later we were here! In the morning about 20 Minutes for the 3.5 odd miles to historic downtown. Spent an excellent morning on a free walking...

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1Thank SeadogCapeTown
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. We are so pleased to hear that you had such a wonderful stay here in Charleston! You're right- we're the perfect choice for value and convenience, for half the cost of a downtown hotel, and only a short drive from the Historic District. Glad to hear that you enjoyed our complimentary hot breakfast, as well...

Newmarket, New Hampshire
Reviewed 29 October 2016

There are three restaurants which are an easy walk from this hotel. Our room was comfortable and all the staff we encountered were very friendly and helpful. Definitely would recommend this hotel to others and would stay again but there are a few things that could be improved. There are no "do not disturb" signs for the room and so...

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Helpful?
Thank maryo498
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for your review. I am glad to hear that you found your room to be comfortable, and our staff friendly. We are constantly looking for ways to improve our service, so we thank you for your comments. I have shared them with the appropriate departments so they can be acted upon. We appreciate you staying with us, and...

Salt Lake City, Utah
Reviewed 28 October 2016

Easy to find, good non-downtown location. Comfortable beds. Expectations for a Holiday Inn Express property were met. Travel to downtown can be slowed significantly by traffic if traveling at rush hour. Otherwise, only a 15 min drive. Slow elevators, hampered by some property improvements currently going on (contractors using only elevator to move trash and supplies). Friendly front desk staff...

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Thank SteveTrips2013
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for staying with us while you were visiting Charleston. We hope you had a wonderful time seeing the sights. We completely agree about the Glass Onion, it is so good. Wonderful choice on dining. Thank you for understanding on our hotel improvements with the slow elevator. We are excited to see the finish project. We hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Charleston is the perfect choice for value and convenience, located five miles from Historic Downtown Charleston and Charleston International Airport. At check-in, enjoy freshly baked cookies and icy lemonade. In addition, our friendly staff will assist in your plans to explore Charleston shopping, Charleston golf, Charleston area beaches, great local Charleston restaurants and many other Charleston attractions. For your convenience, tours are available with convenient pick up from our lobby. Our friendly staff will assist you with Charleston tour packages, directions and discount coupons. Charleston Annual Special Events & Festivals (within 5 miles of hotel) Southeastern Wildlife Expo (February) Charleston Food & Wine Festival (February) Festival of House & Gardens (March) Flower Town Festival (April) Cooper River Bridge Run (April) Charleston Cajun Festival (April) Family Circle Cup (Tennis April) Spoleto & Piccolo Spoleto Festival (May-June) ... more   less 

Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407-6250
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $164 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#6 Best Value Hotel in Charleston
#23 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston staff and other travellers.
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Bradenton, Florida

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Questions? Get answers from Holiday Inn Express Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 3rd & half the 2nd floor (so far as of March 2017) have been completely renovated.”
 of 5 bubbles , 25 Mar 2017 | Read review
“Request a higher floor since the lower floors have yet to have been renovated.”
 of 5 bubbles nicoledlowe, 10 Mar 2017 | Read review
“Third floor appears to be fully remodeled ask for it.”
 of 5 bubbles hbca4, 23 Feb 2017 | Read review
“When you book,be sure to find out if it is still under construction.”
 of 5 bubbles Vikingwench, 13 Feb 2017 | Read review
“Great customer service”
  • My Ryan Reynolds photo I received
 of 5 bubbles laurenk437, 13 Jan 2017 | Read review
5 of 5