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Courtyard Charleston Waterfront

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731 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Reviewed 1 week ago

We were here for a family Wedding in August. First, we arrived on a very early flight and they were able to let us check in early, Then we had to change rooms for the following few nights, not their fault just they way we booked our reservation. The hotel staff moved all our luggage and cooler. We were surprised...

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Helpful?
Thank carollM1870AC
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

We appreciate you choosing the Courtyard Charleston Waterfront for your stay. We welcome many wedding groups that visit because of Charleston's distinction as a wedding destination. Our goal is to provide our guests with southern hospitality and it sounds like our team was successful in doing this during your stay. Thank you for your kind words. I will share them...

Reviewed 1 week ago via mobile

We've stayed a few times when we visited Mingo Point. The service is always attentive, but a special shout out to Ms. U who showed a whole bunch of Southern Hospitality! The hotel is right on the water, has a nice pool, and easy to get to.

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Helpful?
Thank kim c
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

It’s wonderful to read your remarks about your recent stay at the Courtyard Charleston Waterfront. We are glad to know that our efficient Front Desk associates made you feel welcome once again and you enjoyed our beautiful location on the river. Our goal is to provide our guests with southern hospitality, and we are happy you loved the same. We...

Calgary, Canada
Reviewed 1 week ago

Was very disappointed! I am a frequent traveller and an elite platinum....so what does that mean! Well, nothing hear! I phoned twice to ask for an upgraded room! When I arrived I was disappointed to find our room was average! Went down and asked for a better room! Moved to a new room which was better...so why was this not...

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Helpful?
Thank MJB1010
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for your review regarding your recent stay at our hotel. Please accept my apologies for the inconveniences caused to you during your stay. I have discussed your concerns with my team so that we can take the proper steps so this does not occur again. Thank you for bringing this to our attention. I hope that you will...

Warrington, Pennsylvania
Reviewed 2 weeks ago

Another wonderful stay at a courtyard by Marriott. The hotel was lovely, rooms were very comfortable with patio's that overlooked the pool & marina. Great sunsets. Pool and outdoor seating areas are wonderful places to relax after a day of sightseeing. The property is well maintained and the staff is excellent. The hotel does offer a shuttle service to go...

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Helpful?
Thank Fun2bblonde
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for choosing the Courtyard Charleston Waterfront once again and for the amazing remarks! There is no greater compliment than to have a return guest who chooses us over our competitors. I'm happy to see that you have made us your "home away from home" and loved the stunning views of the Ashley River, swimming in the outdoor pool,...

Bradenton, Florida
Reviewed 3 weeks ago via mobile

While the staff were gracious and accommodating, the facility and location left a lot to be desired! The photos on the internet made it appear like the ideal waterfront location. It's actually an ok place next to a major freeway with challenging entrance and exit out of the facility. There is nothing around it so you must have a car...

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Helpful?
Thank W6813JEjoseb
ManagerX1, General Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for being our guest and for taking the time to share a review of your stay with us. I was pleased to hear how well our staff treated you but apologize for any inconveniences our location posed during your stay. I hope our comfortable clean rooms and amenities made up for not being closer to the historic district....

Haddon Heights, New Jersey
Reviewed 4 weeks ago via mobile

This hotel is beautiful! The staff, especially Mercedes and Eddie went above and beyond our expectations! Gorgeous view and clean well maintained property made this a place we will return to on a future visit. We loved Charleston and can't wait to come back.

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Helpful?
Thank ginpet
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thanks so much for staying with us – we appreciate the great review! We are delighted to note that you had a great time with us, and loved our outstanding service and the amazing views. I will definitely share your compliments with Mercedes and Eddie. Thank you again for allowing the Courtyard Charleston Waterfront to be of service, and we...

Washington DC, District of Columbia
Reviewed 5 weeks ago

Our go-to hotel in Charleston. Can't beat the sunset views, the friendly, welcoming and helpful staff and the comfortable well-appointed rooms. This was our 5th stay. I had phoned ahead to request a specific room and was delighted they were able to honor my request. Convenient parking as well. Looking forward to next time!

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Helpful?
Thank WheretoNextNewYork
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

We appreciate your consistent support of the Courtyard Charleston Waterfront. It's always a pleasure to see a familiar face, and we love having you as a regular guest! We are thrilled that you enjoyed the amazing views and your well-appointed room. I want to personally thank you for taking the time to share your perspective with future guests. Your continued...

Washington DC, District of Columbia
Reviewed 3 November 2016

I agree with other reviews that highlight the spacious, enjoyable terrace overlooking the Ashley River. Very appealing! Room was comfortable, quiet, clean, just as you'd expect at a Marriott. Surprisingly they charge for breakfast and for the shuttle to the historic downtown, though in both cases the charges were trivial; perhaps that helps to keep the room rate reasonable. Perfect...

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Helpful?
Thank Michele B
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for sharing your feedback regarding your stay at the Courtyard Charleston Waterfront. We are thrilled to read that the beautiful view of the marina was the best bit of your stay. It’s also pleasing that you loved our attentive associates and your room. We appreciate your business and hope to see you again. Safe travels. Mark Thomas General...

Raleigh, North Carolina
Reviewed 2 November 2016

Exceptionally nice hotel on the Ashley River. Staff are always friendly and helpful. Hotel is very nice and well cared for. Hotel also has its own small pier and boat dock. Beautiful location for a sunset over the adjacent marina.

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Helpful?
Thank Phillip H
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for sharing your wonderful experience at the Courtyard Charleston Waterfront. We are thrilled to read that you loved our friendly associates who took great care of you, as well as our location on the Ashley River with beautiful sunset views. It was a pleasure to have you as our guest, and we look forward to your next stay...

Greenville, South Carolina
Reviewed 30 October 2016 via mobile

The outside terrace is a highlight of this hotel. On a cool evening, it is enjoyable to sit outside overlooking the marina with live easy listening music. It does not get better, though. The hotel is not bad...but it's average quality is inconsistent with its price. The hotel needs a makeover.....the style feels old and the furnishing and appointments are...

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Helpful?
Thank DME312
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

We are happy to hear that you enjoyed spending time on our terrace. However, we sincerely apologize that you had a poor experience at our hotel. We are especially sorry for the difficulty you had with our service and the staff’s reception to your needs. We truly care about each guest that enters our doors so we regret that this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 

Additional Information about Courtyard Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401-1122
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $186 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charleston Waterfront 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Charleston Marriott
Charleston Courtyard
Hotel Style:
#4 Green Hotel in Charleston
#33 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charleston Waterfront staff and other travellers.
13 questions
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Questions? Get answers from Courtyard Charleston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony”
 of 5 bubbles carollM1870AC, 30 Nov 2016 | Read review
“Go somewhere else! Ask for a good room, might take a few times.”
 of 5 bubbles MJB1010, 25 Nov 2016 | Read review
“Ask for a waterfront view on one of the upper floors; you can also request a balcony. They do have free internet.”
 of 5 bubbles 13philliph, 1 Nov 2016 | Read review
“Get a balcony, if you can & top floor to avoid upstairs noise”
 of 5 bubbles scottk813, 14 Oct 2016 | Read review
“All appeared good”
 of 5 bubbles TMindala, 6 Oct 2016 | Read review
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