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Suburban Extended Stay Hilton Head

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Traveller (37)
Room & Suite (20)
Pool & Beach (2)
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Overview
  • Excellent27%
  • Very good18%
  • Average11%
  • Poor10%
  • Terrible34%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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All reviewsfamily atmospherewould stay here againcrystalkitchenetteoutlets
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61 - 65 of 143 reviews
Reviewed 19 August 2014

Roaches Roaches Roaches!!! Thank God this was only for 1 night!! We rented 3 rooms, 2 in 1 building & 1 in the other building. They all had roaches!!! There were roaches all over the floor & walls in the bathrooms, on the carpet, they...More

1  Thank Hope J
Response from HiltonHeadGM, General Manager at Suburban Extended Stay Hilton HeadResponded 21 August 2014

Sorry you did not enjoy your stay. We are working closely with our pest control company to insure that any issues are taking care of right away. If you would like to discuss your stay further please feel free to contact us.

Reviewed 8 August 2014

Enjoyed our stay here, the staff was friendly and the rooms were clean and comfortable. We will stay here again for sure. Thank you. Thank you Thank you. Thank you Thank you. Thank you Thank you. Thank you

Thank bittyboodear
Response from HiltonHeadGM, Manager at Suburban Extended Stay Hilton HeadResponded 10 August 2014

Thank you for taking the time to do a review on our property. We are glad you enjoyed it and we look forward to your return visit.

Reviewed 22 July 2014

This was one of the most discusting hotels that we have ever stayed at. Thank god it was only for a night. I was told that this was a three star hotel.There is no way that this could be true.The beds were dirty and outdated....More

1  Thank Mark V
Response from HiltonHeadGM, Manager at Suburban Extended Stay Hilton HeadResponded 23 July 2014

Dear Valued Guest. We apologize for your stay. We will be sending our team leaders into the room that you stayed in on July 18, 2014 to see what we can do to give a better impression for future guests. Your opinion matters to us....More

Reviewed 29 June 2014

We stayed in this place overnight and the room had the things/equipment that we needed. The room was clean. It was not a great Inn but good enough for an overnight stay. The staff though were not very friendly compared to other Inns. We preferred...More

Thank Marabelle17
Response from HiltonHeadGM, Manager at Suburban Extended Stay Hilton HeadResponded 30 June 2014

Thank you for your feedback, and we apologize that they staff was not friendly, we prize our self in having a very helpful and friendly staff. I will address these issues and again thank you for choosing to stay with us.

Reviewed 4 June 2014 via mobile

We enjoyed our stay here. Staff was extremely friendly. Room was clean and had all the necessities. The price is very reasonable. There were some renovations going on but everything was kept out of the way. The pool is on the small side but refreshing....More

Thank movieflick
Response from HiltonHeadGM, General Manager at Suburban Extended Stay Hilton HeadResponded 4 June 2014

Thank You for taking the time to complete a review on our hotel. We take pride in our hotel and that we offer affordable rates for the average traveler or family that wants to vacation and do not want to spend hundreds of dollars.We are...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 74 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 74 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (37)
Room & Suite (20)
Pool & Beach (2)
Questions & Answers
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Room Tips
"The main building is for shorter stays, the other buildings are for extended stays"
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"Stay at a different hotel."
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"Sta somewhere else!"
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"Rooms are small. Get the king if you want the space."
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