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BEST WESTERN Mango House Resort

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BEST WESTERN Mango House Resort
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316 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Reviewed 3 weeks ago via mobile

I stayed at Mango house resort for a few nights after the cyclone. There was no power but there was plenty of spirit and assistance. The management team consisting of Pam and Pete were amazing, along with a permanent resident. Pam and renee went above and beyond their means and obligations. The hospitality, conversations, high spirits, home cooked meals on...

Thank Sheree T
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi Sheree and thanks for the note, yep Debbie sure got things jumping around here including Palm trees out by the roots and dumped in the pool etc etc. Nice you mentioned resident Renee as at the time, and still is her house adjoining filled with mud and still unliveable but she spent many days along with my wife Pam...

Poole, United Kingdom
Reviewed 3 weeks ago

I arrived at Airlie Beach around 9:45am after a 14 hour coach trip so I was worried I would have to kick my heels until the 2pm check in time. Fortunately when getting to Mango House I was greeted by Peter (the owner/manager) who very kindly allowed me to check in immediately and also upgraded me to a pool side...

1Thank CherriesCrowd
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and pleased you enjoyed your stay. You possibly know by now the day after you left Cyclone Debbie did arrive. And was a goody no water for a few days and no power for 11 days and lots of wind and rain and whitsundays made national news for a week or more but now all fixed and business as...

Brisbane, Australia
Reviewed 12 March 2017

Stayed two nights and the AC had mould all through it, which has the potential to make you serioulsy unwell. It was disgusting and very off putting. Very noise AC as well. There was mould in the shower and I felt grubby being in it. The place was generally unclean, which was obvious when you walked into reception, as that...

Thank BazzaBoy2
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi and sorry we let you down. Aircon complaint not sure of as all units are cleaned weekly and sanitised 4 times a year which is a lot more than most home / workplace units and without knowing the unit you were in the noisy a/c problem difficult to pinpoint as have had no other complaints about that problem. Reception...

Market Bosworth, United Kingdom
Reviewed 17 February 2017 via mobile

This offered everything we needed in between trips around the Whitsundays. The owners were very helpful, the facilities are good and the grounds are beautifully kept. There is a supermarket opposite and the Port of Airlie is 1 mile away. More luxurious accommodation is available in Airlie but you'll have to pay a lot more. This place is good value...

Thank AHBWanderlist
Worthing, United Kingdom
Reviewed 12 February 2017 via mobile

Great place to stay! Real quality at a reasonable price. Great location as a base for trips to ´The Reef' . We had a what could only be described as an apartment! All facilities including a decent kitchen, washing machine and tumble dryer. Beautiful pool and spa ! Highly recommend

Thank Marza55
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Thank you and very pleased you enjoyed your stay with us.....................pool getting a work out last few days as temperature been very warm Pete

Manchester, United Kingdom
Reviewed 31 January 2017

On arrival we were able to check in 4 hours early which was amazing after being on a 12 hour overnight bus and upgraded to a bigger appartment for free which was lovely, huge rooms, clean, we were provided with free washing powder - washing machine and dryer in our room which was excellentl. The owner let us leave our...

Thank Doris4989
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Glad to have made your stay a nice one, come back again maybe Pete

Reviewed 25 January 2017 via mobile

We stayed for 7 nights, the accommodation was perfect, it's not ultra modern but was a nice size, was clean and had everything you needed. Lovely pool and garden. 20 minute walk into town but that was fine and quite a nice walk. The jubilee opposite served great food (I was surprised how nice it was). The owners were really...

Thank Louise M
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Hi Louise. Very pleased you enjoyed your stay here, maybe see you again one day Pete

Wrexham, United Kingdom
Reviewed 2 January 2017

Stayed for two nights,three days,as part of our road trip from Brisbane to Cairns. Firstly, Airlee Beech is a must for any traveller. On arrival we met Pete, a proper Aussie ! Very friendly and amusing,refreshingly honest about what we should and shouldn't do while in Airlee beech as tourists,he recommended and arranged a truly remarkable trip on the sailing...

Thank IvorJones
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

I still maintain everyone from the U.K. really want to be Welsh, they just pretend not to like you guys. Come back again sometime as the cockatoos are hungry. Pete

Reviewed 6 December 2016 via mobile

Had a fantastic stay at the Mango house resort (7 nights) Manager/owner was very accommodating as we had driven from victoria with a camper- we were able to unhitch and leave parked for the duration of our stay. Rooms clean, lovely pool and free Bbq facilities. Washing machine and dryer in unit- a godsend. Kitchen was well equipped with crockery...

Thank cbm101
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

Thanks for the review but what you didn't realise was that while you stayed here I secretly rented out your camper to backpackers..................sorry but I spent your share of the rental Take care Pete

Abu Dhabi, United Arab Emirates
Reviewed 2 December 2016

We spend just over two weeks at this resort with our toddler. The managers were very accommodating towards us. Our baby became unwell during the night, and they even went as far as to take us to the nearest doctors surgery. They recommended the best trips and booked everything for us, saving us the hassle. The resort has a wonderful...

Thank Johann V
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review

HI Johan and thank you for the great review and very pleased you had a good time here. The birds amuse the guests who think they are pets and amazed when told they are wild but VERY friendly. Glad to be of service re Doctor for the little one as nothing worse than having a sick baby in a strange...

153 photos of this hotel

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All Traveller Photos (123)
Bathroom (3)
Room/Suite (25)
Hotel & Grounds (21)
Pool/Beach Area (14)
Dining (9)
View from Room (5)
Other (46)

Management photos: Courtesy of the property manager

All Management Photos (30)
Pool/Beach Area (5)
Dining (3)
Hotel & Grounds (4)
Room/Suite (8)
Bathroom (1)
View from Room (4)
Other (5)


  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about BEST WESTERN Mango House Resort

Address: Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach > Jubilee Pocket
Price Range: $94 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Mango House Resort 3.5*
Number of rooms: 33
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Also Known As:
Best Western Mango Hotel
Best Western Airlie Beach
Airlie Beach Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mango House Resort staff and other travellers.
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Questions? Get answers from BEST WESTERN Mango House Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth trying to get a Pool Side room”
CherriesCrowd, 1 Apr 2017 | Read review
“Pool side is a awesome room.”
johannv680, 2 Dec 2016 | Read review
“A room facing the swimming pool.”
Ferdy1944, 19 Oct 2016 | Read review
“Poolside Rooms are the best...”
AnthonyFossey, 21 Sep 2016 | Read review
“Upstairs facing pool offers a nice quiet aspect.”
pauie, 5 Jun 2016 | Read review
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