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Four Points by Sheraton York

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Four Points by Sheraton York
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244 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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New England
Reviewed 1 week ago

Older hotel that needs some investment. Maids do not pay attention to the little things many feel important. Dust on blinds, dirt in window wells. Checked in with a very helpful young man who suggested Cheddar for dinner...outstanding. The following morning I had to deal with a young woman who was not happy to be at work. First time I...

Thank DRhodesNewEngland
Josh D, General Manager at Four Points by Sheraton York, responded to this review

DRhodesNewEngland, Thank you for taking time to provide feedback on your recent stay at our Four Points Sheraton in York. I was pleased to learn of your experience with our front desk team member who provided a local restaurant recommendation and would like to apologize for any inconveniences with regard to the cleanliness and responsiveness of team members. Please know...

Saint Charles, Missouri
Reviewed 3 weeks ago

I came in town for a memorial service for two nights, so I wasn't in a great mindset in the first place. This was the first time I stayed here, or in York. I was greeted by a tall young man at the desk, and he took care of me right away. The room was very nice -- the bathroom...

Thank BarbaraKryvko
About Hotel's Favourite Review
Garnet Valley, Pennsylvania
Reviewed 3 weeks ago via mobile

The Hotel is older, so hallway ceilings where low and elevators were extra small. When we got into the room the ceilings seemed slightly taller. Room size was decent. Beds were full size instead of queen so that seemed a little odd. However they brought a cot in the room and that was a nice size Anna seemed more comfortable...

Thank laurie r
Epping, New Hampshire
Reviewed 4 weeks ago

I've stayed at this hotel 6 times in the last year and a half as I can use my credit card points to pay for it. The front desk staff is generally pretty good and often has to help out the restaurant staff which always seems understaffed. The rooms are decent but the shelves for your clothes usually need to...

Thank 03042
Heather L, Manager at Four Points by Sheraton York, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton York with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

Edgewood, Maryland
Reviewed 5 weeks ago

This hotel has a lot to offer, everything from great customer services, a wonderful atmosphere, decorated beautifully, a restaurant on the inside, and indoor swimming. This hotel is close to a lot but all your fun can be in one place and that is inside the hotel. I had such a great time and the bed was definitely soft and...

Thank ParisKay79
Satellite Beach, Florida
Reviewed 19 March 2017 via mobile

I am a SPG Platinum member. The staff was courteous and friendly. The room I had was on the 5th floor and seemed to be aged. The climate control was hard to set at an appropriate temperature, either too hot or cold. It was 20 degrees outside and the window was not insulated. This hotel does not offer complimentary breakfast.

Thank williamtbryant
Heather L, Manager at Four Points by Sheraton York, responded to this review

Thank you for your SPG membership and for the feedback about your recent stay with us, we value the feedback so that we can make the guest experience better. We appreciate your kind words regarding our 'courteous and friendly' staff. We are under new ownership and management and do have capital plans to make improvements in 2017 and 2018. Please...

Deer Park, New York
Reviewed 26 February 2017

When our family travels we try to stay at the Sheraton chain of hotels as much as possible because we have the American Express SPG card. Therefore many of our stays are free (use points) and since we are gold members we get offered upgraded rooms if available, late checkout, free parking (where fees are normally collected etc. The card...

1Thank Dan D
Reviewed 7 February 2017 via mobile

This hotel is just beside the I-83 and is only 25 min away from Harrisburg, very good location. The room is very clean, the staff is very friendly. The full American breakfast is only $10.00 per person, and a Starbucks is only 3 min in walking distances.

1Thank William Z
Josh D, General Manager at Four Points by Sheraton York, responded to this review

Wulin Z, Thank you for taking time to share feedback on your recent visit at our Four Points Sheraton in York. We are pleased that you enjoyed our location, cleanliness and breakfast and this has been shared with our team. We look forward to seeing you on your next visit. Josh

El Paso, Texas
Reviewed 6 February 2017 via mobile

The staff was nice at the desk. Our room was on the 5th floor, clean but aged. The climate control was not very good, either air conditioning or heating, with 20 degrees outside. The pool looked clean. Complimentary brunch buffet was average, eggs, Cheerios, etc on paper plates . I like the free hot tea and coffee in the lobby....

1Thank chuckawala
Heather L, Manager at Four Points by Sheraton York, responded to this review

Dear Chuckawala, Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We truly appreciate your feedback. I am sorry that the climate control was not appropriately adjusted to this crazy weather that we have been having. If you could please reach out to me directly to go over your concerns...

Reviewed 16 January 2017 via mobile

I agree with the posts that the pool condition is very poor (See Pictures). I'm not sure if I really want to know what the white and brown matter is in the pictures. Average room that included a broken microwave. Front desk was polite along with the morning breakfast staff and bartender. Will NOT stay here again.

1Thank Patriot021
Heather O, Manager at Four Points by Sheraton York, responded to this review

Dear Patriot021 Thank you much for taking time to provide feedback on your most recent stay at Four Points Sheraton York. We apologize for any inconveniences regarding the appearance of our pool facility and the operating condition of your in-room microwave; please know this is not acceptable and has been reviewed with our leadership team and will be corrected immediately....

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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 

Additional Information about Four Points by Sheraton York

Address: 1650 Toronita St, York, PA 17402-1921
Region: United States > Pennsylvania > York
Price Range: $134 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
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Also Known As:
4 Points By Sheraton York
Four Points By Sheraton York Hotel York
Sheraton York
Four Points York
York Sheraton
York Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton York staff and other travellers.
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over a year ago

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Questions? Get answers from Four Points by Sheraton York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth floor rules!”
BarbaraKryvko, 3 Apr 2017 | Read review
“Become an AMEX SPG member!”
dandX3577DN, 25 Feb 2017 | Read review
“Had a room facing the highway and it was very quiet”
frenchchef2016, 28 Nov 2016 | Read review
“Try for 3rd floor or higher, but not necessary. 2nd floor is great for the gym and pool.”
VKP28, 30 Aug 2016 | Read review
“2nd floor has the gym and the swimming pool.”
50bdaygal, 1 Jun 2016 | Read review
5 of 5