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Crowne Plaza Hotel Reading

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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways.
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Property amenities
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
65Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews (791)
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787 results
Traveller rating
513
138
66
44
26
Traveller type
Time of year
LanguageEnglish
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513
138
66
44
26
Show reviews that mention
All reviews chef rachid front desk wedding reception breakfast buffet course meal omelet the entire staff this past weekend indoor pool reading area tim event nightclub taylor server banquet jose
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1 - 5 of 787 reviews
Reviewed 1 week ago

Stayed A Week For My Husband's Location .... AMAZING Hotel !!! Customer Service Was Great Upon Check In !!!! Bernadette (Via Phone) & Vincent (Front Desk) Were Both So Welcoming & Helpful With Our Check In !!! Room Was Immaculate & HouseKeeping Was Great !!!...More

Date of stay: November 2018
Thank Amanda W
Hotel's Favourite
Reviewed 4 weeks ago via mobile

My band stayed at Crowne Plaza after a long flight back from Europe. It was refreshing to stay in an American hotel especially one as nice as this one. The rooms had lots of space and the beds we're very comfortable. There was a wedding...More

Date of stay: November 2018
Thank Danny V
Reviewed 2 weeks ago

Stayed here with my wife for a quick overnight trip. While the "common areas" of this hotel seem beautiful, the actual room could use some updating. The wallpaper was slightly peeling in a few spots, and the bathmat was frayed on all sides. The in-room...More

Date of stay: November 2018
Thank RudimentalDad
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 6 days ago

Hello RudimentalDad, It's good to know that you liked the television and the outlets. We want you to find the comforts of your own home while traveling. I hear your sentiment about the visible signs of usage in the room. The wallpaper and mat may...More

Reviewed 3 weeks ago

The hotel and all it;s employee's were awesome. We got stuck in a snow storm for over 8 hrs. When we arrived at the hotel late at night they helped us unload our truck full of wedding decorations took them to our room. We had...More

Date of stay: November 2018
Thank Glassman4207
Reviewed 9 November 2018 via mobile

Pretty nice lobby and offers room service but the standards of cleanliness are very low! If I had it to do over again, I would try the Hampton Inn across the steet. It looked new and normal. This hotel is obviously very old and looks...More

Date of stay: November 2018
1  Thank elcspoon
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 3 weeks ago

Hi elcspoon, Crowne Plaza is known for exceptional facilities, and I'm sorry to hear that you experienced the opposite during your visit. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the hotel. They will...More

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Questions & Answers
Ask a question
Ron C
5 May 2017|
Answer
Response from adeperi2017 | Property representative |
The Crowne Tower rooms have refrigerators, standard rooms in our New York, Milan and Paris wings do not. They are available for a fee as well as microwaves.
1
Vote
keiardi
13 April 2016|
Answer
Response from rdggal | Reviewed this property |
Hi Keiardi, I just checked, and they do not have one online yet, but they will be happy to email one to you !
1
Vote
Marc C
14 November 2015|
Answer
Response from Eric G | Property representative |
Hello Marc C. Thank you for clarifying. The changes have been made know to our staff and they are aware. Thanks again for taking the time to post a review about Chef Rachid.
1
Vote
Room Tips
"New York Wing Was Super Nice & Quiet"
irishluck7780
1 week ago
Read review
"No USB outlets in the room - make sure you have your chargers!"
RudimentalDad
2 weeks ago
Read review
"2nd 3rd and 4th floor near front of hotel"
Glassman4207
3 weeks ago
Read review
"choose the tower"
Cruiser30606035347
1 Nov. 2018
Read review
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PRICE RANGE
USD 112 - USD 169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza readingcrowne plaza wyomissingsheraton readingreading sheraton
LOCATION
United StatesPennsylvaniaWyomissing
NUMBER OF ROOMS
265
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