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Crowne Plaza Hotel Reading

749 reviews
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Traveller (65)
Dining (21)
Room & Suite (21)
Overview
  • Excellent68%
  • Very good17%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“chef tim”(55 reviews)
“front desk”(115 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (749)Write a Review
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All reviewschef timfront deskthe general managercourse mealprivate roombreakfast buffetwedding receptionthe entire staffthis past weekendreading areaindoor poolreading paelleneventnightclubjoseserver
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1 - 5 of 745 reviews
Reviewed 1 week ago

Clean hotel. Comfortable room and bed. Tower rooms have access to happy hour on the fifth floor with wine, beer, soda and appetizers. Full service restaurant and bar inside the hotel. Lots of restaurants in easy drive or walking distance. No Keurig in my room...More

Thank KenS9
Response from HiltonOcalaGM, General Manager at Crowne Plaza Hotel ReadingResponded 1 week ago

Thank-you for your valuable review and feedback. Wonderful to hear that you found our amenities exceeded your expectations and that you will be recommending our property and we will see you again. We hope to see you again in the near future here at the...More

Hotel's Favourite
Reviewed 19 December 2017 via mobile

I have been staying here for a number of years. The staff are the best thing about the hotel. Ellen in the Crown Club on the 5 floor in the evening. It is such a nice place to seat and relax with a drink and...More

1  Thank rasimpson23
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 20 December 2017

Thank-you for your fabulous review and feedback. I will be happy to pass your comments on to our team, particularly Ellen and Paul. We thank-you for your loyalty and look forward to being of continued service in the new year. Happy Holidays !

Reviewed 2 weeks ago

Great hotel! Crowne Plazas are always top-notch, and this one was no exception. This one had a pool and a full-size gym. The bathrooms were incredible (marble countertops, if I recall), and the rooms were spacious, clean, and quiet. I happened to stay there on...More

Thank Aaron L
Response from HiltonOcalaGM, General Manager at Crowne Plaza Hotel ReadingResponded 2 weeks ago

Thank-you for your stellar review and feedback. Fabulous to hear that you were impressed with our hotel and our services here at the Crowne Plaza Reading. Crowne Plaza is known for it's Winning In Sleep program and we are happy to hear that you had...More

Reviewed 3 weeks ago

Super friendly management and staff. Very impressed with the overall condition of the property. Especially like the location. Close to a ton of shops and food venues. Not to far from Hershey and Lancaster. Would recommend to our associates in the future.More

Thank Adam W
Response from HiltonOcalaGM, General Manager at Crowne Plaza Hotel ReadingResponded 2 weeks ago

Thank-you for your valuable review and feedback. Wonderful to hear that you were impressed with the service and overall condition at the Crowne Plaza Reading Hotel. We are centrally located here and as you discovered in driving distance to a number of amenities and services...More

Reviewed 4 weeks ago via mobile

We came to a Birthday Party in Reading and choosed to stay at the Crowne Plaza and it was excelent... The staff was the best... We had a great breakfast. We became members so we are already planning our next visit...

Thank Jessica M
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 3 weeks ago

Thank-you for discovering our hotel and for becoming a loyal IHG Rewards Member. Wonderful to hear that you enjoyed our staff and services and we do look forward to your future visits with us. We hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 106 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (65)
Dining (21)
Room & Suite (21)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Ron C
5 May 2017|
Answer
Response from adeperi2017 | Property representative |
The Crowne Tower rooms have refrigerators, standard rooms in our New York, Milan and Paris wings do not. They are available for a fee as well as microwaves.
1
Vote
keiardi
13 April 2016|
Answer
Response from rdggal | Reviewed this property |
Hi Keiardi, I just checked, and they do not have one online yet, but they will be happy to email one to you !
1
Vote
Marc C
14 November 2015|
Answer
Response from Eric G | Property representative |
Hello Marc C. Thank you for clarifying. The changes have been made know to our staff and they are aware. Thanks again for taking the time to post a review about Chef Rachid.
1
Vote
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12
Room Tips
"Higher Floors are better"
Read review
"Lower hallway rooms are quieter."
Read review
"Best location, accessible to many wonderful restaurants and attractions in Reading, PA."
Read review
"New York rooms are quiter"
Read review
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