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SpringHill Suites Philadelphia Willow Grove

Booking.comUSD 156*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 156*
Great Deal
USD 158*
USD 158*
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SpringHill Suites Philadelphia Willow Grove
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227 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Philadelphia Willow Grove
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Showing 225: English reviews
Baldwin, New York, United States
Reviewed 18 September 2015

We stayed here after visiting a college in the Philadelphia area on our way to Shawnee, PA. The suite and hotel itself are very clean. The lobby is modern and colorful. The free breakfast area is quite large which is good because it seems everyone takes advantage of the free breakfast. Lots of choices for breakfast - scrambled eggs, sausage,...

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Helpful?
Thank Kathleen H
Grand Forks, North Dakota
Reviewed 14 September 2015

Located in a suburb of Philly. Nice hotel that is what you should expect from Marriot. Clean, comfortable, and great value. Good breakfast and inviting lobby. They have a nice circular drive in that allows drop-off to be easily done. Friendly staff and very helpful.

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Helpful?
Thank Jack B
Chastre, Brabant, Belgium
Reviewed 7 September 2015

We were pleased with our stay in this location. The service at the reception was very good despite a very late arrival. Rooms are clean and according to description on the sites. Hot breakfast but be on time if you don't want to make the queue especially during a Labor Day week-end. Good price/quality for a trip with a family...

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1Thank Baudouin B
Minneapolis, Minnesota
Reviewed 23 August 2015

I've stayed here twice this year on business, and had a good experience both times. The rooms are spacious and the beds very comfortable. A continental breakfast is included with a good variety of fresh fruit. My only complaint would be that there isn't much that is convenient in terms of restaurants. Both times I went to Subway in Walmart...

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Thank SeanMcF
Houston, Texas
Reviewed 14 August 2015

Rooms were standard, housekeeping was extremely helpful with any extra requests. Breakfast had good variety if you arrive early but the last hour or so they stopped refilling things so it's really hit or miss. We asked if they could refill the orange juice and the woman told us no since breakfast was almost over, but there was an hour...

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Helpful?
Thank SfamilyE
shs_phlwl_gm, Front Office Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear SfamilyE, Thank you for taking the time to share your recent experience at the SpringHill Suites Philadelphia Willow Grove with us. We strive to provide our guests with an exceptional complimentary breakfast. It seems that we missed our chance during your stay. Your review is very important to us and has been shared at our morning meeting with the...

Long Island, New York
Reviewed 9 August 2015 via mobile

I stayed at this hotel for 3 nights. Check in was a breeze. When we got up to our room, it seemed a bit small considering that there was supposed to be enough space for the pull out couch. When we opened the couch, there were crumbs in it and a grape. It made me question the actual cleanliness of...

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Helpful?
Thank dezmarie0109
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear dezmarie0109, Thank you for taking the time to share your recent experience at the SpringHill Suites Philadelphia Willow Grove with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

Cheshire, Connecticut
Reviewed 7 August 2015

I stayed here with my wife in early August 2015 on my way back home from Virginia. I had a security block placed on my debit card, which caused some problems at check in, but the staff was very professional and understanding. My first impression is that the hotel doesn't have a strong street presence, but that's because of the...

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1Thank huskyhoops
Ashburn, Virginia
Reviewed 21 July 2015 via mobile

So we stayed here over the weekend for my son's lacrosse tournament. While the hotel is nice, the staff could be nicer. Also, while not sure what the issue was, but I had a 2% milk and it was rancid. Probably was left out and then back in the fridge. Breakfast was the worst experience. Everything was cold and the...

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Helpful?
Thank DC_Cazador
shs_phlwl_gm, Front Office Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear DC_Cazador, Thank you so much for taking the time to let us know about your recent stay with us. As we pride in providing the best customer service I can see we have fallen short with your experience at the Springhill Suites Willow Grove. I have shared your comments with my staff, using them as a training tool to...

Toronto, Canada
Reviewed 3 July 2015 via mobile

Good value for the money. Stayed for three nights. Warm reception at Front Desk. Good Room service. Breakfast buffet was always hot and well stocked. Rooms are spacious and beds are comfy. Bathrooms are odd because the sink is outside the main bathroom in a carpeted area. Overall, would come back. Good value for the money.

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2Thank Brian2121
Reviewed 29 June 2015

Very good overall. Fine accommodations, friendly staff, very good breakfast included in the rate. The arrangement of the Air Conditioner makes the sleeping area cold while the living area remains warm. I don't know how they can resolve this issue. Sometimes the wait for the elevator was a bit long. There should be more than 1 elevator. WiFi was free...

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Helpful?
Thank Marvin W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 3900 Commerce Avenue, 2480 Maryland Rd, Willow Grove, PA 19090
Region: United States > Pennsylvania > Willow Grove
Price Range: $162 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be far away from any children and the elevator”
CurrerE, 21 Mar 2017 | Read review
“Upper floors away from ice and elevators”
edb407, 26 Nov 2016 | Read review
“Ask for a room near the elevator, easy access to lobby.”
amisselli, 20 Jul 2016 | Read review
“Ask for a room facing away from the tollway”
usscvr, 5 Jun 2016 | Read review
“away from turnpike”
632BobM, 19 Apr 2016 | Read review
5 of 5
Booking.com
USD 156* /night
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SpringHill SuitesUSD 158
Orbitz.comUSD 158
Expedia.comUSD 158
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Prices are for 1 room, 2 adults
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