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SpringHill Suites by Marriott Philadelphia Willow Grove

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Room & Suite (12)
Dining (3)
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Overview
  • Excellent26%
  • Very good49%
  • Average17%
  • Poor3%
  • Terrible5%
Travellers talk about
“stayed here”(41 reviews)
“front desk”(39 reviews)
“wet bar”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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All reviewsstayed herefront deskwet barfree breakfastsimilar hotelspa turnpikefamily eventsleeping areawafflesnice sizewould stay here againnice hotelbusiness tripspacious roomindoor poolmini fridgeone night stay
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61 - 65 of 247 reviews
Reviewed 13 June 2016 via mobile

Came here to stay for a soccer weekend. When we checked in our shower was not cleaned. Saturday night when we arrived back at the room they had left our window open. It was 95 deg outside and very warm in the room took forever...More

Thank Jack B
Response from shs_phlwl_gm, Manager at SpringHill Suites by Marriott Philadelphia Willow GroveResponded 15 June 2016

Dear Jack B I apologize for the experience you encountered. I can understand how frustrating it can be. I shared your feedback with my housekeeping staff to ensure this was an isolated incident, I am glad I was able to talk to you before your...More

Reviewed 8 June 2016

We booked a room for two nights at this Spring Hill Suites. I usually will seek out the Marriott hotels because they are usually very clean, with great staff and little to no problems. We did not arrive until around 2 am, after driving for...More

Thank chris h
Response from shs_phlwl_gm, General Manager at SpringHill Suites by Marriott Philadelphia Willow GroveResponded 9 June 2016

Dear chris h, Thank you for your feedback in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 8 June 2016

I arrived Tuesday night and had so much paper work to prepare for the next day. Minelle was so helpful when I was trying to get organized for a training seminar. She was training a girl named Fatima and they both went out of their...More

Thank ajcerullo
Response from shs_phlwl_gm, General Manager at SpringHill Suites by Marriott Philadelphia Willow GroveResponded 9 June 2016

Dear ajcerullo, Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. Also, I will be sure to share your comments with...More

Reviewed 7 June 2016 via mobile

Room Block or lack there of..... We just finished a 2 night stay for my best friends' Wedding. I made a room block in July of 2015 for 10 rooms. The process with Marriott Corporate was fantastic. As soon as we were passed off to...More

Thank Beth S
Response from shs_phlwl_gm, Manager at SpringHill Suites by Marriott Philadelphia Willow GroveResponded 8 June 2016

Dear Beth S I am so sorry to hear you had such bad experience. Being your best friend's wedding I know how important the event was. I will share your feedback with our team to ensure this is an isolated incident. I do remember speaking...More

Reviewed 6 June 2016

As a current Marriott Rewards member (former Platinum Elite Premier, currently Gold), I have stayed at literally many, many Marriott properties all over the US and abroad. As such, I am well aware of Marriott standards, level of service, amenities, and consider myself a good...More

1  Thank usscvr
Response from shs_phlwl_gm, General Manager at SpringHill Suites by Marriott Philadelphia Willow GroveResponded 8 June 2016

Dear usscvr, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the...More

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Most Booked Properties in Willow Grove, PA
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 106 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (5)
Room & Suite (12)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Probablyduring the week when it's just business travelers it would be fine but NOT for weekends."
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"If you are staying for 5 days or longer you can book at a different rate, but I found it only on the..."
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"Ask to be far away from any children and the elevator"
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"Upper floors away from ice and elevators"
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