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SpringHill Suites Philadelphia Willow Grove

PricelineUSD 156*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 156*
Great Deal
USD 158*
USD 158*
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SpringHill Suites Philadelphia Willow Grove
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227 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Philadelphia Willow Grove
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Showing 225: English reviews
Reviewed 4 November 2015 via mobile

My family & I have stayed here before 10 yrs & chose to stay here again coming from out of town. The rooms were clean & the staff was friendly! I always know what I'm going to get when staying at a Marriott property. Thank you for an excellent stay!

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Helpful?
Thank Georgiann R
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Georgiann R, Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove on TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the entire team to continue...

Horsham, Pennsylvania
Reviewed 4 November 2015

The hotel itself is in great shape. All aspects starting with the shared spaces to the room itself are all clean and updated. Linens, towels, bed, etc. were all new in appearance and made my stay a pleasant one. What made the difference was the staff. All encountered were polite and very responsive. In particular, would like to thank Minelle...

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Helpful?
Thank Steven R
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Steve R, Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. Also, I will be sure to share your comments with Minelle and the entire team. With a spirit to serve, we take great pride...

Cape May Court House, New Jersey
Reviewed 31 October 2015

Met up with an old friend who was in town and staying at this hotel for business. So I drove 1.5 hours, got a room for the night and joined him for some drinks, shenanigans, and a couple of 40 year old men reminiscing about the "good 'ole times". Between business and pleasure, I'm on the road for a good...

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Helpful?
Thank GeorgeRohman
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Mr. Rohman, Thank you for taking the time to provide us with feedback on your recent stay with us. We are so happy that you enjoyed meeting up with your friend. We greatly appreciate hearing the great things you have to say about our hotel and this location. Thank you for choosing to stay with us despite your skepticism....

Philadelphia,PA
Reviewed 26 October 2015

We reserved 2 rooms - 2 adults and 1 child in each room. As we were booking the rooms online we requested a roll away bed for each room for the children. When we were checking in we were told that there are no roll away beds available at that hotel. When I told the woman at check in that...

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Helpful?
1Thank philly1228
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

We are very sorry to hear the experience you had with us during your stay. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve this with you. I have shared your feedback with leadership and are working to fix the option online. Our apologies for this issue, if you have the...

Chicago, Illinois
Reviewed 22 October 2015

Was visiting nearby Arcadia College. Drove down from Scranton in the evening and received friendly welcome and was assigned our room. Room was comfortable and clean. Breakfast was above par. All in all a pleasant experience. Location is nice because it is convenient while in a somewhat secluded setting. However, this makes getting to the property a bit tricky. The...

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Helpful?
Thank ilpiccs
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear ilpiccs, Thank you very much for sharing your feedback. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with our entire team. Hope your visit to Arcadia College went well. We are very happy that you chose to stay with us and look forward to seeing you again next time...

Stockbridge, Massachusetts
Reviewed 21 October 2015

Clean and quiet. Very nice and spacious rooms. No restaurant on-site, but plenty on the major roads only minutes away. Convenient to Rte 611 and I276. Cannot go wrong with this place, really! Friendly, courteous and helpful staff. Breakfast included, with good variety of foods. In room coffee machine

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Helpful?
Thank Leonard S
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Leonard S, Thank you very much for sharing your feedback on TripAdvisor with other travelers. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. We look forward to seeing you again next time you are in the Willow Grove area. Sincerely, David Greco General Manager

West Palm Beach, Florida
Reviewed 13 October 2015

great location near to restaurants, shopping and transportation. room was extremely comfortable with big double beds as well all the other amenities. Hotel has an indoor pool and gym for guests. Complementary breakfast was better than average, constantly tended to by the staff. Room and hotel staff extremely friendly. Check in and check out was a breeze. We intend to...

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Helpful?
Thank Mark G
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Mark, Thank you so much for taking the time to provide us with your feedback. I am very happy to know you enjoyed your stay with us. We pride ourselves in providing exceptional service and making sure our guests will want to visit us again. Hope you join us soon. Have a fantastic day! Best Regards ND Assistant General...

Philadelphia, Pennsylvania
Reviewed 3 October 2015

I only stayed here one night and found the hotel to be modern and clean. I did not have much interaction with staff but those I did seemed helpful. The breakfast in the morning was ridiculous. They serve it very limited hours 7am-9:30am and as a result they create a situation where everyone in the hotel has to eat in...

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Helpful?
1Thank BitnessMan
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for long...

Cape May Beach
Reviewed 26 September 2015

The pope’s visit caused us to flee the city. All area hotels were booked, so I ended up here. I was pleasantly surprised when I entered to have very friendly and helpful front desk staff. I was surprised to find a very nice, clean and spacious room (I guess I am too accustomed to hotels in cities, which have rooms...

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Helpful?
Thank DonCapeMayBeach
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Thank you for taking the time to write a review and sharing feedback with other travelers. We are happy that you were able to flee the city while the Pope was in town and enjoy your stay at our hotel. We hope to see you again when your travel brings you back to Willow Grove! Sincerely, Danielle Shine Operations Supervisor

Chicago, Illinois
Reviewed 19 September 2015

This hotel is your standard Springhill Suites in the suburbs. The hotel has good customer service, good sized rooms, good breakfast, and in a good location. The only improvement I would recommend would be for the hotel staff to do a better job with cleaning rooms. I found hair on my bed and in the bathroom and the cups were...

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Helpful?
2Thank jorgell2007

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 3900 Commerce Avenue, 2480 Maryland Rd, Willow Grove, PA 19090
Region: United States > Pennsylvania > Willow Grove
Price Range: $161 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be far away from any children and the elevator”
CurrerE, 21 Mar 2017 | Read review
“Upper floors away from ice and elevators”
edb407, 26 Nov 2016 | Read review
“Ask for a room near the elevator, easy access to lobby.”
amisselli, 20 Jul 2016 | Read review
“Ask for a room facing away from the tollway”
usscvr, 5 Jun 2016 | Read review
“away from turnpike”
632BobM, 19 Apr 2016 | Read review
5 of 5
Priceline
USD 156* /night
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SpringHill SuitesUSD 158
Orbitz.comUSD 158
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Prices are for 1 room, 2 adults
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