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Courtyard Philadelphia Willow Grove

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189 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Philadelphia, Pennsylvania
Reviewed 1 December 2015

From the moment we worked with Lindsey at the Courtyard Marriot, she helped made planning as easy and painless as possible. Lindsey respected our requests and responded to emails quickly. We received all of our documents in a timely manner. All our guests were happy with the accommodations. We would definitely use Courtyard Marriot again if we had to do...

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Helpful?
Thank mtobs109
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great wedding experience at the hotel. Thank you for choosing to stay at the hotel.

Stamford, Connecticut
Reviewed 30 November 2015 via mobile

The Courtyard is a good business hotel that offers few surprises. It is clean, safe and meets the chain's standards but it has no individual personality. We regularly book our meetings here because we get a consistent product in a convenient location. The average rating reflects the slightly high price to value ratio.

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Thank Sean T
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I' m glad to read that you book your meetings at the hotel . Thank you for continuing to use our hotel for your business needs.

denver
Reviewed 28 November 2015 via mobile

Loved our stay here over a busy Thanksgiving holiday. The customer service at front desk and cafe were outstanding. I can't remember a hotel experience with this kind of service in a long time. Hotel is nice and exceeds expectations. It's nice to have a hotel with a pool where the entire hotel does not smell like chlorine. Room recommendation:...

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Thank pjkdenver
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had great customer service while you were a guest at the hotel. We look forward to having you stay at the hotel in the future. Thank you for staying at the hotel over the holiday weekend.

Philadelphia, Pennsylvania
Reviewed 26 November 2015

Any time I come to Philadelphia, I make it a point to stay here. No matter what rate others may offer me or how much closer other locations might be, I choose this location and this hotel. It's clean, the staff are friendly and willing to do whatever is required to make sure that your stay is a pleasant one....

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Thank ComedyIcon
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

Im glad to read that you had such a great stay. We look forward to you staying at our hotel again in the future.

New York City, New York
Reviewed 19 November 2015

We used the Courtyard Marriott in Willow Grove to reserve a block of rooms for our wedding guests. Lindsey and the staff were very accommodating and were even able to help me secure an unused room on the morning of the ceremony to take my "getting ready" photos. They handled distributing our welcome bags with ease, even making sure that...

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Thank Tara P
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I 'm glad to read that you had a great stay. Thank you for staying at the hotel.

Philadelphia, Pennsylvania
Reviewed 16 November 2015 via mobile

I reviewed a few months ago and returned again for a second chance. While I agree the front desk staff and lobby area staff are very nice and helpful I still found the room not as clean. The first room was adjoining which I really dislike. I don't think they should be given out they are so noisy. But when...

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Thank aweiss00
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I wanted to apologize that your stay did not meet your expectations. If you have a minute please call the hotel and ask for the Manager on Duty to provide more specific details about the stay.

New York City, New York
Reviewed 12 November 2015

The hotel is overall nice. Lobby is updated and the rooms are ok but could be updated a bit more. But please turn the lights on in the mornings. I was forced to sit in the darkness so that customers wouldn't come to the breakfast early. I understand that need but there should be another way to not force a...

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Thank alex b
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I apologize that your stay did not meet your expectations. If you have a few minutes please call the hotel and we would like to discuss this in more detail. Thanks for staying at the hotel.

Harrisburg, Pennsylvania
Reviewed 4 November 2015

We stay here because the staff has become our friends and this is no a regular stop for us as we visit Philadelphia for family and friends. With the holidays coming we will be staying there and sharing the holidays with the terrific staff. Though the facility is aging a bit, they are improving it regularly.

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Thank Ed B
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad that you have had great stays at the hotel. Thank you for staying with us and we can not wait to have you as a guest again.

State College, Pennsylvania, Usa
Reviewed 27 October 2015

Upon arrival we had to make a change of plans for the next day. The desk clerk was helpful and very knowledgeable. She completed the task very quickly and efficiently. But this wasn't our only interaction with her. We asked where there might be a good diner in the area, She told us, we found it, and had an outstanding...

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Thank Russell M
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great stay. Thank you for staying at the hotel.

Bethlehem, Pennsylvania
Reviewed 14 October 2015

We stayed here on a Thurs & Fri night for my daughter's wedding. Rooms are clean and spacious. Nice lobby area for people to meet and sit for a while instead of staying in their rooms. We requested a room for the morning of the wedding for the bridal party to get their hair and make up done. The room...

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Thank Marianne R
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great stay.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Break away from business as usual at the Courtyard Philadelphia Willow Grove Hotel. Our hotel in Willow Grove, PA is conveniently located off of the Pennsylvania Turnpike and 21 miles from the Philadelphia Airport (PHL). Our spacious Willow Grove hotel rooms feature luxury bedding and inviting spaces to work or relax in. With an open lobby space and complimentary Wi-Fi Internet, you can switch seamlessly from work to relaxation and back. Enjoy easy access to the latest news, weather and airport conditions via our Willow Grove hotel lobby GoBoard. Our on-site restaurant near Horsham, PA, The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. With two meeting rooms and 1,350 square feet of event space, our hotel is sure to make your next small meeting or event a success. Make your stay memorable with a visit to the PARX Casino and historic downtown Philadelphia while staying at the Courtyard Hotel in Willow Grove, PA. ... more   less 

Additional Information about Courtyard Philadelphia Willow Grove

Address: 2350 Easton Rd, Route 611, Willow Grove, PA 19090-1105
Region: United States > Pennsylvania > Willow Grove
Price Range: $139 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Philadelphia Willow Grove 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Philadelphia Willow Grove Hotel Willow Grove
Courtyard Willow Grove
Willow Grove Marriott
Willow Grove Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Philadelphia Willow Grove staff and other travellers.
2 questions
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Dover, Pennsylvania
9 months ago
Dover, Pennsylvania
9 months ago

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Questions? Get answers from Courtyard Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve your room here early, I'm sure they sell out fast.”
 of 5 bubbles , 18 Oct 2016 | Read review
“Great staff.”
 of 5 bubbles sharonz973, 25 Sep 2016 | Read review
“I was on first floor, and parking lot outside my window was a bit noisy. Maybe get a higher floor.”
 of 5 bubbles ploughman1, 17 Sep 2016 | Read review
“I got a 2 room because I have children. Nice size”
 of 5 bubbles momlexijack, 29 Aug 2016 | Read review
“Indoor court, third floor towards back end of hotel”
 of 5 bubbles edb407, 18 Aug 2016 | Read review
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