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Hampton Inn Philadelphia / Willow Grove

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Traveller (27)
Room & Suite (10)
Dining (3)
Overview
  • Excellent42%
  • Very good25%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“pa turnpike”(32 reviews)
“front desk staff”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (629)
There are newer reviews for Hampton Inn Philadelphia / Willow Grove
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Traveller rating
246
163
112
61
43
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LanguageEnglish
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91 - 95 of 625 reviews
Reviewed 24 May 2017

I arrived on a red-eye flight. My business meeting was scheduled for the mid-afternoon. When I called the front desk, the person was super helpful and friendly. I asked if I could check-in early to rest and freshen up prior to my meeting. She quickly...More

Review collected in partnership with Hampton
Thank brysonl452
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 24 May 2017

Thank you so much for sharing your experience. We are so glad that we were able to assist you with an early check in. Congratulations on winning the contract. Our team is so glad that we were able to assist you.

Reviewed 23 May 2017

As one who regularly stays at Hampton Inns, I found this site less comfortable and accommodating than is usual with the brand. The interior is a bit worn and a little rough around the edges, the beds less comfortable. The staff seem to be doing...More

Thank Frankie C
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 24 May 2017

Frankie C, Thank you so much for taking the time to share your experience with us. Your feedback means a lot. We will be sharing this information with the correct departments. We appreciate you being a loyal Hampton Inn guest.

Reviewed 17 May 2017

The AC units. Instantly made ticking noises every time they come on. Made sleeping very difficult. Breakfast was decent however was excellent. During breakfast a very loud guess disturbed everyone. Hotel stafff participated in the guess discussions not gelling the situation. No one cares he's...More

Review collected in partnership with Hampton
Thank 210trav
Response from Cynthia S, Manager at Hampton Inn Philadelphia / Willow GroveResponded 18 May 2017

I would like to first and foremost sincerely thank you for choosing to stay at our property during your travels. We greatly appreciate your loyalty! My team and I sincerely apologize for the issue you encountered with your HVAC unit. I immediately notified my engineering...More

Reviewed 11 May 2017

I've stayed at approximately 15 Hampton hotels across the country. They all seem laid out identically. It is comforting. Also the staff at every site has been great. I would go out of my way to stay at a Hampton. Parking also has been plentiful...More

Review collected in partnership with Hampton
Thank John S
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 24 May 2017

Thank you so much for being a loyal Hampton Inn guest. We are lucky to be part of such a great brand. We hope to see you again soon.

Reviewed 28 April 2017

Hotel room is an average hotel at best and breakfast is was mediocre. Staff were not very welcoming and did nothing to make me want to be there again. The food quality was not very good and the coffee had ground in it. The hotel...More

Review collected in partnership with Hampton
Thank V5316HApauls
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 28 April 2017

Thank you so much for sharing your experience. Please know that this was an isolated incident and that we will conduct training to ensure no other guest has the same experience. We truly appreciate you sharing your experience so that we can continue to improve.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 105 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 105 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (10)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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zwa1098
2 May 2017|
Answer
Response from Richard K | Reviewed this property |
If you need to stay there call the manager and ask if the restriction is hard and fast. When I was in that age group using a credit card to cover the room and expenses was of a higher importance than age. PS: do you look... More
1
Vote
Happyseniors_11
26 July 2015|
AnswerShow all 5 answers
Response from bennetj | Reviewed this property |
We stayed at the hotel while attending the 2015 Philadelphia Flower Show. in typical Hampton Inn fashion, we encountered no problems with the hotel.
0
Votes
Room Tips
"Ask for room on side of hotel away from train."
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"Select one away from the train tracks"
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"Choose a room with an even number. The odd numbered room face the railroad tracks."
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"Stay on the street side to avoid some train noise."
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