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Hampton Inn Philadelphia / Willow Grove

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Traveller (27)
Room & Suite (10)
Dining (3)
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Overview
  • Excellent42%
  • Very good25%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“pa turnpike”(32 reviews)
“front desk staff”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (636)
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Traveller rating
249
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43
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LanguageEnglish
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71 - 75 of 632 reviews
Reviewed 6 August 2017

This entire experience was by far my worst of any Hilton hotel chain. My first room had bugs in it. When I called the desk I was simply put in another room. When I called the Hilton number to try and cancel the rest of...More

Review collected in partnership with Hampton
Thank Mike N
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 14 August 2017

Mike, Please accept my sincere apologies for the issues you experienced. We have called a third party specialist to ensure that other guests do not experience ants as you did. We appreciate you sharing your experience.

Reviewed 3 August 2017

I frequent Philadelphia quite frequently to go to Fox Chase Cancer Center. This hotel is one of nicest in the area. It is easy to get to, Millers Ale House is just down and road and close to my destination.

Review collected in partnership with Hampton
Thank 807marquitam
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 3 August 2017

Thank you so much for your kind words. We truly appreciate your kindess.

Reviewed 2 August 2017

We weee enjoyed stay with Hampton! All stafff was kind and generous! Strongly recommend! Will give 5start! The location was great too, near by grocery, and restaurant, cvs, you can buy all you need! Excellent location. I definitely stay again with Hampton!

Review collected in partnership with Hampton
Thank meiyus2017
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 3 August 2017

Thank you so much for your review. We truly appreciate your kind words.

Reviewed 2 August 2017

This hotel was in such deplorable condition. Outdated and not comfortable. We were there for a family affair and everyone had issues with their rooms. At the end of July you would expect air conditioning. Hallway rugs were worn and lighting was poor all over...More

Review collected in partnership with Hampton
Thank 258constanced
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 3 August 2017

Please accept my sincere apologies the issues you experienced. Please know that we are working to resolve so that no other guest has the same experience.

Reviewed 24 July 2017

Hilton honors, Not honored, lost of power and just transfer the room, no compensation for the inconvenience, breakfast was good, more fresh fruits and variety of cereals would be better, the AC was laud

Review collected in partnership with Hampton
Thank U3950TEjavierl
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 26 July 2017

Thank you so much for sharing your experience. We apologize that you did not enjoy your stay.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 106 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 106 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (27)
Room & Suite (10)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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zwa1098
2 May 2017|
Answer
Response from Richard K | Reviewed this property |
If you need to stay there call the manager and ask if the restriction is hard and fast. When I was in that age group using a credit card to cover the room and expenses was of a higher importance than age. PS: do you look... More
1
Vote
Happyseniors_11
26 July 2015|
AnswerShow all 5 answers
Response from bennetj | Reviewed this property |
We stayed at the hotel while attending the 2015 Philadelphia Flower Show. in typical Hampton Inn fashion, we encountered no problems with the hotel.
0
Votes
Room Tips
"Ask for room on side of hotel away from train."
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"Select one away from the train tracks"
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"Choose a room with an even number. The odd numbered room face the railroad tracks."
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"Stay on the street side to avoid some train noise."
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