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Holiday Inn Express Wilkes Barre East

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239 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Wilkes Barre East
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Showing 234: English reviews
Derry, New Hampshire
Level Contributor
5 reviews
Reviewed 18 October 2016 via mobile

Best advise when you see a lot of young boys in athletic gear best not to have a room near the elevator. Clean. Great staff. Nice spacious room. Comfy bed and pillows with choice of soft or firm. My only small complaint: no bottled water available for guests. They did have iced water and cups at the front desk and... More 

Helpful?
Thank Kimberly M
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Kimberly M, Thank you for your review. We are so happy that you enjoyed your time with us and look forward to welcoming you back in the near future. Hopefully next time you will be able to enjoy our delicious breakfast buffet. More 

New York Mills, Minnesota
1 review
Reviewed 15 October 2016

stayed there sat oct. 8th 2016 around 500pm.We were looking for a good nights rest after a long drive.It did not happen.that night, They had a boys soccer team there.The kids were totally out of control.running up and down the hallways slamming doors.went to the front desk to complain they said the parents had signed a paper that the kids... More 

Helpful?
Thank cyoung32
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

cyoung32, Thank you for your review and bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We strive to make sure all of our guests have a comfortable and quiet stay. Your feedback will be shared with our staff and make the necessary changes regarding... More 

Charlottesville, Virginia
Level Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 24 September 2016

Our room at the HIE was fine: clean, properly set-up, plenty of towels. Parking was easy...and close by the front door. Check in was smooth. This property is near the Mohegan Sun Poconos. The hotel offers a shuttle...nice. The downside was guests coming in very late and holding a conversation in the hall at 4:44 am and then convening in... More 

Helpful?
Thank JJH1764
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

JJH1764, Thank for your review. We are happy you found our hotel and staff up to your standards. Your feedback will be used to better serve our guests as to assure that no one's stay is affected by noise. Our Maintenance Department has been made aware of the ice machine and is currently making it operational again. We hope you... More 

Level Contributor
3 reviews
Reviewed 10 September 2016 via mobile

A little bit hard to find as we had to climb a hill but a Great look out of area ,clean room,nice breakfast area, friendly staff,met some nascar ford crew members that stayed there ps. Nice race track

Helpful?
Thank Charles P
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Charles P, Thank you for your review. We are so happy you chose our hotel and enjoyed yourself while crossing off an item on your bucket list. Hopefully you will get the chance again to attend a Pocono race in the near future. More 

Akron
Level Contributor
204 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 6 September 2016

Spent five night here on a business trip. Typical Holiday Inn Express (which is good) thats why I usually stay at these hotels when possible. This place is a bit hidden-sits up on a hill and you have to drive through a bank parking lot to get to the hotel. Can be a bit deceiving. Room was small a queen... More 

Helpful?
1 Thank IEBob
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

IEBob, Thank you for your review. We are so happy you enjoyed your extended stay with us. We are currently in the process of a planning a renovation which will update our rooms. We hope to welcome you again soon. More 

Kalamazoo, Michigan
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 September 2016

After a 12 hour drive, we were counting on a HIE to be comfortable. This place is very dirty, worn, and old. The bed linens were very suspect.....so thin, I thought they were parchment and ??wrinkled, or???. No fan in bathroom. Carpeting in rooms and throughout are absolutely FILTHY. This morning people were at breakfast and all the sneakers were... More 

Helpful?
1 Thank Mombocita
Knoxville, Tennessee
Level Contributor
859 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 26 August 2016

This is a regular stop on our two-day journey from Knoxville, TN to Boston, MA and is our preferred stop. Always easy to get to, clean, welcoming staff, comfortable accommodations and good, quiet rest. Never have had any issues or inconveniences staying here. There are many local restaurants nearby and easy to be back on the road to continue our... More 

Helpful?
Thank Knox10SC
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Knox10SC, Thank you for your review. We are happy that our hotel is your preferred stop when traveling. Our staff go out of their way to make sure each guest is comfortable and is having an enjoyable stay. As you stated in your review, our centralized location makes it easy to find and gives our guests the opportunity to choose... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2016

The room itself is clean and well furnished as is the bathroom. TV and channel selection is good. This part gets an above average rating from me. However we used the pool often over 2 days and it's a complete disaster. No pool towels were ever available. When asking the front desk about it they say they are out. The... More 

Helpful?
Thank Luc P
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Luc P, Thank you for your review. We apologize that we didn't live up to your standards as we strive to make sure every guest is satisfied. We are currently in the process of refreshing the pool area to better serve our guests. There is no reason why the grill wasn't cleaned. I have shared your comments with our Housekeeping... More 

Bostwick, Ga
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2016

Rooms were clean, comfortable, but they were having problems with their computer system, internet service. The staff was very calm, helpful and provided good customer service, as you would expect from Holiday Inn Express.

Helpful?
Thank Fisherman100
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Fisherman100, Thank you for your review. We apologize for the technical issues you faced while you were with us. We were in the process of a system upgrade while you were. Our internet is also being upgraded to better serve our guests. Thank you for finding our guest service to be accommodating during this transition time. We hope to see... More 

bucks county, Pa
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 August 2016 via mobile

We just got home from a last minute 1 night trip to wilkes barre, we chose to stay here based on price(133.44) actually over the other holiday Inn that was (188.00) .. probably should have chosen the other 1 though. This hotel was sold out so Idk how we got a room.. the parking lot was full when we got... More 

Helpful?
Thank jenstravels
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Jentravels, As an IHG Gold Elite Rewards Club Member, we truly value your feedback. I apologize that we did not live up to your standards as we strive to make sure all of guests love their stay.Those linens should not have been your bed and I truly apologize for that. I have shared your comments and concerns with the appropriate... More 

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 

Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $112 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes Barre East staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to have view on the city than on the mountains”
 of 5 bubbles 524michelj, 19 Nov 2016 | Read review
“Ask for the "early to bed" area....maybe if enough people ask for it, the hotel will create one.”
 of 5 bubbles JJH1764, 24 Sep 2016 | Read review
“All the rooms are the same.”
 of 5 bubbles 429lucp, 23 Aug 2016 | Read review
“Choose a room facing the front of the hotel overlooking the valley.”
 of 5 bubbles CT-Foodie60, 10 Jun 2016 | Read review
“We were on the top floor with a so called upgrade and was disappointed”
 of 5 bubbles JennCF, 31 May 2016 | Read review
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