We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 145*
          USD 121*
          SAVE USD 24
          USD 145*
          USD 121*
          SAVE USD 24
          USD 145*
          USD 121*
          SAVE USD 24
          Traveller (51)
          Room & Suite (11)
          Dining (10)
          Microtel Inn & Suites by Wyndham Wilkes Barre
          1,152 reviews
          #7 of 20 hotels in Wilkes-Barre
           
          The Woodlands Inn
          883 reviews
          #8 of 20 hotels in Wilkes-Barre
           
          Hampton Inn & Suites Wilkes-Barre
          707 reviews
          #1 of 20 hotels in Wilkes-Barre
           
          Holiday Inn Wilkes Barre East Mountain
          549 reviews
          #6 of 20 hotels in Wilkes-Barre
           
          Overview
          • Excellent65%
          • Very good25%
          • Average6%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “oysters” (54 reviews)
          “kirby center” (48 reviews)
          “public square” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Best Western PLUS Genetti Hotel & Conference Center
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          Microtel Inn & Suites by Wyndham Wilkes Barre
          1,152 reviews
          #7 of 20 hotels in Wilkes-Barre
           
          The Woodlands Inn
          883 reviews
          #8 of 20 hotels in Wilkes-Barre
           
          Hampton Inn & Suites Wilkes-Barre
          707 reviews
          #1 of 20 hotels in Wilkes-Barre
           
          Holiday Inn Wilkes Barre East Mountain
          549 reviews
          #6 of 20 hotels in Wilkes-Barre
           
          {"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 120.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wilkes-Barre hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c8f710ef921f43eb8b3b92372a012efd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":74300,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79812903],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c8f710ef921f43eb8b3b92372a012efd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":145,"lowestMetaPrice":120,"additionalPartner":false,"highestMetaPriceDisplay":145,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":145,"lowestMetaPrice":120,"highestMetaPriceDisplay":145,"hotelName":"Best Western PLUS Genetti Hotel & Conference Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM4ZjcxMGVmOTIxZjQzZWI4YjNiOTIzNzJhMDEyZWZkIiwiQUlLIjoiNDIzMTJkZGU2OGRmNDlkMjkwNWI5ODMxNTEyMGMxMDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "USD 120", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53892754":"TravelocityEWS","78358366":"PricelineIB","79812903":"AgodaIB","34358037":"Hotwire","47549052":"BestWestern","109211595":"HotelsCom2IB","106776678":"BookingCom","32601242":"Expedia","78847583":"OrbitzEWS","79400005":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (684)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center See the most recent reviews

          91 - 95 of 677 reviews

          Reviewed 31 October 2016 via mobile

          When your tired and looking to end the day on an amazing note ... Or for that matter any day, I hope that Edward is at the check in desk. Most check in employees do an adequate to ok + job, but come check Edward...More

          Thank jstontheroad
          Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

          Dear Traveler, Thank you for taking the time to review our property and for your wonderful compliments, especially to Ed at the desk. We are so glad to hear you enjoyed your stay and hope to see you again soon. Best, Gus Genetti

          Reviewed 30 October 2016

          This is an older Best Western with rooms that have recently been updated. Has all the advertised amenities, beds were comfortable with 3 pillows, and towels were plush. My first room had a ac/heater that screamed meaning a quiet night would be impossible. The front...More

          Thank KissuMist
          Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 2 November 2016

          Dear Traveler, Thank you for taking the time to review our property and for your compliments on the breakfast. We're glad you enjoyed it. We would like to apologize for the malfunctioning heater in your first room. Unfortunately, we were unaware that there was an...More

          Reviewed 29 October 2016 via mobile

          A+! Amazing front desk- friendly, helpful and accommodating and even gave my doodle treats and poop bags upon arrival. I wouldn't consider the room "dated" at all actually, it is your typical Best Western traditional decor and most importantly for us- it was clean, even...More

          Thank OldBlt
          Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

          Dear Traveler, Thank you very much for your great review. We certainly appreciate all of your compliments and are glad to hear you and your dog enjoyed your stay. We hope you will come back and see us again soon. Best regards, Gus Genetti

          Reviewed 29 October 2016

          The owner, Mr. Genetti, greeted us (and seemingly all other guests) at the entrance of his hotel! We were hesitant to stay in downtown Wilkes-Barre, but they have their own parking area in back, and the area is very nice. They presented us with a...More

          Thank cdcrane
          Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

          Dear Traveler, Wow! Thank you for all of your wonderful compliments. They are very much appreciated and I will be passing them along to the staff. We are so glad to hear you thoroughly enjoyed your stay, especially the breakfast. We hope you will come...More

          Reviewed 27 October 2016 via mobile

          Hotel somewhat dated but very comfortable. Large rooms. Tv lacked major movie channels. Buffet breakfast was good but not great. Very good downtown location with plenty of eating options. Housekeeping could have been better in servicing room but room was very clean. Good parking.More

          Thank fehlow
          Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

          Dear Traveler, Thank you for taking the time to review our property. We're sorry you didn't enjoy everything during your stay, but are glad you felt comfortable and enjoyed our downtown location. We will certainly work on making improvements in the future. Thanks for staying...More

          Microtel Inn & Suites by Wyndham Wilkes Barre
          1,152 reviews
          #7 of 20 hotels in Wilkes-Barre
           
          The Woodlands Inn
          883 reviews
          #8 of 20 hotels in Wilkes-Barre
           
          Hampton Inn & Suites Wilkes-Barre
          707 reviews
          #1 of 20 hotels in Wilkes-Barre
           
          Holiday Inn Wilkes Barre East Mountain
          549 reviews
          #6 of 20 hotels in Wilkes-Barre
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Self-Serve Laundry
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Microwave
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 92 - USD 176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Business Hotel in Wilkes-Barre
          • #2 Romantic Hotel in Wilkes-Barre
          • #2 Family Hotel in Wilkes-Barre
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Travelocity, Best Western, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Pennsylvania >
          • Pocono Mountains Region >
          • Luzerne County >
          • Wilkes-Barre
          • Also Known As
          • Best Western Genetti Hotel Wilkes-Barre ,
          • Best Western Wilkes-Barre ,
          • Wilkes-Barre Best Western
          Add Photo Photos
          Traveller (51)
          Room & Suite (11)
          Dining (10)
          Pool & Beach (4)
          Hotel & Grounds (58)
          Bathroom (6)
          Business Centre & Event Rooms (2)
          Nearby
          Courtyard Wilkes-Barre Scranton/Arena
          257 reviews
          2.44 km away
           
          Comfort Inn & Suites
          229 reviews
          2.43 km away
           
          Motel 6 Wilkes Barre Arena
          73 reviews
          2.34 km away
           
          Hilton Garden Inn Wilkes Barre
          655 reviews
          2.23 km away
           
          Nearby Restaurants
          Oyster
          157 reviews
          .02 km away
          Cafe Toscana
          174 reviews
          .29 km away
          Thai Thai
          123 reviews
          .29 km away
          Franklin's
          26 reviews
          .18 km away
          Nearby Attractions
          F. M. Kirby Center for the Performing Arts
          94 reviews
          .10 km away
          Kirby Park
          7 reviews
          1.35 km away
          Chacko's Family Bowling Center
          38 reviews
          .78 km away
          R/C movie 14
          26 reviews
          .31 km away
          Questions & AnswersAsk a question
          purepro333
          Do you have rooms with newer or firm mattress?
          10 May 2017|
          Answer Show all 3 answers
          Response from GusGenetti | Property representative |
          All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
          0
          Votes
          ericag1
          does this hotel have an indoor pool and Jacuzzi?
          20 December 2016|
          Answer Show all 4 answers
          Response from GusGenetti | Property representative |
          Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
          0
          Votes
          vicklucy
          Yes, we did order the pillows on line, but stayed at your hotel last month, and want to know what filler number your pillows is? The ones we received are too flat? Our new address is Roanoke, Va. Thanks Vic Nuorimo
          15 October 2016|
          Answer
          Response from GusGenetti | Property representative |
          Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
          0
          Votes
          Room Tips
          "Friendly staff comfy bed and pillows"
          Read review
          "Ours looked on the street; it was small, but just fine."
          Read review
          "Get connected room if you have two rooms booked"
          Read review
          "3rd floor close to the main street, but still very quiet at night."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing