We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Genetti Hotel & Conference Center

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Genetti Hotel & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

620 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for BEST WESTERN PLUS Genetti Hotel & Conference Center
See the most recent reviews
Showing 614: English reviews
Reviewed 5 weeks ago

Everything was great except for the internet. It kept going in and out. I didn't report it but found it frustrating. So my bad. Some noise inside, but not a big deal at all (heater and fridge were noisy.

Review collected in partnership with Best Western
 Report
Helpful?
Thank rodneya275
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Rodney, Thank you for taking the time to write another review about our property. Once again, we do apologize for the Internet connection during your stay. All issues have been resolved and we are back up and running smooth again. Thank you for staying with us. Sincerely, Gus Genetti

Phillipsburg, New Jersey, United States
Reviewed 29 December 2016

I am currently sitting in my hotel room writing this review as we speak. I am so impressed with the hotel and customer service. It is in a great downtown location and provides an awesome hot breakfast every morning. The customer service is really great too. The room is clean, comfortable and spacious. I would highly recommend this hotel to...

 Report
Helpful?
Thank Rich P
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Rich, Thank you for taking the time to write such a great review. It is so nice to hear you were compelled to comment while you were still on the property! Your compliments to staff, on the breakfast and on our location are very much appreciated. Thank you again and we hope to see you again soon. Best regards,...

Scranton, Pennsylvania
Reviewed 20 December 2016

This place is great and provides excellent service! I stayed here because it was close to the venue of a competition that I was attending and they accommodated my every need. Needless to say, I will be staying here again if I ever need a place to stay in Wilkes Barre.

 Report
Helpful?
Thank cghnbb
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your wonderful compliments on the service you received at our property. We are so glad to hear you enjoyed your stay and hope to see you again soon. Best regards, Gus Genetti

Reviewed 17 December 2016 via mobile

If you want to stay close to the FM Kirby this is the place for you! Nice location within walking distance to many bars and restaurants. Beds are super comfy and hotel is quiet! Nice bar in the hotel. We enjoyed our stay here!

 Report
Helpful?
1Thank Tracey W
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Tracey, Thank you for your wonderful compliments and for your review. We are so glad to hear you thoroughly enjoyed your stay, especially our location in downtown Wilkes-Barre. Hope to see you again! Best, Gus Genetti

Reviewed 5 December 2016 via mobile

We had a beautiful Luncheon done by this magnificent hotel and Convention center. The food was amazing and the server's were great and very tentative to the needs of our event. Definitely will have our events at Genetti.

 Report
Helpful?
Thank Erika P
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Erika, Thank you for your wonderful compliments on your luncheon at the Best Western Genetti Hotel & Conference Center. We are so glad to hear it went well and look forward to hosting the NAACP Youth Council in the future. Best regards, Gus Genetti

Minneapolis, United States
Reviewed 4 December 2016

This hotel is old fashion and feels like I was in The Shining. Amazing breakfast and restaurant. Great lounge and bar area. Also its a great location right in the heart of the city. The rooms are outdated and needs a remodel.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Joseph L
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Joe, Thank you for your feedback and comments, again. We certainly appreciate your compliments and I have passed them along to our team. The Best Western Genetti Hotel & Conference Center has recently been approved for renovations in the very near future, as some updates to our property are necessary. Thank you for staying with us. We hope to receive...

Philadelphia, Pennsylvania
Reviewed 30 November 2016

Arrived late evening to attend a family funeral. Front deskwoman Shae was fantastic friendly and helpful. Super clean rooms and beds were perfect. Room also included one amazing breakfast buffet! What we exactly needed quiet and comfort for our visit with family for a funeral.

 Report
Helpful?
Thank Glassdesign44
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Please let me offer our condolences on your loss. We are glad to hear you found quiet and comfort at our property and certainly appreciate your compliments, especially to Shae at the front desk. Sincerely, Gus Genetti

Colchester, Connecticut
Reviewed 30 November 2016

I have stayed at this hotel twice before and going back in Deacember. I stay here to see my favorite Pennsylvania band Cabinet at the F.M. Kirby center. I have a 100 + lb dog who gets a dog treat at the desk at check in. Very clean rooms ,very polite staff and great breakfast. What more can i ask...

 Report
Helpful?
Thank michellecJ4251ZF
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Michelle, Thank you for coming back to see us again and for your wonderful compliments. We are so glad you enjoy your stays with us and look forward to seeing you again in December. Best regards, Gus Genetti

Reviewed 28 November 2016

Have stayed at the Genetti Hotel before and have found it to be a very good hotel. The hotel is an older establishment but has been well maintained and the guest room interior was in very good condition, linens fresh and in good condition and the shower was great. The hotel staff is very receptive to pets. I have recommended...

Review collected in partnership with Best Western
 Report
Helpful?
Thank marysusanq
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Mary Susan, Thank you for another wonderful review of our property. We are so glad to hear you enjoy your stays with us and appreciate your recommendation, especially for guests who travel with our furry friends. Best regards, Gus Genetti

Spriingfield, PA
Reviewed 28 November 2016

I stayed for a wedding. The room and the hotel were a bit dated but very clean and the bed was extra comfy. The breakfast was good and the staff very friendly and helpful. There is no elevator but you can get a room that does not require an elevator and is not on the ground floor. Ask

 Report
Helpful?
Thank CardyDog
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your review and kind remarks, especially to the staff. They are appreciated. We are a little confused about your comments on the elevator and ground floor rooms as we do not have rooms available on our ground floor, therefore, we do have two working elevators on our property for guests. Could we possibly be mistaken...

90 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (51)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Dining (5)
Viewed
Hotel & Grounds (9)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Room/Suite (3)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Wilkes-Barre hotels
2.5 km away
Hampton Inn & Suites Wilkes-Barre
5.6 km away
Holiday Inn Wilkes Barre East Mountain
5.6 km away
Microtel Inn & Suites by Wyndham Wilkes Barre
Show Prices
Show Prices
Show Prices
2.2 km away
Hilton Garden Inn Wilkes Barre
Hilton Garden Inn Wilkes Barre
#6 of 20 in Wilkes-Barre
619 reviews
2.3 km away
Courtyard Wilkes-Barre Scranton/Arena
3.5 km away
Fairfield Inn & Suites Wilkes-Barre Scranton
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN PLUS Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $120 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Best Western so you can book your BEST WESTERN PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Business Hotel in Wilkes-Barre
#2 Romantic Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor close to the main street, but still very quiet at night.”
 of 5 bubbles sunsetd, 26 Jan 2017 | Read review
“We stayed on 7th floor and very quiet.”
 of 5 bubbles lindamcgrath, 18 Jan 2017 | Read review
“no escalator but they do have rooms that do not need one and are on the second floor ask”
 of 5 bubbles CardyDog, 27 Nov 2016 | Read review
“Go for the great free breakfast they offer.”
 of 5 bubbles thomasrU3046SQ, 20 Oct 2016 | Read review
“Nice place, Not too pricy. Clean. A/C was great . I would for stay again even if I had to drive 15 miles to the in-law house.”
 of 5 bubbles thomasbA2217DU, 16 Sep 2016 | Read review
5 of 5