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BEST WESTERN PLUS Genetti Hotel & Conference Center

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BEST WESTERN PLUS Genetti Hotel & Conference Center
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633 Reviews from our TripAdvisor Community

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Showing 627: English reviews
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Reviewed 1 week ago

The restaurant was fantastic and the breakfast, the best we ever had in a hotel. The hotel is situated in a very beautiful part of town where there are many restaurants and cultural events. The whole staff were helpful and pleasant. We will definitely go back to that hotel when going down south and we might stay longer and explore...

Review collected in partnership with Best Western
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Helpful?
Thank michellelE9815CW
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Michelle, Thank you for a wonderful review of our property. We are so glad you enjoyed your stay and appreciate all of your details. We look forward to your next visit. Best regards, Gus Genetti

Middlebury, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017 via mobile

Genetti's Best Western is unique. It has the size, style and placement of the old fashioned big city hotel. Inside there is a warm atmosphere created by the fireplace burning in the lobby, sculptures and the entrance to a lavish looking bar and adjoining restaurant. The front desk is well staffed - most often by a very lovely woman who...

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Helpful?
Thank kathyincornwall
About Hotel's Favourite Review
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Kathy, Wow! Thank you for such an eloquent, wonderful review of the Best Western Genetti Hotel & Conference Center. We are so glad to hear you enjoy your stays with us and appreciate your compliments, especially to Shae at the front desk. I am also humbled by your kind words about me. Thank you again for staying with us...

Reviewed 1 week ago

We were in town for a funeral. We booked 7 rooms for our family. Everyone enjoyed the hotel and breakfast. Staff was helpful even prior to our stay. Location is great, everything is nearby within walking distance.

Review collected in partnership with Best Western
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Helpful?
Thank Q1130UHwaynec
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Our condolences once again for your loss. We're sorry you had to stay under the circumstances, but are glad you enjoyed your stay while you were here. Your compliments are much appreciated and have been passed along. Thank you, again. Best, Gus Genetti

Tamaqua, Pennsylvania
Reviewed 1 week ago

Very friendly and wonderful staff! Rooms are perfect for the price have not had an issue any of the times I stayed. While snowed in for a week during a snow storm, everyone there made me happy to be there! I would recommend this hotel to anyone!

Review collected in partnership with Best Western
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Helpful?
Thank Sf5512
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review the Best Western Plus Genetti Hotel & Conference Center and for all of your wonderful compliments, especially to the staff. We're sorry you ended up snowed in because of the storm, but are glad you enjoyed your stay while you were here and certainly appreciate your recommendation. Hope to see...

Washington DC, District of Columbia
Reviewed 1 week ago

This review is based on three separate visits, ranging from overnight to three day stays. My feeling is- this hotel can do better. It has a great location, directly behind the Kirby Performance Center and one block from the Public Square. There is no debating the location. That is a plus. Here's where they can do better: Some of the...

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Helpful?
1Thank SherpaBilly
Boston, Massachusetts
Reviewed 2 weeks ago

Hot perfectly cooked eggs, potatoes (well seasoned without salt), grits, bacon, sausage. Also had selections of french toast, fresh fruit medley, etc. Buffet style in a beautiful dining room. Friendly, respectful, responsive staff. Very clean bathroom with immaculate tub. Clean, well appointed room, very reasonable price. Would stay here again in a heartbeat!❤️

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Helpful?
Thank Kerry R
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Kerry, Thank you for your wonderful review and for all of your compliments, especially to our staff. We are so glad to hear you enjoyed your stay and appreciate all the details. Hope to see you again soon. Best, Gus Genetti

Deptford, NJ, United States
Reviewed 2 weeks ago

When I am in Wilkes Barre, Pennsylvania on business this is the only place I will stay. The hotel staff is very friendly and helpful. I have eaten in the restaurant numerous times and I always find the food to be excellent and plentiful. The Bartender does an excellent job in the Lounge. Your stay comes with a buffet breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank C6176WMjoec
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for your continued support and wonderful compliments on the Best Western Plus Genetti Hotel & Conference Center. We are so glad to hear you enjoy your stays with us and look forward to your next visit. Best, Gus Genetti

Reviewed 3 weeks ago

Excellent location for anyone doing business or seeing sites in downtown Wilkes-Barre. Convenient to Wilkes University, downtown Wilkes-Barre. Within walking distance to dining such as Pete's and Thai Thai and shopping at Boscov's.

Review collected in partnership with Best Western
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Helpful?
Thank M5933CQchrism
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review the Best Western Plus Genetti Hotel & Conference Center. We are glad you enjoyed your stay, especially the conveniences of our downtown location. Thanks again for staying with us. We hope you will come back to see us again soon. Best, Gus Genetti

New York City, New York
Reviewed 3 weeks ago

Quick trip to PA. Got a great deal on room price. Service was outstanding. Semone at the front desk was friendly and knowledgeable. Breakfast was very good. Staff during breakfast was all smiles. Rooms were clean and well kept.

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Helpful?
Thank rodubs
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for such a wonderful review of our property. We really appreciate your compliments to our staff, especially Simone. We are so glad you enjoyed your stay and hope you will come back to see us again soon. Sincerely, Gus Genetti

Bronx, New York
Reviewed 4 weeks ago via mobile

The breakfast by far is the best! The beds are ultra comfortable !! The customer Services was great too!!! Took a hour drive out to 4 play moonshine which was an awesome random day trip! Highly recommend this place😊

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Helpful?
Thank Shary S
GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center, responded to this review

Shary, Thank you for all of your wonderful compliments and your recommendation. We are so glad to hear you enjoyed your stay with us and hope you will come back again soon. Best, Gus Genetti

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN PLUS Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $126 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Romantic Hotel in Wilkes-Barre
#2 Business Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Genetti Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get connected room if you have two rooms booked”
 of 5 bubbles camssmt, 20 Feb 2017 | Read review
“3rd floor close to the main street, but still very quiet at night.”
 of 5 bubbles sunsetd, 26 Jan 2017 | Read review
“We stayed on 7th floor and very quiet.”
 of 5 bubbles lindamcgrath, 18 Jan 2017 | Read review
“no escalator but they do have rooms that do not need one and are on the second floor ask”
 of 5 bubbles CardyDog, 27 Nov 2016 | Read review
“Go for the great free breakfast they offer.”
 of 5 bubbles thomasrU3046SQ, 20 Oct 2016 | Read review
5 of 5