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Hilton Garden Inn Wilkes Barre

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Hilton Garden Inn Wilkes Barre
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Wilkes Barre
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Showing 619: English reviews
New York City, New York
Reviewed 28 December 2016

I had a great experience at this hotel. The rooms were comfortable, clean and quite. The food at the restaurant was good. The staff was friendly and helpful. The hotel was very nice and I really enjoyed my stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I8549QBmariav
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello I8549QBmariav, Thanks for the Trip Advisor review. We were glad to hear you had a great experience and we offered you a clean comfortable stay. Also, glad to hear our staff was friendly and helpful. Thanks again.

dayton, United States
Reviewed 27 December 2016

staff is approachable and responsive. we had pre-visit special needs and the staff got it done! very good location for travelers: easy access and good well-lit parking. nice breakfast and full service restaurant for all needs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barry T
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Barry T, I was excited to read we exceeded your expectations at the hotel for your pre-arrival and the restaurant during your stay. We truly appreciate your patronage and look forward to seeing you when travels allow for to return to the area. Thanks

A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
1 helpful vote
Reviewed 24 December 2016 via mobile

It was fun, we checked in with a great customer service crew. The hotel decor was beautiful!!! They have rides to and from anywhere you want. The driver was pleasant!! Will share with friends and family!!

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Helpful?
Thank A TripAdvisor Member
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Thank you for the Trip Advisor review. We were excited to know you enjoyed your stay and the use of our complimentary shuttle Our 24 hour shuttle is one of the many benefits we offer. Thanks again.

San Francisco, California
Reviewed 24 December 2016 via mobile

Very nicely appointed hotel in Wilkes Barre. Very clean. Well-maintained. Indoor swimming pool. Sunny and bright breakfast area. Easy parking and can walk to many stores and restaurants. A little disappointed that was advised upon check-in that as a gold member I could get the premium Wi-Fi for free. Later found it on my bill. The manager rectified it, but...

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Helpful?
Thank Desigal7
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Desigal7, Our apologies for the confusion concerning the premium WiFi otherwise glad to hear your stay was "perfect". Yes, many guests love our great location with easy access to I-81 and local restaurants. Thanks again.

Northport, New York
Reviewed 21 December 2016 via mobile

Great place to stay when you are going to a concert. Centrally licated near venue, accomodating staff , room and amenities. Front desk staff were very helpful with food and transportation suggestions. They have a shuttle to and from Mohegan Sun but its so crowded and so much traffic, it might be faster to walk, which is what I did!...

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Helpful?
Thank Aimhigh43
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Aimhigh43, Thanks for the feedback. Yes, we have a great location for visiting attractions within the area. We are also glad to know how friendly and helpful our staff is. Our goal is to exceed every guests expectation every stay. Thanks again

Easton, Pennsylvania
Reviewed 16 December 2016

Very nice and clean hotel . Friendly service they do offer a free shuttle to the casino which is great ! The only downside is no free breakfast you have to pay . We stay here every year and like it very much

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelkA5266ZU
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello michaelkA5266ZU, Welcome back. We are always happy to hear positive feedback from our valued guests. Yes, one of the many benefits staying here is compimetnary 24 hour shuttle. See you on your next visit. Safe Travels!

Albany, ny, United States
Reviewed 15 December 2016

Perfect Accommodations! Friendly Staff and Excellent, Comfortable Clean Rooms! Love the shuttle service to the casino... Saved all the hassle of driving and parking the car! Thank you! Recommend to anyone visiting this area!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Susan W
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Susan W, WOW, we are honored by all the great comments. Our staff was so excited when we read your comments aloud during a recent team meeting. Additionally, thanks for the recommendation to anyone visitng our area.

Heuvelton
Reviewed 11 December 2016

Had a terrific stay for a concert right down the block. I was able to check in early with no issues. The room was clean and everything was as described. Although we did not use it, the hotel did provide a shuttle to and from the concert which is a great option.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank heatherbU7971BZ
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello heatherbU7971BZ, Thanks for staying with us while attending a local concert. Our location is ideal for any event at the Mohegan Sun Arena. Thanks again!

Aurora, United States
Reviewed 4 December 2016

Overall this hotel was nice. There is no free breakfast unless you pay for it which is a bummer if paying 120+ for a room, also the power shut off and no phone call was placed to ensure saftey of guest, luckly the lights from the walmart lit up my room. Not your typical Hilton experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank W6873UWmichaels
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello W6873UWmichaels, Our sincere apologies for the local power outage during your stay. Yes, your correct not your typical HGI experience. The safety of our guests and co-workers are top priorities to us and we have enacted additional safety protocols since the last occurrence. Thank you for your understanding.

Delray Beach, United States
Reviewed 3 December 2016

We drive up and down the east coast about five times a year. We always make a point of staying at a Hilton Garden Inn, where we know we can have a great dinner without leaving the hotel. The staff is wonderful and the rooms are quite lovely. Recommend the chain highly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Margaret A
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Margaret A, Thanks for making us your stop for your early travels. We always enjoy welcoming back our frequent travelers. You mentioned our rooms are, "quite lovely". Just wait ot you see your upcoming room improvements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 

Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $133 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Wilkes Barre staff and other travellers.
5 questions
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st. clair
over a year ago
York, Pennsylvania
Allendale
over a year ago

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Questions? Get answers from Hilton Garden Inn Wilkes Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the ground floor but this motel was unable to fill our request.”
 of 5 bubbles tourtime2015, 13 Oct 2016 | Read review
“im looking for that tip.”
 of 5 bubbles lmc5765, 28 Aug 2016 | Read review
“Any room is fine, as it's off the hwy and quiet.”
 of 5 bubbles stamps, 20 Aug 2016 | Read review
“The hotel is located in the parking lot of a shopping center so the view from the rooms is not a reason to stay there.”
 of 5 bubbles GDZPA, 13 Aug 2016 | Read review
“Always prefer higher floors if a handicap room is available ask, its huge”
 of 5 bubbles JunieBee, 19 May 2016 | Read review
5 of 5