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Fairfield Inn & Suites Wilkes-Barre Scranton

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Fairfield Inn & Suites Wilkes-Barre Scranton
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374 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Philadelphia, Pennsylvania
Reviewed 1 week ago

I took few days off from work just to be with the family, decide to Stay here since we been at this town or place before... Love the hotel and also its only 20 minutes away from the Coal Mine in Scranton Pa. I forgot the Front Desk Agent name, She was very accommodating, friendly and professional.

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Helpful?
Thank jjpr1989
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for the fantastic review! We appreciate your comments about the hotel and hope to see you again soon!

Lancaster, Pennsylvania
Reviewed 2 weeks ago

So there was nothing incredibly major wrong with the hotel, but if I didn't know what it was, I never would have guessed it would be part of the Marriott family. The shelf in the closet was dirty and dingy, the towel hook on the bathroom door would fall off with any contact, you couldn't move the shower head because...

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Helpful?
Thank davidm1218
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I have to say I am very shocked with your response and would like to speak with you directly. Please when you have a moment contact me directly so we can speak more about your stay. Thank You, Erik Tallada General Manager 570-208-4455

South Carolina
Reviewed 2 weeks ago

I stay at the Fairfield Inn every time I travel for business. It's so nice to walk into a hotel and the front desk manager, Yarelis, knows you by name. So helpful, so friendly and accommodating. This hotel is close to restaurants, shopping, the casino, and sporting events and I always feel safe. The hotel is always clean, the staff...

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Helpful?
Thank KPKHHI
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! Glad you always have a great time while you are here and we always look forward to hosting you!

York, Pennsylvania
Reviewed 2 weeks ago

Needed a clean, quiet, comfortable base to conduct business in the area. This property fits the bill. The staff is polite and friendly. The property is orderly and well kept. I will stay whenever I am in the area.

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Helpful?
Thank Marino1759
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! Great to hear that you gave our property a try and enjoyed your stay! We look forward to seeing you again soon!

Princeton, New Jersey
Reviewed 4 weeks ago

We drove 2 1/2 hours from Jersey to drop my son off at school (Kings). We weren't sure if we were going to stay or not but after an early lunch and we got sluggish and decided to stay. The staff was great.

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Helpful?
Thank chalen30
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! We are so glad you decided to stay with us and it seems you enjoyed your stay. The next time you visit your son at school we will look forward to seeing you again!

Reviewed 21 March 2017 via mobile

Our experience here was great. The room was very clean and spacious, and checking in was quick and efficient. The folks at the desk were very friendly and helpful. The best part was the breakfast server. I didn't catch her name, but she was extremely friendly, I heard her greeting everyone down there, and she even stopped by our table...

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Helpful?
Thank tyler f
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! We are glad to hear that you had a great stay. We really do hope we get to see you again soon!

A TripAdvisor Member
Pembroke, Ontario
Level Contributor
5 reviews
3 helpful votes
Reviewed 8 January 2017 via mobile

This place was amazing. We had a king bed and it was one of the most wonderful sleeps we have had. We also enjoyed the hotels hot tub and the breakfast. Both were great. Definitely worth the price in the off season.

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Helpful?
Thank A TripAdvisor Member
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We appreciate your great review and we are happy that your enjoyed your stay! Look forward to your next visit.

Southern New England
Reviewed 5 January 2017 via mobile

This place was only about 5 minutes from the casino, and about 5 mins from the arena as well. The staff here were all very friendly, the breakfast was an average spread for hotels of this type. The room was clean. My only complaint was that the pillows were horrible, so we didn't sleep very well. Aside from that, the...

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Helpful?
Thank djjr
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I am glad you enjoyed your stay. We are currently working on upgrading the pillows and are still in the process. We should be finished soon. The next time you visit us you will see a big difference!

Bangor, Maine
Reviewed 5 January 2017

Close to restaurants and highway. Easy access to both walked to dinner at TGIFridays 10%discount with room key, good breakfast, attentive attendant, pleasant staff, very quiet room comfortable bed would return

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Helpful?
Thank Sally W
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. Seems like everything went well during your stay and that is great to hear. Look forward to your return soon.

Concord, New Hampshire
Reviewed 30 December 2016

We were in town to see an old friend and needed a place to stay the night, this is the first place we saw. Beautiful lobby, spacious, nice touch with the fireplace. Front desk was very friendly and helpful. We ended up renting the suite vs 2 beds as our older son was with us and the extra space and...

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Helpful?
Thank SCAbbott
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We appreciate your kind words about the property and we are truly glad you enjoyed your stay!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 

Additional Information about Fairfield Inn & Suites Wilkes-Barre Scranton

Address: 884 Kidder St, Wilkes-Barre, PA 18702-6913
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $165 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre Scranton 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn And Suites Wilkes-Barre/Scranton
Hotel Style:
#1 Business Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Wilkes-Barre Scranton staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Fairfield Inn & Suites Wilkes-Barre Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites often more space”
sallyw123, 4 Jan 2017 | Read review
“the suites have some privacy and extra room along with 2 tv's.”
SCAbbott, 29 Dec 2016 | Read review
“ask the desk clerk for their opnion”
englishjohncanada, 18 Oct 2016 | Read review
“Best views on west side”
rngrkn14, 11 Oct 2016 | Read review
“ask for mountain view”
Nanaiscool, 18 Sep 2016 | Read review
5 of 5