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Embassy Suites by Hilton Philadelphia-Valley Forge

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#1 of 5 Hotels in Wayne
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Embassy Suites by Hilton Philadelphia-Valley Forge
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784 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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Paintsville, Kentucky
Reviewed yesterday NEW

Attention to service issues was less than satisfactory. Several attempts to follow up fell short of expectations and issue never resolved. TV remote didn't work and it took 2 days to address, which never worked.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Todd A
Somerset, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

Suites were very nice, the beds were comfy, rooms were large. Two tv's, sofa, chair and desk, microwave and refrigerator and coffee Maker and sink in the kitchen area. Nice bathroom. Large bar off the lobby. Food was good and available late. Breakfast was all the usual stuff and plenty of it but exceptional was the omelet station where the...

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Helpful?
1Thank proofforu
About Hotel's Favourite Review
katerinaharalambou, Manager at Embassy Suites by Hilton Philadelphia-Valley Forge, responded to this review

We want to express our gratitude for taking the time to share your experience at our property, we truly value your feedback. We strive to deliver great service and we are delighted to receive similar rewarding words and share it with our devoted associates. It was a pleasure serving you and we look forward to welcome you again soon.

Lancaster, United States
Reviewed 5 days ago NEW

This is very convenient to our corporate headquarters and I've stayed here half a dozen times, but I'm done. The room smelled like an ash tray, the handle for the shower about fell off in my hands, and the toilet wouldn't flush. I'm Hilton Diamond, but will be staying at a Marriott Property for these visits from now on.

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Helpful?
1Thank Jim C
katerinaharalambou, Manager at Embassy Suites by Hilton Philadelphia-Valley Forge, responded to this review

Thank you for taking the time to write a review about your recent stay at the Embassy Suites. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our property. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Philly, United States
Reviewed 1 week ago

Incompetent Front Desk People, Told Manager of issues at the hotel and he appeared incompetent. (Craig) Left messages with manager/owner and never received a call back. Owner to busy counting his money to take care of customer complaints, Food was lousy and hotel hot tub was cold and bathroom toilet paper holder had a sharp rusty exposed edge and could...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank williamhY9453GD
Management response:

Guest was contacted

Sarasota, Florida
Reviewed 1 week ago

This is the second Hilton property I have stayed in this year and they were exactly the same. The rooms are tired, dark and dated. On the flip side, the staff goes up and beyond to make up for this. The breakfast was delightful every morning, housekeeping was top notch and the front desk people did not let you pass...

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Helpful?
1Thank Gretchen M
Sacramento, California
Reviewed 1 week ago

Ithe was great they all made me feel really good and comfortable. Breakfast was great. I did not use a thing else. My room was always clean and ready for me to fall into bed when I get back. Once again thank you

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank debraa37
katerinaharalambou, Manager at Embassy Suites by Hilton Philadelphia-Valley Forge, responded to this review

Thank you so much for your feedback. We really appreciate you taking the time to tell others about the Embassy Suites in Valley Forge. We are happy you had a chance to enjoy our complimentary cooked-to-order breakfast. Thanks again for your comments

Chippewa Falls
Reviewed 1 week ago

Breakfast included in room was very good. Pretty close to a full breakfast. Plenty of room and laid out well so we could get in and out every morning. Plenty of room to visit with others. We were there with a large group of college age hockey players and were able to find room for everyone in the common areas....

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Helpful?
Thank Donald L
Wyalusing, Pennsylvania
Reviewed 2 weeks ago

This Embassy Suites is conveniently located near Valley Forge, the King of Prussia Mall and a short drive to Philadelphia. The rate was reasonable and the room was very comfortable. The breakfast was excellent providing many choices. Will stay at this Embassy Suites again upon my return.

Review collected in partnership with Embassy Suites Hotels
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Thank Razpiazu
California
Reviewed 2 weeks ago via mobile

Spent two nights here with my wife for business-great hotel with exceptional customer service-every time we entered or exited we were greeted-had a small issue with the room and it was handled quickly and effectively. We were on a health kick, so we didn't partake from the restaurant or mangers reception, but they appeared great!!

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Helpful?
Thank LarsonsontheGO
Clay, United States
Reviewed 2 weeks ago

I love the layout and felt very safe. The breakfast is the best I've ever had. Our room was comfortable, but the bed was a little soft. The hot tub was only warm, but didn't effect my stay satisfaction I was grateful for the evening reception where I enjoyed a pleasant glass of Merlot or two

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank U2037RFlindas

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Philadelphia-Valley Forge

Address: 888 Chesterbrook Blvd, Wayne, PA 19087 (Formerly Valley Forge Suites)
Region: United States > Pennsylvania > Wayne
Price Range: $149 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia-Valley Forge 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia - Valley Forge Hotel Wayne
Embassy Suites Wayne
Wayne Embassy Suites
Valley Forge Suites
Hotel Style:
#1 Green Hotel in Wayne
#2 Business Hotel in Wayne
#3 Family Hotel in Wayne
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia-Valley Forge staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Philadelphia-Valley Forge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere.”
jimcR9789FK, 19 Apr 2017 | Read review
“All very dark and dated.”
142gretchenm, 15 Apr 2017 | Read review
“Ask to be away from highway.”
781greyc, 29 Mar 2017 | Read review
“Ask for a room that does not face the highway”
grump51, 27 Jan 2017 | Read review
“Any room I believe would be good staff takes care of place well!!”
shark13dm, 2 Jan 2017 | Read review
5 of 5