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All reviewsfull kitchenroom cleanlinesssmall dogfront deskrelaxing stayoff the highwayshort driveprice was reasonableclean hotelrefrigerator and microwaverooms are largecontinental breakfastbed was comfortableoutlet mallgreat place to stayreclinercupboard
I stayed at this hotel for a week. The front desk staff was friendly and helpful. The room was not great, updates needed. The sheets had a lot of terrible yellow and brown stains every day. The bedding was being changed daily but always some...More
1 Thank Cally A
Response from IHGService, Guest Relations Manager at Candlewood Suites Washington NorthResponded 5 weeks ago
Hi Cally A,
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property.
I am sorry that your stay was not as relaxing as it should have been because of the unexpected disturbance from some of...More
Clean hotel with a full kitchen in the room. Very reasonable in price. Close to the outlets and lots of great restaurants. Right off I 79. This is our second stay and we will stay again if we are in the area.
This candlewood was a bit worn and in need of updating. The room cleanliness was good but not excellent. The staff was not especially friendly, a little stiff perhaps but not rude. One staff person gave me change for a $10 when I bought a...More
1 Thank servins
Response from IHGService, Guest Relations Manager at Candlewood Suites Washington NorthResponded 6 April 2018
I appreciate that you stayed with us and provided feedback. I am truly sorry to see that you were less than impressed with this stay due to the outdated condition of the room you were provided and sub-par service received from our hotel...More
Room was large, clean and bed was comfty. My favorite thing was the smell of laundry when you walk in the lobby door!
No continental breakfast, but the "cupboard" was a nice touch. Hotel could invest in a better coffee station. A commercial Kuerig would...More
The facility provides reasonably priced rooms for extended stays. It is old & needs a good refresh. Clean & tidy but showing signs of wear.
Conveniently located near the interstate for short commute to temporary work location. Close to racetrack, casino & outlet mall. Several...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Washington NorthResponded 27 October 2017
Thank you for your stay and for taking the time to share your experience with us. We are happy to hear that you that you appreciated our location. We value your comments about the condition of the room and shared these with the...More