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Kalahari Resort Pocono Mountains

1,638 reviews
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Traveller (1316)
Room & Suite (141)
Pool & Beach (136)
Overview
  • Excellent45%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“ivory coast”(121 reviews)
“all ages”(167 reviews)
“lazy river”(137 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (1,638)Write a Review
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All reviewsivory coastall ageslazy riverconvention centerindoor waterparkwater park isdouble cutafrican queen suiteswim up bargreat karoocafe miragegreat wolfarcade areaafrican themejava manjarocookie decoratingbreakfast buffet
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1 - 5 of 1,627 reviews
Reviewed 2 days ago

I'd like to first state that I have been to all three indoor waterparks in the Poconos region, Aquatopia, Great Wolf and Kalahari. I've been to each one twice and I can firmly say Kalahari is the best out of the bunch. The food is...More

3  Thank JTD724
Reviewed 3 days ago

The facility itself is very nice but their food is simply awful. The breakfast pastries were hard, sandwiches, wraps were stale with no flavor & the service in our cabana was terrible. We ordered chicken tenders which were cold, fries, were soggy, & pizza was...More

Thank Bauer K
Response from Kassie R, Social Media Coordinator at Kalahari Resort Pocono MountainsResponded 2 days ago

Hi Bauer K, I'm sorry to hear your dining experiences while staying with us were disappointing. Your account of our food is honestly a bit surprising, as most of our guests do express this as an area they greatly enjoy. While some of our quick...More

Reviewed 4 days ago via mobile

This was our first time here and we probably will not be returning. We paid a lot of money for the holiday weekend and expect to get what we paid for. Check in was very chaotic. I approached the customer service rep to check in...More

2  Thank LDBand
Response from Kassie R, Social Media Coordinator at Kalahari Resort Pocono MountainsResponded 2 days ago

LDBand, I'm sorry to hear you're considering not returning for another stay with us! I can understand your frustrations with check-in and do apologize for the interaction with our front desk staff. I will be sure that encounter is followed up on for coaching opportunities....More

Reviewed 4 days ago

This was our second time back and this place has gone down hill with service, cleanliness, but most of all, the security of the premise is totally lacking. The check-in procedure is a total mess, not safe and not to mention a huge concern with...More

2  Thank 323hl2017
Response from Kassie R, Social Media Coordinator at Kalahari Resort Pocono MountainsResponded 2 days ago

Hi 323hl2017, The safety and security of our guests is our top concern. We take claims of not meeting fire code safety extremely seriously. We work with the local fire marshal to be sure we're constantly meeting fire code standards, including during our check-in times....More

Reviewed 4 days ago via mobile

Hello??? IVE TRIED CONTACTING YOU 10+ TIMES AND NO ONE EVER CALLS BACK OR PICKS UP THE PHONE. HOW IS THIS A FUNCTIONING BUSINESS? This happened last year ALSO. The website is not letting me purchase tickets and no one has answered literally any of...More

Thank emshabem
Response from Kassie R, Social Media Coordinator at Kalahari Resort Pocono MountainsResponded 2 days ago

Hi emshabem, I'm sorry to hear you've had trouble getting ahold of us and can assure you this doesn't sound quite right. I'd like to put you in touch with our team. Can you please email me at PAConnect@kalahariresorts.com? For the future, we just started...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1316)
Room & Suite (141)
Pool & Beach (136)
Dining (37)
Family and Play Areas (55)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Vee4Violet
16 February 2018|
AnswerShow all 3 answers
Response from Lori M | Reviewed this property |
Request a room with a balcony when you make your reservations.
0
Votes
Vee4Violet
13 February 2018|
AnswerShow all 8 answers
Response from jstarrick27 | Reviewed this property |
no balconies
0
Votes
klmal
12 February 2018|
AnswerShow all 6 answers
Response from Open-minded_Hotelier | Reviewed this property |
They might have that policy inside the water park, but please be advised that you can do what you please inside your hotel room. Many people bring food inside their rooms, the question is are they lazy to go get it from the... More
1
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Room Tips
"If you are debating which one of the 3 parks to go to, KALAHARI hands down!!!"
Read review
"Don't get a room on the first floor. Lots of people walk by all the time"
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"close to the main elevator if you have a baby! it's an endless hallway!"
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"Try to avoid calling in if you can. Their phone number is 1877-525-2427 not 1877kalahari."
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