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See all 6 hotels in Plymouth Meeting

Extended Stay America - Philadelphia - Plymouth Meeting

122 reviews
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Traveller (10)
Room & Suite (10)
Dining (1)
Overview
  • Excellent26%
  • Very good14%
  • Average10%
  • Poor14%
  • Terrible36%
Travellers talk about
“service dog”(3 reviews)
“full kitchen”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Philadelphia - Plymouth Meeting
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Reviews (122)Write a Review
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All reviewsservice dogacross the streetfull kitchendesk personthe general managerstayed here for nightsgreat place to staynice stayroom was spaciousfree breakfastesatiffanydesksbrittanyratesmallturnpike
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1 - 5 of 119 reviews
Reviewed 24 October 2017

The original hotel room I was assigned deplorable. The bed had marijuana particles on it, there was also strands of hair on the sheets. There was food still in the sink and there was trash on the floor. It was not clean at all!!More

Review collected in partnership with Extended Stay
Thank fatimahsierras
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 28 October 2017

Thank you for being our guest and for taking time to leave feedback. We apologize for the cleanliness issues you experienced in your room. Our management team has been made aware of your concerns, and we will certainly be addressing this with our entire cleaning...More

Hotel's Favourite
Reviewed 2 July 2017

great and friendly staff, big rooms, full kitchen, clean rooms... it feels like being home!! the front desk manager was very helpful and friendly and knew us by name, there was water and some snacks waiting in the perfectly clean room, tv and kitchen were...More

Thank happyhome11223
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 3 July 2017

Thank you for your feedback and staying at Extended Stay America - Philadelphia - Plymouth Meeting. It's so nice to know you enjoyed the service provided by our associates and that your room along with the kitchen made a homely environment for you. Please come...More

Reviewed 13 October 2017

I made a reservation for one and specified on the reservation that I was traveling with a dog. When I checked in I said that I had a dog. I asked for a room on the first floor and was told that none were available....More

Thank litraveler2015
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 14 October 2017

We are sorry for the difficulties experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the scenario you described...More

Reviewed 10 October 2017

I am still in shock, disgusted and frustrated regarding my experience at this hotel. I checked in at approximately 4pm, dropped my bags off in the room and left. Upon my return at approximately 11 30pm and preparing to go to sleep, I looked at...More

1  Thank blessedtravelingmom
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 15 October 2017

We were disappointed to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we...More

Reviewed 7 October 2017

The hotel was great honestly, but it was the manager who made the stay the best. Super great service! She made sure my check in check out was easy, she made sure that the packages my work mailed made it to me, even calling me...More

Review collected in partnership with Extended Stay
Thank Scott H
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 8 October 2017

Scott, thank you for choosing Extended Stay America for your stay. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you...More

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Traveller (10)
Room & Suite (10)
Dining (1)
Hotel & Grounds (9)
Bathroom (2)
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 82 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 82 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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