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Omni William Penn Hotel

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3,715 Reviews from our TripAdvisor Community

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Showing 3,665: English reviews
Pittsburgh, Pennsylvania
Reviewed 22 February 2016 via mobile

Wonderful room but very warm in room and air not working. Only stayed one night so didn't mention to staff. We have stayed here many times in past. Love it but this time it was such a bummer. I do love the lobby and Starbucks right in hotel. Need to get keurigs in the rooms

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Helpful?
Thank Stan L
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Stan. First, thank you for your loyalty and patronage over the years. Enjoying cocktails or Afternoon Tea in the lobby is a special treat! We apologize for the uncomfortable room temperature, and regret you were disappointed. Stan, we hope your next visit is sooner than later. Thank you for staying with us.

Pittsburgh, United States
Reviewed 21 February 2016

Magnificent hotel! Beautifully decorated. Our room was great (although the bed was too firm for our taste). The service and food at the Terrace Room was simply nothing short of amazing! We were celebrating my 40th birthday and our stay at this hotel was excellent!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Karl Magnus B
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Karl, Happy Birthday! Thank you for choosing to celebrate your Birthday with us....we love special occasions. Karl, we hope to see you for your 41st Birthday, but sooner than that is OK with us! Have a great year!

Alliance, Ohio
Reviewed 21 February 2016 via mobile

Stayed at Omni William Penn Hotel overnight. Room was very spacious and beautiful. Old style in looks with very well incorporated modern touches. Pull down reading lamps on headboard. More electric plugs than any hotel I've ever been in. Had slight mix-up with reservations. Needed ADA room and was put in regular room. Called front desk. They not only changed...

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Helpful?
Thank fod360
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for the wonderful review! We apologize for the mixup with your specific room type but are so pleased the error was corrected immediately and to your complete satisfaction. We loved having you with us and hope you will choose the Omni William Penn when you next visit Pittsburgh!

Morgantown, United States
Reviewed 19 February 2016

Myself and 4 of my friends stayed in two rooms at the Omni. Rooms were a great size and comfortable. Stayed for a conference and the food was really hit or miss. Breakfast was awful but Lunch was decent.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Leann R
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Leann, thanks for your feedback. We appreciate your comments regarding food quality during your recent conference and will share them with our culinary team. We hope you enjoyed your stay and will choose the Omni William Penn again when you next visit Pittsburgh.

New York, United States
Reviewed 18 February 2016

Wonderful service at all hours. Beautiful and classy decor that truly takes your breath away. Great and ideal location. Couldn't be better. I felt like a king. Exceeded my already high expectations. This hotel was the foundation of my fantastic stay in Pittsburgh.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Johnjames T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Johnjames....fantastic comments, thank you! We love hearing that we exceeded our guests' expectations. Our staff is simply the BEST with a strong commitment to excellence. Don't wait too long to return, ok?!

Reviewed 18 February 2016

I have lived in the Pittsburgh area all of my life and have gone past the Omni William Penn Hotel many times. My husband and I decided to attend a concert in town and to stay overnight at the William Penn. Even though it is 100 years old this year, elegance still abounds in the décor, accommodations, and courteous service...

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Helpful?
Thank William N
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you so much for your comments! We're so pleased you opted to stay with us and make your concert night out a get-away. We hope you'll come back again and perhaps combine a Pirates baseball game with an overnight stay and visit to the Speakeasy! Great having you with us!

Highland, United States
Reviewed 18 February 2016

The hotel was very clean. The rooms and bathrooms were in excellent condition. The beds are comfortable with very good sleep. staff were courteous. Had an excellent experience. I definitely recommend for stay.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Amodh N
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Amodh, we loved your response, and can't wait to share witho ur housekeeping staff! We are so proud of our their commitment to excellence! Amodh, thank you for staying with us. Hope to see you again soon!

Allison Park, Pennsylvania
Reviewed 18 February 2016 via mobile

I was so excited to stay here! Seriously thought it was a dream come true. Room wasn't that great, and room service for a few cans of soda was outrageous and the vending machine on my floor conveniently didn't work. I wouldn't waste the money to stay here again, didn't get what I paid for.

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Helpful?
Thank melly0o0o
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Melly, we appreciate your feedback. We are disappointed your experience fell short of your expectations. We hope there will be another opportunity in the future for us to welcome you back.

Monroeville, Pennsylvania
Reviewed 18 February 2016

Visited the Omni William Penn with wife for a getaway weekend in town. It was our first visit and we were very impressed. Our two night stay exceeded my expectations and we are looking forward to our next opportunity to stay here. The check in process was efficient and friendly. Our room was very nice, nicely maintained and comfortable in...

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Helpful?
Thank Paul R
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Paul, and thanks for choosing the Omni William Penn for your getaway weekend! Sounds like you had a great stay and we hope you'll start making plans to return soon. There's lots to do in Pittsburgh, and our location makes a great "home base"! Paul, thanks for staying with us, and we hope to see you soon.

Reviewed 18 February 2016

We booked the Premier room because we wanted a larger bathroom and a bigger bedroom. It did not disappoint. The layout was perfect, the mattress and the pillows were great and there was sufficient lighting in the room. The only negative is that there are not enough outlets to plug in all your electronics; we had to hunt for outlets....

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Helpful?
Thank BR627
WmPenn, Manager at Omni William Penn Hotel, responded to this review

BR627....thanks! We appreciate your kind words and hope you'll plan a return visit soon! We're a great location, walking distance to Consol Energy Center for hockey and concerts, Heinz Field and PNC Park as well! Thank you for choosing the Omni William Penn!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: $192 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
55 questions
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Parkersburg, West Virginia
22 days ago
Mountain Top, Pennsylvania
over a year ago

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Questions? Get answers from Omni William Penn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the for, better the view!”
 of 5 bubbles miket591, 26 Mar 2017 | Read review
“Request a room away from the elevators”
 of 5 bubbles BMBG, 26 Mar 2017 | Read review
“Definitely go with a suite.”
 of 5 bubbles KaylaD428, 23 Mar 2017 | Read review
“Rooms don't have much of a view, you are surrounded buildings. Not much of a park view, would not pay extra for it.”
 of 5 bubbles Tresa16, 23 Mar 2017 | Read review
“16th floor had great views”
 of 5 bubbles 307courtneyc, 22 Mar 2017 | Read review
5 of 5