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Omni William Penn Hotel

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3,665 Reviews from our TripAdvisor Community

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Showing 3,616: English reviews
Reviewed 8 March 2016 via mobile

Bellhop / Valet service efficient and helpful Checkin easy for business travel Well appointed lobby, bar and common areas Room was very warm temp and slightly musty odor ... Basic accommodations Clean and comfortable bed Smaller sized bathroom with clean linens Well taken care of Carpeting in good order The fan in room is adjustable for those that like continuous...

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Helpful?
Thank Mother T
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Mother T, thank you for sharing your recent experience at the Omni William Penn. We hope your next visit is already in the planning stages!

Reviewed 7 March 2016

I stayed at the Omni William Penn in Pittsburgh for a weekend "solocation" after being in the area for business. I love the Omni chain and try to stay at them whenever possible. This property is beautiful. The lobby is so grand. I used valet which was excellent. I arrived in rush hour and I did not want to try...

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Thank melissasA3993HE
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Melissa, thank you so much for the great comments! We can't wait for you to bring your spouse and relax and enjoy a romantic getaway. Definitely make plans for Afternoon Tea! Melissa, thank you for staying with us and we hope to see you soon.

Buffalo NY, United States
Reviewed 7 March 2016

We took advantage of the Romance package offered at this hotel and the experience was wonderful. From arrival to departure the staff made us feel welcome and at home. The hotel itself was so enjoyable all of our time was spent there. The classic atmosphere, excellent food and pleasant staff gave us no reason to leave for other activities.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Michael C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Michael, great reveiw...thank you! Can't wait to share your comments with our staff. We have the best team of associates in the city ~ they genuinely want our guests to have a great experience and return again and again! Thank you, Michael, for choosing the Omni William Penn. We look forward to your next visit!

Pittsburg, United States
Reviewed 7 March 2016

Beds were uncomfortable. Front desk people did not seem to care for their job. Advertisement in the hotel for things in the building such as fitness room and pool were not displayed anywhere. I had no idea there was even a pool until I took this survey. In the room there was no guide to things in the hotel at...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Whitney S
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Whitney, thank you for your feedback. We apologize that the guest directory was misplaced in or missing from your room. Although we do not have a pool, our Fitness Center can provide a great work out for our guests. Your comments are taken to heart and we will address the shortfalls. Whitney, thank you for staying with us. We hope...

Wooster, Ohio
Reviewed 7 March 2016

Great room with a very small bathroom and closet. Since I was by myself, I didn't mind the bathroom size, less walking! If my stay was longer, the closet would have been an issue. LOL. Everything was updated and rooms were clean. The bed was very comfortable. The lobby and rooms are traditional. The lobby is very formal.

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Helpful?
Thank michaelhR8615NS
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Michael, thanks for your comments. We are so pleased you enjoyed your stay and had a comfortable and restful night's rest. Hope you'll plan to return when you next visit Pittburgh. Thank you for staying with us, Michael.

Philadelphia, United States
Reviewed 7 March 2016

Wonderful place to stay, centrally located in the downtown area. Only complaint is that it is not a very accessible hotel. I traveled with a friend who has disability and it was a challenge for her to navigate the hotel with so many stairs between hotel areas. Beautiful, old, extremely well maintained, charming hotel. Rooms are very large and spacious....

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Angela G
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Angela. Thank you for your feedback. Our staff is always available to assist all guests to ensure they can access all areas of the hotel. We appreciate your kind words and are pleased you enjoyed your stay. We hope to see you again, Angela, when you next visit Pittsburgh.

Johnstown, PA
Reviewed 4 March 2016

My wife and I have stayed here at the Omni William Penn many times over the years, living nearby in western PA. It is a good location if you want to take in a show in one of the many downtown Pittsburgh venues (Benedum Center, Heinz Hall, Byham Theatre, etc.). All are easily walkable from the William Penn. There is...

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Thank HiddenGem2010
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for the terrific review! At our peak, we had 1,600 guest rooms and today we have 600. We have been proud to wear the moniker of Pittsburgh's Grand Dame and will celebrate our 100th Birthday on March 9th. We value your patraonge and thank you for your loyalty over the years. We hope to see you again soon!

Northern Virginia, Virginia
Reviewed 1 March 2016

You can't help loving the lobby and public spaces at this hotel. Once into the room though you are in a generic hotel room. The people however are pleasant and supportive. Still trying to figure out how to get my luggage through the revolving door and up the steps when it is just a carry on

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Thank Fhloston
Seattle
Reviewed 29 February 2016

I just returned from a meeting at the Omni William Penn and I give it two thumbs up. Beautiful heritage property, comfortable rooms, super accommodating meeting staff (and as a facilitator, I tend to drive them a bit crazy!), good food and VERY WARM and caring staff. I would return both for work and vacation.

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Thank choconancy
Erie, Pennsylvania
Reviewed 29 February 2016

We stayed there for one night as we were going to a function at the convention center. The location was great and the staff very professional. It was such a magnificent and beautiful place. Our room was very upscale with lots of nice features.

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Thank sparbok

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: $191 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors better view!”
 of 5 bubbles MadameMonet, 14 Feb 2017 | Read review
“Ask for a city view room if possible.”
 of 5 bubbles michellehG2323VL, 25 Jan 2017 | Read review
“great location”
 of 5 bubbles victoriapM7023PL, 17 Jan 2017 | Read review
“Some rooms are much bigger than others.”
 of 5 bubbles 601annelysec, 31 Dec 2016 | Read review
“Valet parking is available and more convenient than the lot across the street, which is much less expensive, but a bit tight of a garage.”
 of 5 bubbles stogamom, 27 Dec 2016 | Read review
5 of 5