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Was here for a company conference, I would have left sooner on any privat travel.
Hotel urgently needs renovation, all quite worn out.
Staff incredibly incompetent, took 10 min at breakfast to get some tea, took 50 min !!! to get room door opened after...More
Had a great experience. Most of the employees were professional, prompt, and took pride in their job. The valet team was like a NASCAR pit crew and managed to valet guests with ease. The room was very clean and the bed was very comfortable. Great...More
3 Thank jamie m
Response from WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh DowntownResponded 28 November 2017
Dear Jamie, We are delighted to hear you enjoyed your recent birthday celebration with us. It is especially great to receive your 5-rating! We look forward to your next celebration and the opportunity to welcome you back.
A start with renovating the very dated rooms would be money well spent by Wyndham.
Entering this hotel I got the the impression that I was in the late 1970's, early 80's convention center. I realize that little can be done with the original, 'bones'...More
Nice property , clean rooms, but the restaurant has no desirable appeal. Room service while on the phone no one answers as i was told they are not properly staffed to accommodate. close to all downtown restaurants at the fabulous market square.
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The location of this hotel is wonderful. Great view of the river and walking distance to restaurants and shopping. BUT, the hotel is very run down and not clean. (See pictures from our room.) I wouldn’t be happy with this at any price but it...More
1 Thank TammyRNelson
Response from WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh DowntownResponded 2 days ago
Dear Tammy, We appreciate that you chose to stay with us recently, and truly regret that your experience left you with such an impression. We value your feedback and will take it to heart, starting with revisiting our service standards with all our team. Thank...More
the hotel is directly off the interstate as you enter downtown Pittsburgh. There are many restaurants within walking distance, however it just depends upon where you are wishing to go. u can google map to see distance... More
the hotel is directly off the interstate as you enter downtown Pittsburgh. There are many restaurants within walking distance, however it just depends upon where you are wishing to go. u can google map to see distance, or just uber to your destination