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Crowne Plaza Pittsburgh West-Green Tree

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Crowne Plaza Pittsburgh West-Green Tree
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231 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Start your review of Crowne Plaza Pittsburgh West-Green Tree
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Reviewed 4 days ago NEW

Have stayed at this hotel often to my travels in this area, For some reason, perhaps because of an overworked plumbing system, it is "hit or miss" between 7:00am and 8:00am whether you will have hot water for a shower. I could see a one time occurrence, or it happening in a specific area of the hotel, but after many...

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Helpful?
Thank James S
Vancouver Island, Canada
Reviewed 2 weeks ago

Very nice ...clean Hotel. Staff friendly and helpful. Lobby bar stayed open late for all that got back late from the game. Hotel, actually drove us to the game and picked us up after doesn't get much better than that.

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Helpful?
Thank Alice C
Management response:

Thank you so much for taking the time to post a review for our hotel. We are so pleased you enjoyed your stay and hope you keep us in mind for any future visits to the area. Kindest regards, Sandi R.

Gladwin, United States
Reviewed 2 weeks ago via mobile

Mike was a great shuttle driver. He took me down to the penguins game and took me along the over look. He is a great historian and it was great to talk to him on the trip. On the way back from the game he stopped at some great locations for pictures. His professional manner and great customer service made...

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Helpful?
Thank Gregory S
Management response:

Thank you so much for the awesome review! We are glad you enjoyed your stay. We absolutely agree with you that Mike is a great part of our team-your comments have been shared with him and the rest of the staff. Kindest regards, Sandi R.

Reviewed 3 weeks ago

I approached him for some assistance and Mr. Kevin Did all of his effort to assit me. I really want to say good words and compliment Mr. Kevin's wilingness and assistance. Highly reccomend for management post. Thank you.

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Helpful?
Thank Alexander H
Del M, General Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that Kevin was such a great help. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, DelM

Indianapolis
Reviewed 5 weeks ago via mobile

I've stayed at many hotels and motels of varying degrees of comfort, and from the reviews, photos, cost, we expected this place to midrange but nice. I'm pretty easy to please but the only positive I have to say is the staff was very nice and check in was quick. They hold a charge for incidentals when you check in...

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Helpful?
Thank Jennifer A
Altoona, Pennsylvania
Reviewed 20 January 2017

Spent a week here for work and it really was nice to come back to this hotel and relax. Food was a little pricey but was actually pretty good. But the staff was great. They made you feel welcomed and that really helps when you just want to relax for a few hours before you hit the sack.

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Helpful?
Thank John W
Pittsburgh, Pennsylvania
Reviewed 15 January 2017

I asked the infront desk (sandi) several times to send cleaners to clean my room and nobody came and I was waiting in the lobby for more than two hours and no one care . In addition, I'm staying here for about a week and no one clean the room at all.

Review collected in partnership with this hotel
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Helpful?
Thank turkia184
Management response:

My apologies for the issues you encountered during your stay. it certainly is not how we should be taking care of our guests. Your concerns and comments have been passed on to the team. Kindest regards, Sandi R.

Mooresville, North Carolina, United States
Reviewed 14 January 2017

The hotel was very nice & clean. The staff was pleasant. The food was priced out of an option for us. Feeding family of 4; we ventured outside the property. I believe an option of at the minimum of fruit would be a nice offer.

Review collected in partnership with this hotel
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Helpful?
Thank Kandi S
Management response:

Thank you so much for your feedback. We are happy that you found your room and our staff to your liking.Your comments have been shared with the team. Kindest regards, Sandi R.

BROOKLYN
Reviewed 8 January 2017

When I booked this it was last minute for the Dolphins - Steelers game and even though I had enemy colors on (aqua and orange) I was treated with the utmost respect and given great service. Next time I come visit I'll definitely be staying here.

Review collected in partnership with this hotel
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Thank JerryEmer
Del M, Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Jerry, Thanks for 5 and it doesn't matter what you are here for, we expect to treat you like family! And by the way I'm a transplanted Floridian here in Steeler country!

Pittsburgh, Pennsylvania
Reviewed 2 January 2017

The place is very clean. Updated decor. Super comfortable beds. A nice sized tv.came here for a Steelers game and was not disappointed. Convenient location. We will definitely consider staying here again.

Review collected in partnership with this hotel
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Thank ejenkins126
Del M, Manager at Crowne Plaza Pittsburgh West-Green Tree, responded to this review

Thank you for a score of 5! We hope we can have one more game here for the AFC championship. Go Steelers!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Discover all that downtown Pittsburgh has to offer at the convenient, comfortable, and newly renovated Crowne Plaza Hotel Green Tree. You are at the heart of everything, shopping, dining, entertainment and the arts. You are within minutes from Downtown Pittsburgh, Science Center, PNC Park, PPG Paint Arena, Heinz Field, Convention Center, The historic Strip District and much more. Getting there has to be fast and convenient too. Only 14 miles for Pittsburgh International Airport, you'll spend less time in traffic and more time doing what you came to Pittsburgh to do. And there is easy access to Interstate 376. Whether you're coming to Pittsburgh for business or just fun, your room at our Crowne Plaza Hotel will be your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, state of the art work center, plush towels and luxurious bedding mean every night is a great night and everyday starts right. You can take a dip in our pool, relax with a cool one at Bistro 401 lounge, and when its time to dine you can enjoy a one of a kind dining adventure at Bistro 401. The Crowne Plaza Hotel Green Tree also offers 12,000 square feet of meeting space. Our Destination Specialists will be there every step of the way to ensure your event is a success. The best of Pittsburgh is waiting for you at the Crowne Plaza Hotel Green Tree. ... more   less 

Additional Information about Crowne Plaza Pittsburgh West-Green Tree

Address: 401 Holiday Drive, Pittsburgh, PA 15220
Region: United States > Pennsylvania > Pittsburgh
Price Range: $111 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsburgh West-Green Tree 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Clarion Hotel Pittsburgh
Clarion Hotel And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsburgh West-Green Tree staff and other travellers.
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Questions? Get answers from Crowne Plaza Pittsburgh West-Green Tree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive room”
 of 5 bubbles ManikantaN_13, 9 Nov 2016 | Read review
“they offer joining rooms, which is great for group trips”
 of 5 bubbles M6292XWkatiel, 7 Nov 2016 | Read review
“I rated the location very good because I do business in Greentree.”
 of 5 bubbles DC3_Hoover, 7 Oct 2016 | Read review
“i always ask for a room away from elevators, just cause of sound.”
 of 5 bubbles plysy, 29 Aug 2016 | Read review
“higher floors, area quiet”
 of 5 bubbles BigDMI, 29 Aug 2016 | Read review
5 of 5