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Holiday Inn Express Hotel & Suites Pittsburgh West

Expedia.comUSD 107*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 107*
USD 108*
USD 107*
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Holiday Inn Express Hotel & Suites Pittsburgh West
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206 Reviews from our TripAdvisor Community

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Murray, Kentucky
Reviewed 2 days ago NEW

My family stayed here after a long day of traveling, we were not able to pick up our rental car so we took a cab to the hotel. We had called and asked if we would have a shuttle back to the airport in the morning, we were told yes. When we arrived at the hotel, very late, we once...

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Helpful?
Thank Birdie G
Longview, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017 via mobile

We stayed 3 nights in this hotel and was very pleased. We had reserved a king but the front desk attendant up graded us to a suite because we are platinum members to the hotel rewards program. I really liked the shower as it was a walk in with lots of room and not a tub that I had to...

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Helpful?
1Thank Dana W
About Hotel's Favourite Review
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us a nice review. We are glad to hear you had a comfortable stay. I will pass along your comments to our staff. We look forward to seeing you the next time you visit Pittsburgh.

Crown Point, Indiana
Reviewed 2 weeks ago

The staff was amazing. The hotel was clean, and had everything we needed. We stayed there for the marathon, we didn't even know that they had a shuttle, what a great treat to find out when we checked in. Everyone was friendly, from the front desk, to the cleaning staff. We will return no doubt. Very accommodating. Highly recommend.

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Helpful?
Thank Todd S
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to write us a review. We are glad to hear we were able to accommodate you during your stay. We will pass along your comments to our staff. We look forward to welcoming you back soon!

Allentown, Pennsylvania
Reviewed 3 weeks ago

Great hot breakfast, clean rooms, great shuttle service, helpful front desk staff. Shuttle took us to Lidia's restaurant & back. Return trip was just the 2 of us so our driver gave us an impromptu tour, showing us how to get to the inclines & the view from the top at night. Greg (front desk) made the stay exceptional since...

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Helpful?
Thank M A
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

We are glad to hear you had an exceptional stay. I will make certain to pass along your comments to our staff, especially to Greg. We look forward to welcoming you back soon!

Reviewed 3 weeks ago via mobile

Customer service is great hotel is top notch rooms are clean definitely recommend this hotel. our stay was wonderful breakfast was great and will stay in this hotel every time we come to Pittsburgh. After being transferred to this holiday in express Hotel in Greentree from (Crown plaza Hotel) because of bad customer service this hotel totally made up for...

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Helpful?
Thank Kat9282002
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us a great review. We strive to ensure every guest stay is as pleasant and comfortable as yours. I will pass along your comments to our staff. We hope to see you again the next time you visit Pittsburgh

Reviewed 4 weeks ago

We primarily chose this hotel because it has a free shuttle that takes you into the city. We used it to go to the PNC park for a ballgame, Carnegie Museum of Science (really a kids museum), and National Aviary. They were very accommodating; however, be aware that they are very lax on their leaving time from the hotel, which...

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Helpful?
Thank Joseph R
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for staying with us! We appreciate your feedback. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope to see you again soon!

Amherst, New York
Reviewed 18 April 2017 via mobile

The hotel more than lived up to expectations. The front desk staff was very friendly and helpful. Our room was spotless. The breakfast was very good. Our favorite part was the shuttle service. We have never used a hotel shuttle before and this was a great experience. They took us where we wanted to go and made great recommendations. I...

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Helpful?
Thank Jeff W
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you for taking the time to leave us a great review. I am sorry to hear your wife didn't feel well at some point during her stay. I'm glad we were able to accommodate you and your wife the best could. I will pass along your friendly comments to our staff. We hope to see you again the next...

Allentown, Pennsylvania
Reviewed 17 April 2017

My party of 6 (3 adults and 3 children) spent 4 days visiting Pittsburgh during Easter. We booked two rooms and were able to get two connecting rooms. Both rooms had two queen size beds and had a good amount of space; they had a microwave and a mini fridge. The beds and pillows were comfortable and rooms were pretty...

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Helpful?
Thank Frederick F
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us such a great review. We strive to ensure every guest stay is as positive and pleasant as yours. I will pass along your friendly comments to our staff. I apologize for the inconvenience of you not receiving service. I will speak with the Executive Housekeeper to coach our team...

Reviewed 6 April 2017 via mobile

We intended to stay for a few days but ended up staying almost 3 weeks due to a family situation (3/20 - 4/3/17). The management and staff were terrific and most accommodating. The breakfast area is huge and the included free hot food buffet is the best we have experienced in our travels anywhere. Both inside and outside free parking...

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Helpful?
Thank ClairtonBear56
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

Thank you so much for taking the time to leave us a terrific review. We are glad to hear you had an enjoyable stay. We strive to ensure every guest stay is as positive and comfortable as yours. We look forward to welcoming you back the next time you visit Pittsburgh.

Medicine Hat, Canada
Reviewed 26 March 2017 via mobile

I stayed at this hotel for 4 nights on a business trip. My wife came with me since she had the week off. While I was working she wanted to explore the city of Pittsburgh but we weren't sure if the best way for her to do that. The staff at the hotel was extremely helpful with all her questions....

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Helpful?
Thank Par345
Chad C, Front Office Manager at Holiday Inn Express Hotel & Suites Pittsburgh West, responded to this review

We are glad to hear you enjoyed your stay. We strive to ensure every guest stay is as positive as yours. We hope to see you again the next time you visit Pittsburgh.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Award Winning Holiday Inn Express & Suites Pittsburgh West - Greentree is conveniently located off I-376, just three miles west of Downtown Pittsburgh offering great amenities like free high-speed Internet access, free long distance access and free local calling, state of the art Fitness Center and indoor heated swimming pool. Every guest room is equipped with flat screen HD cable TV & HBO. Start your day off with the complimentary Express Start Hot Breakfast Bar which features an array of delicious items. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Pittsburgh West

Address: 875 Greentree Rd, Pittsburgh, PA 15220-3508 (Formerly BEST WESTERN Parkway Center Inn)
Region: United States > Pennsylvania > Pittsburgh
Price Range: $135 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pittsburgh West 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Parkway Hotel Pittsburgh
Best Western Pittsburgh
Pittsburgh Best Western
Hotel Style:
#14 Family Hotel in Pittsburgh
#27 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Pittsburgh West staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Pittsburgh West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a question ask the staff, they will help you out.”
485todds, 8 May 2017 | Read review
“Stay at another hotel”
beachlover82681, 30 Oct 2016 | Read review
“6th floor- some street noise- across from elevators- never heard them.”
Lynnbond, 21 Sep 2016 | Read review
“get a room on the top floor,”
829sunnya, 9 Sep 2016 | Read review
“We choose 8th floor so we didn't disturb anyone else, great view of downtown.”
MomOf3Boys13, 27 Aug 2016 | Read review
5 of 5
Expedia.com
USD 107* /night
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Hotwire.comUSD 108
HIExpress.comUSD 107
PricelineUSD 107
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Prices are for 1 room, 2 adults
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