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Holiday Inn Express & Suites Pittsburgh-South Side

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Holiday Inn Express & Suites Pittsburgh-South Side
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441 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Minneapolis, Minnesota
Reviewed 1 week ago via mobile

At first appearance the hotel looked adequate. Unfortunately the experience here was less than Desirable. If they didn't employ Gladys and John J this hotel would not survive. The housekeeping was terrible. They are well under staffed. The assistant manager Steve was not helpful. We ended up staying only because if Gladys.

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Helpful?
Thank Julie M
Ohio
Reviewed 2 weeks ago via mobile

We wanted a hotel close to the street which had the clubs and the pubs and hence we selected this . Walkable distance to all of the bars. The breakfast was just the usual continental and nothing out of the ordinary to mention. One of the dayside stayed the omelette had ham which I did not appreciate as I was...

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Thank haridas88
Reviewed 4 weeks ago via mobile

Close to many sites and good restaurants. However, could use updates and better housekeeping. Carpets barely got a once over on vacuuming. The sparkle from someone's dress was still there after cleaning two times. Lipstick from someone else was still on the frame of the towel shelf. The bathroom floor was not clean when we arrived. It was late when...

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Helpful?
1Thank CityCindy
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Dear CityCindy, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your expectations....

New Orleans
Reviewed 5 weeks ago

Affordable choice in a good location for a family! Nice,clean, hotel with secured, easy-access parking lot, great breakfast, friendly staff, and perfect shuttle service to everything downtown..... we will definitely return!

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Helpful?
Thank Randy S
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Wow, Five Stars!! Thank you for taking the time to place your experience with us here on TripAdvisor! I am elated to hear that you found use of our prime location as well as overall value. I am most pleased that you enjoyed our staff, breakfast and shuttle service. We will await your return! Sincerely, Gladys B. Front Office Manager

Reviewed 1 November 2016

If you book this hotel for their shuttle service to Pittsburgh locations, Don't. Shuttle service was spotty, at best. When the shuttle ran, lines and wait times were very long on weekends. Management told me I was better off to take a cab to my destination since the shuttle wait time was at least 25 minutes, and that was early...

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Helpful?
Thank chriscrossin
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to post your experience here with us on TripAdvisor! Please accept my sincerest apologies that your stay, including shuttle service offered, did not meet your expectations. We take all feedback very seriously, as we are constantly aiming to improve all services offered, in any way that we can. I urge you to contact me...

Reviewed 26 October 2016 via mobile

A block from Carson Street which has over 80 bars and restaurants. A place for everyone. Felt very safe walking around. The hotel room was nice and roomy with a couch and coffee table. The hotel also provided a shuttle to and from Heinz Field, but it was a 30 minute wait at 930 for a noon game. Plan to...

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Helpful?
Thank AdvntrTime
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience here with us on TripAdvisor! I am pleased to hear that you took full advantage of our prime location, while enjoying our clean and spacious rooms, as well as our courtesy hotel shuttle. We look forward to your future stays, and anticipate becoming your go-to location for all future travels...

Scranton, Pennsylvania
Reviewed 20 October 2016

We chose this hotel based on its South Side location, close to Station Square and the bustling Carson Street area. Hotel was clean and room was great size for three guests. Breakfast area was clean and convenient. We parked the car ($14 per day) on Saturday and used the shuttle to the area attractions. Shuttle took us to and from...

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Helpful?
1Thank cummingsj1
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience here with us on TripAdvisor! I am elated to hear that you loved our prime location, clean and spacious rooms, deluxe hot breakfast, secure on-site parking and our courtesy shuttle service. I apologize the service stopped short that day. We value your feedback, as we are always aiming to improve....

Reviewed 13 October 2016

This hotel has a great location in reference to downtown Pittsburgh, but is in desperate need of room renovations. After signing a "no smoking" policy at check-in, the first room I was given smelled like someone had just smoked a cigarette in there a few hours before my arrival. My co-worker's room also smelly so we requested new rooms. My...

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1Thank Kaitlyn H
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate your notation of our prime location, welcoming lobby and complimentary breakfast. I do apologize for where we fell short in regards to your rooming situation. I assure you, a re-vamp is in full progress, so I strongly urge you to visit us again...

Washington DC, District of Columbia
Reviewed 8 October 2016

I've stayed here before. It's clean and very functional, especially for the price (they were having a last minute special). One positive is that I'm very aware of noise and my room was quiet. As an example, the room next to me had noise coming out the door that I could hear as I passed it to reach my room....

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Helpful?
Thank rsswg
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate your kind words and rave review! I have passed on your carpet cleaning comments to our Maintenance Engineer. We are always looking for ways to improve, thank you! We look forward to seeing you again during your next trip to Pittsburgh! Sincerely, Gladys...

North Fort Myers, Florida
Reviewed 3 October 2016 via mobile

The hotel is located perfectly for access to the city and going to steeler or pirate games. The bridge makes a nice walk in the morning for exercise. Our room was beautifully decorated and furnished. Our room was on the sixth floor and very quiet. We faced the street and there was some street noise but not much. Would definitely...

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Helpful?
Thank watchdog513
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience here with us on TripAdvisor! I appreciate your notation of our prime location, including sites within walking distance! I apologize for the shortcomings you experienced during our breakfast hours. I assure you that all issues are being corrected, including a new toaster! I would like to inform you that housekeeping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites, Pittsburgh is conveniently located in Pittsburgh's historic South Side, well known for its famous Carson Street Nightlife. We are just a few blocks' walk to such great eateries as Mallorca, Pramanti Brothers, Carson City Saloon & the Cheesecake Factory. Shopping is also just a short walk away with something for everyone at South Side Works or Station Square and many others. During your stay at the Holiday Inn Express hotel take in a game at Heinz Field, home of the Steelers, PNC Park, home of the Pirates or Concol Energy Center, home of the Penguins. For our corporate guests we are located just a shuttle ride away from such companies as US Steel, Finmeccanica Spa, PPG Place, the FBI building, Dynavox and General Dynamics. We also offer an on site restaurant & lounge open until 10pm, Bridge Ten Brassiere. Visit Pittsburgh & Stay Smart at the Holiday Inn Express Hotel Pittsburgh! ... more   less 

Additional Information about Holiday Inn Express & Suites Pittsburgh-South Side

Address: 20 S 10th St, Pittsburgh, PA 15203-1116
Region: United States > Pennsylvania > Pittsburgh
Price Range: $170 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Pittsburgh-South Side 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Express Pittsburgh South Side Hotel Pittsburgh
Hotel Style:
#23 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Pittsburgh-South Side staff and other travellers.
13 questions
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Questions? Get answers from Holiday Inn Express & Suites Pittsburgh-South Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a king bed style room..... It was huge!”
 of 5 bubbles 335randys, 6 Nov 2016 | Read review
“Rooms on one side face West and have a partial view (off to the right corner of one's vision) downtown Pittsburgh which in nice.”
 of 5 bubbles rsswg, 8 Oct 2016 | Read review
“Rooms on opposite side of 10th St probably are quieter.”
 of 5 bubbles walkersc, 27 Aug 2016 | Read review
“ask for the side not on the main road.”
 of 5 bubbles foodfancierEastCoast, 8 Aug 2016 | Read review
“Stay away from the front of the building because of the bright light w/o heavy drapery.”
 of 5 bubbles andyhg, 1 Aug 2016 | Read review
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