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05/11/2017 06/11/2017
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    DoubleTree by Hilton Hotel Pittsburgh-Green Tree

    500 Mansfield Avenue, Pittsburgh, PA 15205-4353
    +1 855-605-0318
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    05/11/2017 06/11/2017
     3 people are viewing this hotel
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    USD 122*USD 128*
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    Traveller (125)
    Room & Suite (40)
    Dining (9)
    Overview
    • Excellent48%
    • Very good30%
    • Average14%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “double tree” (68 reviews)
    “front desk” (131 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from DoubleTree by Hilton Hotel Pittsburgh-Green Tree
    Special Offer: Double Points,Every Stay
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    5 Nov.6 Nov.
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    1 room, 2 adults, 0 children
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    Reviews (1,114)
    There are newer reviews for DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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    341 - 345 of 1,095 reviews

    Reviewed 3 September 2016

    Awesome staff especially Otis the driver and Lance at the front desk. They literally make you feel at home. I wish that I could have met their manager because I was so impress with the staff and the cleanliness of the hotel.

    Review collected in partnership with DoubleTree by Hilton
    1  Thank just_rie
    Response from DTreeGreentree, Guest Relations Manager at DoubleTree by Hilton Hotel Pittsburgh-Green TreeResponded 7 September 2016

    just_rie, Thank you for sharing EXCELLENT feedback on Trip Advisor! We appreciate your comments and will be sure to recognize Otis and Lance for a job well done. Sincerely, Stephanie Masullo Director of Guest Services stephanie.masullo@dtgreentree.com

    Reviewed 1 September 2016

    A large hotel with ample parking at different levels. Painting and renovation are going on so be prepared for paint smell at corridor. Unfortunately, this hotel is NOT convenient for families - the room has a tiny refrigerator, but NO MICROWAVE. We checked with the...More

    1  Thank ageorge1
    Response from Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh-Green TreeResponded 6 September 2016

    We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

    Reviewed 30 August 2016

    The hotel is obviously dated. While some parts have been updated, such as the lobby and the little convenience shop, the rest of the property is still in need of some attention. The front desk gave absolutely no directions on how to find our room,...More

    2  Thank Ohiogirl00
    Response from DTreeGreentree, Guest Relations Manager at DoubleTree by Hilton Hotel Pittsburgh-Green TreeResponded 1 September 2016

    Ohiogirl00, Thank you for taking the time to share your experience on Trip Advisor. We strive to create EXCELLENT experiences for each and every one of our guests. We value your feedback as it helps us to identify what we do well and any area...More

    Reviewed 29 August 2016

    The facility itself was fine but the customer service was awful! It started with the front desk. The girl that tried to help us didn't seem to know what she was doing. She didn't tell us we're our room was or how to get there....More

    Review collected in partnership with DoubleTree by Hilton
    2  Thank Z1432HZmichaelb
    Response from Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green TreeResponded 30 August 2016

    Dear Z1432HZmichaelb, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with our hotel staff. We do our best to make sure all of our guests have a rewarding stay. We’ve...More

    Reviewed 27 August 2016

    We'd stayed at a (real) Hilton in Scranton the night before - very nice. This was a quick last minute booking - dropping son at school/needed to stay the night. Place is revolting. Shabby, rumpled, coming-up- hideously ugly rugs by entrance to "Tower C". Same...More

    Thank Carolyn S
    Response from Amber W, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh-Green TreeResponded 29 August 2016

    Dear Carolyn S, Thank you for providing feedback regarding your recent stay. We strive to create EXCELLENT experiences and I am disappointed we did not meet your expectations. I would like to discuss your experience personally and have a chance to Make It Right. Please...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
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    Details
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    • Hotel class
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    • #18 Family Hotel in Pittsburgh
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 465
    • Reservation Options
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    • Location
    • United States >
    • Pennsylvania >
    • Pittsburgh
    • Also Known As
    • Radisson Green Tree ,
    • Radisson Hotel Pittsburgh ,
    • Radisson Pittsburgh ,
    • Pittsburgh Radisson
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    Traveller (125)
    Room & Suite (40)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (91)
    Bathroom (13)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    matrasa b
    28 November 2016|
    AnswerShow all 2 answers
    Response from Gary G | Property representative |
    Matrasa, Thank you for taking the time to reach out to us with your question about our transportation. Yes we will take you downtown to the train station for a small fee of $5.00. When you arrive please set this up with our... More
    0
    Votes
    joseph a
    25 August 2016|
    AnswerShow all 5 answers
    Response from bouncebackmom | Reviewed this property |
    They are pet-friendly. But your dog must be leashed. Ask the hotel directly. Very nice staff
    0
    Votes
    Donna Jackson M
    19 August 2016|
    AnswerShow all 3 answers
    Response from Ang C | Reviewed this property |
    Not sure if there's a shuttle service. However, we took a taxi to downtown and it wasn't too badly priced. Only took about 10 minutes for the taxi to show up and about 10 to get to our location which was the strip district... More
    0
    Votes
    Room Tips
    "We were on the 4th floor and it was very quite."
    Read review
    "Ask for a room facing the back of the property if your sleep is easily disturbed by outside traffic noise."
    Read review
    "Accessible to other areas of Pittsburgh"
    Read review
    "Some of the rooms are a little far away from the exits. If traveling with the elderly please ask for a room..."
    Read review
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