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SpringHill Suites Pittsburgh Southside Works

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Traveller (45)
Room & Suite (48)
Dining (16)
Overview
  • Excellent22%
  • Very good40%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star accommodation
All hotel details
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Rooms
3 Sep.4 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (318)
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314 results
Traveller rating
71
123
65
33
22
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Time of year
LanguageEnglish
71
123
65
33
22
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All reviewstrain trackshot metal bridgeroom facing the rivercarson streetrooms are largeshuttle serviceshort drivefree shuttlewould stay here againstaff was very friendly and helpfulfree breakfastnice staysteelers gameparkingdowntownpulloutsink
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1 - 5 of 314 reviews
Reviewed 2 days ago via mobile

Property was nice in great location on the Southside but staff seemed new, not very experienced and not very accustomed to offering good customer service. Seemed disinterested and price is high, even for the Southside. Should also offer discounts for Marriott Rewards members as staff...More

Thank beachfamilyusa
Response from Lindsay B, General Manager at SpringHill Suites Pittsburgh Southside WorksResponded yesterday

Good Afternoon! Thank you for taking the time to let us know about your recent stay. I am sorry to hear that we did not meet your expectations. I will sure your comments with our staff so that this may be utilized as a training...More

Reviewed 1 week ago

I had made reservations for a room several months in advance, but when we arrived at 5pm to check in, we were informed that because of a wedding and the Steelers being in town, we had been bumped! Well I had never had that happen...More

Thank Ann S
Response from Lindsay B, General Manager at SpringHill Suites Pittsburgh Southside WorksResponded 1 week ago

Good Afternoon Ann S I am truly sorry we were not able to honor your reservation for your night. When you have a moment please give me a call at the hotel so that we might be able to talk in person about your experience....More

Reviewed 1 week ago via mobile

This hotel seems to have some operational challenges. During my stay the elevator did not work so you needed to call down so they could sent it up. They also incorrectly billed me (which they corrected) but it did not seem to be overly smooth....More

Thank JNYCwriter
Response from Lindsay B, General Manager at SpringHill Suites Pittsburgh Southside WorksResponded 1 week ago

Good Afternoon! Thank you for taking the time to let us know about your recent experience at our hotel. I am sorry for the billing error you may have received but am glad the staff was able to assist in getting it resolved for you....More

Reviewed 4 weeks ago

A short distance from the highway but nice and secluded next to the river. Walking distance to dining and entertainment. Our room was clean and spacious. We were mistakenly charged for over night parking but the front desk took care of it immediately.

Thank DOUG W
Reviewed 4 weeks ago via mobile

The staff was very friendly and helpful! The room was clean. The room amenities were great! The bed was very comfortable. The view from my room was gorgeous! I have no complaints at all. I would definitely stay here again! I was able to relax...More

Thank K U
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
USD 150 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 150 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (48)
Dining (16)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
scrapprnancy
26 May 2017|
Answer
Response from Waverunner2012 | Reviewed this property |
Not sure, perhaps you should call the hotel.
0
Votes
Room Tips
"River view is nice"
dougw136
2 million years ago
Read review
"Check in advance for nearby trains, boats, or if the hotel accepts buses full of noisy children as..."
SusanP1290
2 million years ago
Read review
"Ask for river view"
coryt690
2 million years ago
Read review
"Ask for a forward facing room, all rear facing rooms back up to a rail road track which is loud."
eoconnell
2 million years ago
Read review
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