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The hotel looks really neat. Historic for sure. I enjoyed the look of the place and it went downhill from there. I will say the customer service was excellent! The rooms were very clean but cramped. The bathroom was very tiny and the shower even...More
This beautifully restored monastery is a real piece of history. Meticulously restored, & real attention to detail. Rooms & all surroundings are remarkable. With a great work-out gym, business office, & 'European/German-style breakfast, it is hard to beat. And, did I mention "FREE" parking..........in Pittsburgh?...More
The hotel is very beautiful and historic. The room was decorated with many antiques. The bathrooms are very small, especially the shower. The hotel is situated within walking distance to PNC Park. I did not feel safe walking to and from the hotel and PNC...More
The hotel is an extraordinary redo of a former priory and is gorgeous. Loved the room, the linens, the courtyard. But I will never, ever stay there again. Service is important to me and from the first the attitude of the front desk was "so-what-you-decided-to-spend-your-money-here-we-could-not...More
5 Thank Harrietlou
Response from JohnEGraf, Owner at The Priory HotelResponded 25 June 2014
We are pleased that this guest liked our property. We are extremely distressed that he/ she felt that his/ her reception was not welcoming or efficient. This is of grave concern to us, as we do strive to make each guest's stay a peaceful and...More
We chose this hotel because of the recommendations we read in tripadvisor. The hotel is certainly very unique. We were in Pittsburgh to see a Pirates game. Our original plans were to walk to the game but we did not feel safe enough in that...More
Response from JohnEGraf | Property representative |
Hello. There are bathrobes in the guest rooms. It sounds like you may be on property. If there are no robes for some reason, please notify the front desk and they will be more than happy to bring one. We apologize for... More
Hello. There are bathrobes in the guest rooms. It sounds like you may be on property. If there are no robes for some reason, please notify the front desk and they will be more than happy to bring one. We apologize for any inconvenience if that was the case.