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Best Western Plus New Cumberland Inn & Suites

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Traveller (40)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent35%
  • Very good27%
  • Average16%
  • Poor12%
  • Terrible10%
Travellers talk about
“pool and hot tub”(16 reviews)
“room was clean”(29 reviews)
“hershey park”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Plus New Cumberland Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus New Cumberland Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 103.
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Reviews (434)
There are newer reviews for Best Western Plus New Cumberland Inn & Suites
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53
46
Show reviews that mention
All reviewspool and hot tubroom was cleanhershey parkwafflesoff the highwaystaff was friendly and helpfulwould stay here againlocation was perfectloved this hotelfitness centerharrisburg areachecking outhot breakfastcumberlandcarlislemicrowavediner
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21 - 25 of 429 reviews
Reviewed 19 October 2017

The Best Western Plus was a great value, and the facilities were very good. The staff was exceptionally helpful. The breakfast was better than most. The Western omlette particularly. The recommendation for dinner was spot on. I'd stay here again.More

Review collected in partnership with Best Western
Thank James L
Response from Denise Y, General Manager at Best Western Plus New Cumberland Inn & SuitesResponded 21 October 2017

THANK YOU SO MUCH FOR YOUR KIND WORDS My staff will be so glad to know that they made you happy with your stay. We try very hard to make all your stays with us as pleasant as we can, so we appreciate all good...More

Reviewed 18 October 2017

My husband & I were looking for a night away from home. This was nice, quiet & romantic. Room was clean, front desk staff was accommodating. maybe a few repairs to room could be done, but otherwise a great tripMore

Review collected in partnership with Best Western
1  Thank W395XVdeniset
Response from Denise Y, General Manager at Best Western Plus New Cumberland Inn & SuitesResponded 6 November 2017

I want to take the time to thank you for your kind words and tell you that my staff and I are in the process of getting stuff renovated and the rooms up to par I apologize for any inconveniences. We try our best to...More

Reviewed 12 October 2017

It was a good stay. Hotel is conveniently loated to attend to several activities in the Harrisburg Pa. area. Hotel staff was very friendly and helpful. The breakfast was great in the mornings. They gave and located places such as church and places with directions...More

Review collected in partnership with Best Western
Thank Mike S
Response from Denise Y, General Manager at Best Western Plus New Cumberland Inn & SuitesResponded 6 November 2017

I just would like to thank you for your very kind words. My staff will be very happy to see this.. I'm glad to see you had a very pleasant stay and we cant wait to see you again. Have a wonderful day and very...More

Reviewed 9 October 2017

This is an average hotel at best. Bathrooms were outdated and mattresses were sub-standard for the weekend rates being charged. I had higher expectations for this hotel given the rates being charged for the weekend. I've stayed at much nicer hotels for the same rate...More

Review collected in partnership with Best Western
Thank williamlH5594VV
Response from Denise Y, General Manager at Best Western Plus New Cumberland Inn & SuitesResponded 19 October 2017

First I want to thank you for your input on our hotel. I have only been here for 3 months and I am doing all I can to make your stay and everyone else's the best I can. I hope you would give us another...More

Reviewed 25 September 2017

Just a quick stay in the middle of a road trip. Everything was fast and easy. Location was perfect right off the highway. Check-in took less than 3-4 minutes and checking out took 30 seconds. Breakfast to go was good!More

Review collected in partnership with Best Western
Thank V503NGedwardb
Response from Denise Y, General Manager at Best Western Plus New Cumberland Inn & SuitesResponded 3 October 2017

Thank you for taking the time to provide us feedback on your stay. We're glad you enjoyed your stay! Our team takes a great deal of pride in their work. Your comments have been shared with our staff. We look forward to another enjoyable visit...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Laundry Service
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Tennis Court
Heated pool
Details
Price range
USD 83 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 83 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (40)
Room & Suite (19)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
HeatherFrame73
28 January 2017|
AnswerShow all 2 answers
Response from Denise Y | Property representative |
Yes you can check in and check out on same day.
1
Vote
flleasing
13 September 2016|
AnswerShow all 3 answers
Response from Tim H | Reviewed this property |
Very accommodating staff and hotel but I never saw a shuttle in the parking lot, so I would say no.
0
Votes
Susan E
1 September 2016|
Answer
Response from Tim H | Reviewed this property |
This is their pet policy copied right from their web page. Pet Policy: Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc... More
0
Votes
Room Tips
"Don't go there."
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"Back side rooms faces PA Turnpike, minimal noise from big trucks. Never noticed it for sleeping"
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"The rooms are very quiet. The beds are located back from the front door, so even if there are people in the..."
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"We were in the front and it was quiet."
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