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Fairfield Inn & Suites Harrisburg West

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Fairfield Inn & Suites Harrisburg West
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154 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Reviewed 13 August 2015 via mobile

My family and I stayed at this hotel and went to Hershey Park. The drive took about 25 minutes. The hotel is very clean, quiet and comfortable. All hotel staff that we met asked how our stay was and if we needed anything to let them know. Donna does a very good job of feeding the masses at the breakfast...

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Thank Michael P
Spartanburg, South Carolina
Reviewed 8 August 2015 via mobile

We travel through these parts once a year and tripped upon this location. It was a little cheaper than other nearby Marriotts and it had 2 queen beds. Bonus!! Good nearby includes Johns Diner(24hr) despite some of its reviews. It was good; and the Garlic Poet which looks awesome. Super friendly staff.

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Thank TrekkingLobsters
Atlanta, Georgia
Reviewed 6 August 2015 via mobile

Stayed here for a family reunion. This was not the host hotel as we were not comfortable with the selection of the host hotel however the location was very accessible to expressway to be at host hotel in 10 mins. We enjoyed our room and the service we received at this hotel. We arrived early and our room was not...

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Thank LRR812
Columbus, Ohio
Reviewed 5 August 2015 via mobile

The busy staff was well mannered and eager to please. They had their hands full yet still remained professional and got lots accomplished. The hotel is pretty nice... appreciate clean rooms with microwave and mini-fridge. Easy access to highway.

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Thank micheleyharris
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you so much for sharing your feedback with us. We hope that you will stay with us again upon a return trip to New Cumberland, PA. Have a wonderful week!

Levittown, Pennsylvania
Reviewed 17 July 2015

Traveling for work, I booked a hotel next to the Fairfield Inn based on Tripadvisor reviews. THAT hotel was like living in a dirty cave. As I loaded my suitcase back into my car (bc I was fearful of bugs in "the cave") and trying to decide if I should just drive all the way home, I saw the Fairfield...

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Thank EklundsOnTheMove
Ann S, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you for taking the time to share your feedback with us! Very glad that we were able to make your stay here in New Cumberland a great one. Look forward to having you stay with us again. Enjoy the rest of your summer!

Reviewed 17 July 2015 via mobile

This hotel was very nice! It is geared more for business people than families.. At most morning breakfast visits the tables were occupied by single working individuals which was slightly uncomfortable for my noisy boisterous family of 5.. We even had a noise complaint after a late night return from Hershey. We got off to a rocky start when we...

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Thank Cindyanne1131
Ann S, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

I appreciate you taking the time to share your feedback with us. I apologize for the issues you experienced and hope that you will give us another opportunity when you come back to the are in the future. Please enjoy the rest of your summer and thank you!

Manassas, VA
Reviewed 17 July 2015 via mobile

Stayed here for business. The staff was friendly and accommodating. One day room was not cleaned until 4:30 pm. I was in the room so I just had the towels replaced. Speaking of towels they were thin and small. My room was not near the highway but the walls are thin and could hear people talking from rooms above and...

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Thank inspclusew
Ann S, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

I appreciate you taking the time to share your feedback with us. I apologize for the issues you experienced and hope that you will give us another opportunity when you come back to the are in the future. Please enjoy the rest of your summer and thank you!

Pa
Reviewed 15 July 2015

Great Hotel, clean rooms and always greeted pleasantly by the front desk at check-in. In the AM after waking up Ann at the front desk gives you a great GOOD MORNING, HAVE A NICE DAY, and at checkout she always asks did you take your phone charger? Breakfast is served by Donna in the AM and always has a pleasant...

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Thank flash942
New York
Reviewed 11 July 2015 via mobile

Last time when i reviewed a Marriott hotel i was very very impressed with them This time may be the worst stay ever and for the first time i am writing a review while staying at the hotel. 1) you don't have to be rude when gold elite ask for an upgrade. They ask it because its a perk they...

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Thank anindyachakraborty
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you for the feedback about your recent experience with us. What you tell me helps us constantly get better and improve! We apologize and hope that you will give us another chance during your next time in our region. Please know that we have shared your feedback with our team. Best Regards.

Philadelphia
Reviewed 10 July 2015 via mobile

Stayed here for business and barely slept. The staff is great. The rooms are clean. The breakfast station is generous. The only reason I had to give an average review is because it is right next to a major highway and the trucks and traffic fly by all night. The air conditioner couldn't even block out the noise. If you...

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Helpful?
Thank Novemberrayne
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Fairfield Inn & Suites Harrisburg West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noise you encountered. Upholding our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Harrisburg West

Address: 185 Beacon Hill Blvd, New Cumberland, PA 17070-3417 (Formerly Fairfield Inn & Suites Harrisburg West/ New Cumberland)
Region: United States > Pennsylvania > New Cumberland
Price Range: $133 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Harrisburg West 2.5*
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Harrisburg West staff and other travellers.
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Vienna, Virginia
4 days ago

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Questions? Get answers from Fairfield Inn & Suites Harrisburg West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one not facing the highwayt”
MimiT-B, 12 Jan 2017 | Read review
“get a room on a higher level opposite the highway and you will be fine.”
daved4, 17 Oct 2016 | Read review
“other side of 83”
davidb681, 6 Sep 2016 | Read review
“If you are concerned about Interstate traffic noise you might desire to request a room facing the front of the hotel.”
HawkSpiritTraveler, 16 Jul 2016 | Read review
“If you are a light sleeper probably a room at the Beacon Hill Blvd entrance end of the hotel - as this will be further away from the I-83.”
487richarda, 14 Jul 2016 | Read review
5 of 5