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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We stayed recently while on a road trip. This was an unplanned very last minute late check-in. First impression: we had an oversized vehicle with no place in the parking lot to park. We parked on the road and asked the check-in clerk if our...More
Thank Judy R
Response from Comfort Inn N, Director of Sales at New Cumberland HotelResponded 17 October 2015
Thank you for filling out our survey. I'm sorry your stay wasn't to your expectations. We would like to make it up to you. Could you call me at the hotel to discuss this further.
Our room was clean and the staff was courteous and friendly. We were only there to sleep over on our way home from a quick trip to visit a sick friend in New England, so amenities, breakfast, etc. were of no consequence to us. I...More
1 Thank Warren S
Response from Comfort Inn N, Director of Sales at New Cumberland HotelResponded 12 October 2015
Hey I just returned from maternity leave. But I will get this taken care of today. I'm sorry this was not handled sooner. Thank you and have a good day!
Room was clean & staff were courteous & friendly. Outdoor pool was closed due to off season, it didn't bother me as I had room with jacuzzi tub. Used their fitness room which was good.Speed for wifi was not bad. Breakfast had good selection. Overall...More
Response from Comfort Inn N, Director of Sales at New Cumberland HotelResponded 8 October 2015
Thank you for filling out our survey. I'm glad your stay was a Great one! We hope to see you again in the future.
The good points to our stay were the meals
We had an excellent meal and good beer at the Boomerang Bar & Grill next to the hotel on the night we arrived.
The staff was friendly and the breakfast was good.
However I cannot recommend...More
Thank Gerald S
Response from Comfort Inn N, Manager at New Cumberland HotelResponded 16 September 2015
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More
Dirty carpets, dirty linens, inadequate customer service. Our experience: Upon checking into our two reserved rooms, we found carpets littered with food debris, questionable stains on our bed sheets, missing pillow cases, a stray dirty fingernail on our linens, a random toy on the floor,...More
Thank Cathrin C
Response from Comfort Inn N, Manager at New Cumberland HotelResponded 10 September 2015
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have made some changes and I ensure you that your satisfaction is important to us and we will be using the feedback you provided to make even...More
USD 90 - USD 147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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