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Clarion Hotel & Conference Center

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305 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Reviewed 18 January 2015

I stayed at the Clarion for two comfortable nights. It was a nice spacious room, with some nice linen. It was FROZEN outside, but my room was set at just the right temperature.The AC was extremely quiet, but i could hear the sound of traffic from the road. But that was not too bad. The front desk people were very...

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Helpful?
Thank Mini A
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day, Thank you for providing valuable feedback about your stay with us. We apologize that you heard some road noise during your stay. We will make sure you are pre-blocked in an inside room of the facility for your next stay with us. We do pride ourselves on creating a warm and inviting atrium/courtyard experience. We have local and...

Reviewed 17 January 2015 via mobile

Call earlier and get told we have 2 rooms side by side. Great...till we get here they are no longer like that. Go up front to find out why and complain because one has no heat at all. Kept cool when i was told a pipe bust above our original room. 20 minutes later they get the heay working but...

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2Thank Howard S
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day, We appreciate your constructive criticism of our facility. It is quite evident that we fell short on meeting your expectations. I strongly believe you caught us on an off night when other variables created some unfortunate scenarios for our valued guests. The central heating unit that supplies the whole facility was down for a short period of time....

Corpus Christi, Texas, USA
Reviewed 5 January 2015

We stayed in a two-queen bed room. The room was small and had a closet area by the door instead of a closet, like a 1970's-era motor hotel. But the room was clean, and the beds and linens were comfortable. The HVAC system was very quiet, and I had to listen closely just to hear it. The indoor pool is...

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Helpful?
1Thank FromThe361
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I so appreciate you taking the time to post a review here. It is so nice to hear what a great time you had during your stay with us. I am glad you took advantage of all we have to offer here at the Clarion. We hope you get to visit us again in the near future.

Reviewed 16 December 2014

This was a very pleasant experience. Great location. Excellent facility. Friendly and helpful staff (especially Paula, Justin, and Christin who served breakfast). The Garlic Poet was a wonderful experience; and we will come back for a day trip and dinner. WELL DONE!

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1Thank BrantleyGroup
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy you took the time to share your experienced with us. We pride ourselves on our customer service and we thank you for singly out some of our great team members. We are glad to know how much you enjoyed the Garlic Poet, our on-site restaurant. Hope you have a chance to stay with us in the...

Reviewed 14 December 2014

My hushusband and i stayed in there 2 floor sweet for our birthday. The room was newly renovated and it was beautiful and clean. The staff was very friendly and the breakfast was great. This was the most relaxing weekend we have had in a long time.

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1Thank Sam s
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

It is great to hear what a relaxing time you had with us. We do try our best to take care of our guests, so they can unwind and enjoy their getaway. I am happy to know you found that to be the case during your stay.

Reviewed 10 December 2014 via mobile

We stayed for an event being held at the Pa Farm Show. The room was clean and comfortable. Had a small snafu with dirty bed linens but it was quickly fixed. Breakfast was goid, fresh & hot. The only downfall was the amount of noise from the pool if your room was poolside.

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Helpful?
1Thank robin3969
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thanks for your kind words about your stay with us. I apologize for the issue with dirty linens, but I am happy to hear that it was corrected quickly for you. We look forward to having you stay with us again.

Pittsburgh, Pennsylvania
Reviewed 3 December 2014

Very impressed with courtyard layout. We all feel relax during our stay. Rooms are very neat and clean, and furniture are also well design. FD staff are very professional and polite. Do not forget to use their indoor swimming pool, its just fun.

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Thank Kamlesh2500
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thanks for taking the time to share your experience. We are glad to know how much your enjoyed our atrium and the indoor swimming pool. We are quite proud of our atrium area, as it is one of the features that sets us apart from other hotels in the area.

Reviewed 20 November 2014

I came to visit my boyfriend and its ashame that the trash wasnt taken out. No dusting what so ever. No vacuuming. Spider webs in the corners. Heres the kicker literary ants crawling around in the sink.. What kind of place do you people run????

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3Thank Amybri
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I am very sorry to hear about the experience you had during your time with us. These are not our normal standards and our Executive Housekeeper has dealt with the problems. Again, my apologies.

Pittsburgh, Pennsylvania
Reviewed 14 November 2014

This hotel boasts newly remodeled rooms. Well, they forgot the one I stayed in. Bathtub had black mold, about eight inch long section, between the tub and wall. The girl at the front desk said she would inform housekeeping. I didn't ask to be switched because I arrived late due to traffic and just wanted to sleep. A drop ceiling...

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1Thank BizTraveler15102
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Please allow me to extend my apologies for the issues you experienced during your stay. I am sorry we were only able to get your rooms close together and not side by side due to an unforeseen maintenance problem. I am also sorry for the maintenance issues you reported with your room. Please be assured that these are not our...

Monongahela, Pennsylvania, United States
Reviewed 13 October 2014

There are 2 Debra's at this hotel, this is not about Debra McClintock, but is about the other Debra who takes care on business conference rooms and contracts. This Debra is a no person, Ignorant, Rude, Throws fits and loves to not help in any way. 1st they changed my meeting room from the Fairview Room to the Keystone Room...

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1Thank Stanley W
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Please accept my apologies for the unfortunate issues you experienced during yoru stay with us. Please know that these are not our standards and your survey response has been forwarded to all department heads for review. Also, thank you for your nice words about Deb M. I have already shared them with her.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more   less 

Additional Information about Clarion Hotel & Conference Center

Address: 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
Region: United States > Pennsylvania > New Cumberland
Price Range: $99 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn
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Questions & Answers

Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room to the back of the hotel and away from the highway/turnpike.”
 of 5 bubbles STL-Mike-Rose, 28 Oct 2016 | Read review
“Rooms in the 50s on the second floor (250, 251 etc) have Wi-Fi issues”
 of 5 bubbles 823jayanthm, 29 Aug 2016 | Read review
“wouldn't recommend it”
 of 5 bubbles 765shawkatm, 22 Aug 2016 | Read review
“An "inside room" on the first floor has access to a courtyard.”
 of 5 bubbles jenk941, 2 Aug 2016 | Read review
“The back rooms look out over the highway and can be noisy.”
 of 5 bubbles tonyo37, 20 Jul 2016 | Read review
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