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All reviewspool and hot tubfitness roomcomplimentary breakfastenjoyable stayoff the highwayclean roomsbreakfast staffgreat place to stayeasy accesswould highly recommend this hoteloatmealvery nice hotelfresh fruitgrove citywould definitely stay here againfront desk staffbed was comfortable
I have stayed in this Hampton Inn since it opened and continue to do so on a monthly basis. I’ll likely be checking into a different hotel since the cleanliness of this one has been declining. Two months ago I had to call for clean...More
Thank Mary K
Response from Harsh P, General Manager at Hampton Inn & Suites New CastleResponded 1 week ago
I want to apologize for the experience you had during your most recent stay with us. I am very sorry that nothing was done to your satisfaction to rectify the issue. We do pride ourselves in having the cleanest rooms and excellent guest...More
As is usual with Hampton Inn & Suites, I have nothing but positive things to say. The facility is conveniently located next to shopping, fuel, and restaurants; the rooms are spacious and comfortable; and the staff is just as friendly as every other one at...More
The staff and the property are great. Really enjoyed staying here. Near a restaurant if you sleep thru breakfast. Wal-Mart up the street. Not too far from the Interstate, you don't hear traffic. My grandson is in diapers, and I would carry the soiled ones...More
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Great stay memorial weekend! After some minor hiccups with booking.com(cancelled my reservation without notification)Hampton fixed it and had a room ready for our travels while in route. Clean room, super staff, we spent time in the pool. Our 14 yr old daughter had a blast...More
My family and I were in town visiting family and picked this place for the night. We were assigned a room that was clean and comfortable but found that it didn’t have a bathtub. The front desk changed our room without issue. The new room...More
Thank you so much for your inquiry. We are indeed handicap accessible. We have both mobility accessible rooms and rooms equipped for the hearing impaired. If you are looking for one of our handicap... More
Thank you so much for your inquiry. We are indeed handicap accessible. We have both mobility accessible rooms and rooms equipped for the hearing impaired. If you are looking for one of our handicap accessible rooms, I would encourage you to contact our hotel directly so the we can make sure that your room suits any needs you may have. There is always someone on duty at our front desk so please feel free to contact us at any time.
Jessica Guest Services
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"My room was near a road yet it was not noisy at all."