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See all 6 hotels in New Castle

Hampton Inn & Suites New Castle

428 reviews
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Traveller (16)
Room & Suite (16)
Dining (3)
Overview
  • Excellent68%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites New Castle
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (428)Write a Review
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282
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33
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LanguageEnglish
282
90
33
12
11
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All reviewspool and hot tubfitness roomcomplimentary breakfastgreat stayoff the highwayenjoyable staybreakfast staffplace to stayclean roomseasy accessoatmealvery nice hotelfresh fruitgrove citywould definitely stay here againfront desk staffbed was comfortable
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1 - 5 of 428 reviews
Reviewed 1 week ago

Coldest day of the year and there was no heat in the hotel except for in the rooms. You froze walking to the pool and back. The pool was so cold you couldn’t even enjoy it. Very disappointed with our stayMore

Review collected in partnership with Hampton
Thank garrettl2018
Response from Harsh P, General Manager at Hampton Inn & Suites New CastleResponded 1 week ago

I apologize for the inconvenience you face with your most recent stay with us. Unfortunately one of our lobby heaters broke down over the weekend and it took us a day to get it fixed. We have issued a full refund to you for the...More

Hotel's Favourite
Reviewed 2 weeks ago

Stayed just one night while we went to Grove City outlet mall. Room was large, clean and they had all day coffee/tea. They even had cookies out when we arrived in the evening from Canada. We've always liked staying at Hampton's and this location was...More

Thank JenHanna
Reviewed 3 weeks ago

We stayed at this hotel on Christmas Eve and were hoping it would be a pleasant experience for us and our 4 kids. Thankfully it exceeded our expectations. I loved being able to check in via the app and select our own rooms. We were...More

Review collected in partnership with Hampton
Thank Susan P
Reviewed 4 weeks ago

No complaints with this hotel. Clean rooms, friendly staff, restaurants are close by as well. Loved the nice walk-in shower. Will stay at this hotel again if I am ever in the area. I would recommend this hotel to friends and family.

Review collected in partnership with Hampton
Thank DrMine
Reviewed 14 December 2017

We stayed at this Hampton Inn for three nights. We found 6 empty liquor bottles in our bedside table and our bed was never made. Dirty and the front desk staff was not at all helpful. This Diamond member will not stay there again!More

2  Thank cate p
Response from Harsh P, General Manager at Hampton Inn & Suites New CastleResponded 15 December 2017

I apologize for the inconvenience you faced during your most recent stay with us. This is not a typical guest experience at our property. Please give us another chance in the future and I will see to it personally that you have a pleasant stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 92 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
USD 92 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (16)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (19)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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ktb714
25 August 2017|
AnswerShow all 4 answers
Response from Silverstreak46 | Reviewed this property |
Yes and Yes. It's in a good area.
0
Votes
Sturbridge7
20 March 2016|
AnswerShow all 3 answers
Response from Rxpls | Reviewed this property |
Studio suites top floor or 2ndfl. Ask for senior or AAA rate save $$$$
0
Votes
Charles M
1 June 2015|
Answer
Response from Harsh P | Property representative |
Dear Charles, Thank you so much for your inquiry. We are indeed handicap accessible. We have both mobility accessible rooms and rooms equipped for the hearing impaired. If you are looking for one of our handicap... More
0
Votes
Room Tips
"We had room 108 which was right by the lobby. Very convenient!"
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"3rd floor was very quiet. Double studio is very spacey."
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"Location makes for quiet rooms"
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"hard to say about noise we are here with a lot of wrestlers for tournaments, lol"
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