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Had a nice and pleasant stay here. Very clean room and love the bed. The desk attendant was polite and told us places to eat. Had a great night sleep with no noise. Always look forward to staying at these hotels.
Thank Ellie C
Response from Barbara B, Front Office Manager at Quality Inn & Suites NJ State Capital AreaResponded 1 week ago
Thank you so much for taking the time to review our hotel. I am pleased that you enjoyed your stay with us and we look forward to seeing you on a future visit.
I found that several of the desk clerks need training in customer service. THEY gave us misinformation, did not convey the information to other staff. The housekeepers did an excellent job. Overall I would stay again only if another hotel was not available.More
Thank Keith B
Response from Barbara B, Front Office Manager at Quality Inn & Suites NJ State Capital AreaResponded 2 weeks ago
Dear Mr. Borders,
I am sorry that you had difficulty during your stay with Front Desk Communication. I will speak to the clerks to make sure that they are giving the assistance we expect and communication is not an issue should you choose to stay...More
If you are traveling w small kids, especially in the summer months, you know two things: 1) they need activity and 2) when it's hot they want to get wet. (Parents just need coffee). This offers excellent options for both - hot breakfast to feed...More
Response from Barbara B, Front Office Manager at Quality Inn & Suites NJ State Capital AreaResponded 24 July 2017
Thank you for taking the time to respond to the online survey. We appreciate your comments and I will let Pushpa know that her service was appreciated. Thank you for staying with us and we look forward to seeing you on a future visit.
Checked in for a thirty day stay for business. was noticing a few bites on my body every morning. About a week into my stay I got up one morning to be completely covered in bites. I took the bed completely apart to find bed...More
1 Thank Gary D
Response from Barbara B, Front Office Manager at Quality Inn & Suites NJ State Capital AreaResponded 16 July 2017
Dear Mr. Debiasi,
I apologize for the experience you had while staying at the hotel. I also apologize for the front desk clerk that you dealt with not being more attentive and understanding about the situation. I have addressed the complaint with housekeeping regarding thoroughly...More
I was very pleased with our two night stay here while we were visiting family in the area. At first I thought it was a new motel because of the new carpeting and furniture, but upon a closer look realized it had been redone and...More
Response from Barbara B, Front Office Manager at Quality Inn & Suites NJ State Capital AreaResponded 10 July 2017
Thank you for taking the time to respond to the guest survey. We are happy that our efforts to upgrade the hotel are being noticed. We hope to see you again for a future stay.
USD 71 - USD 116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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I can't say for sure, but based on the level of customer service at the hotel, I think it is worth calling them to find out. However, based on how severe your allergy may be, you should consider that you may encounter dogs... More
I can't say for sure, but based on the level of customer service at the hotel, I think it is worth calling them to find out. However, based on how severe your allergy may be, you should consider that you may encounter dogs in the halls, coming and going to your room.