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Holiday Inn Morgantown / PA Turnpike

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Holiday Inn Morgantown \/ PA Turnpike
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Brooklyn, New York
Reviewed 4 weeks ago

I visited this hotel while attending a group ski trip. The room was very nice and clean. The buffet breakfast and dinner was horrible. The coffee was watered down and the food was cold. The people at the front desk was not very helpful and for the most was not very pleasant.

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Helpful?
Thank Candice A
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Hello Candice A, Thanks for staying at the Holiday Inn Morgantown - Reading Area, PA and for posting your review. It is unfortunate to learn that the service from our front desk staff did not meet your expectations. I have shared your feedback with the hotel's management to improve the quality of experience for all guests. I am glad that...

Lancaster County, Pennsylvania
Reviewed 5 weeks ago

This past weekend was the worst hotel stay I've ever experienced. We started off with dirty sheets on both of our beds. When I spoke to the front desk clerk, the hotel general manager was also standing there. The front desk clerk was apologetic - manager said nothing. No apology, no comment. There was a group of several hundred also...

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Helpful?
Thank pe4kms2017
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Hi pe4kms2017, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to learn that your experience was not as pleasant as it should have been. I am sorry for not meeting your expectations when it comes...

Reviewed 5 weeks ago via mobile

This would otherwise be an OK hotel but we made the mistake of coming here the same weekend as a large tour group of party-goers. Scantily-clad women were walking around the hotel and loud evening parties with a DJ were from 12am-4am...at least they came prepared with their own security detail. On a Saturday the hotel allowed the group to...

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Helpful?
Thank MomOfTwoAwesomeKids
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Dear MomOfTwoAwesomeKids, Thanks for the time you invested in posting your review. I am sorry to hear that your stay was not satisfactory because it was disrupted with loud music created by the party going on at the hotel. We thank you for these observation and we want to assure you that it will be brought to the attention of...

Reviewed 12 January 2017 via mobile

My husband was in town for business and stayed here. I decided to stay one night with him before heading to stay with a friend. The room was on the 3rd floor. The room looked to be newly updated except for the bathroom and the refrigerator. The refrigerator needs replaced it doesn't keep anything cold and is falling apart. That...

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Helpful?
Thank asmith832
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Dear asmith832, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous overall rating and considering to stay with us again, I regret to learn that some of our in-room amenities, specifically the refrigerator may have inconvenienced you during your stay. Allow me to apologize for any inconvenience you may have...

Loughton, United Kingdom
Reviewed 12 January 2017 via mobile

I've been staying at the holiday inn Morgantown PA for business and have to say have been made to feel so very welcome by all of the staff. It's a great friendly place with comfortable rooms and a friendly atmosphere, Larry the chef has especially made me feel welcome they have a fantastic menu which I must say has kept...

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Helpful?
Thank glenn591
Columbus, Indiana
Reviewed 30 November 2016 via mobile

Proto at the front desk was the best part of my visit to the Holiday Inn. After checking in with Proto I had high expectations of my stay. The hotel is a older hotel that has been somewhat remodeled but not up to my standards. First the pool is literally in the hotel lobby maybe twenty feet from the front...

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Helpful?
2Thank Morris47201
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Dear Morris4720, Thank you for your feedback regarding your stay at Holiday Inn Morgantown/PA Turnpike, PA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about front desk service and room cleanliness. However, we’re sorry we fell below your expectation regarding the swimming pool and the noise. We...

Rochester, NY
Reviewed 29 November 2016

The best, the only thing worth staying. This Hotel needs a do-over badly, the building looks a little tired. Has a huge parking lot peppered with big rock boulders to prevent the Big semis from spending the night. Service is very good, the facilities are clean and well kept. At night our heater roared... not just turned on, but roared....

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Helpful?
1Thank Culebra C
IHGService, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Dear Culebra C, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to read that you found the facilities clean and well kept, and was satisfied with the level of services received from our staff....

Clayton, Georgia
Reviewed 28 November 2016 via mobile

I kept thinking that this hotel used to be something else at one time. The lobby is dark. There is a pool in the center of the lobby, I never saw the pool light on the 4 nights I was there. Don't know whether it was open or not. I asked a staff member and she didnt know either. Staff...

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Helpful?
1Thank Spencer1952
Reviewed 23 November 2016 via mobile

When first stepping into the hotel you are surprised it is quite lovely, We happened to be there on an extremely busy weekend and it was quite loud in the lobby area but once we got to our room we heard nothing the room nice and well appointed. What Hurt this hotel was lack of staff a 20 minute wait...

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Helpful?
1Thank Sandy B
Reviewed 7 November 2016

Basic Holiday Inn off the turnpike. The hotel is nothing to write home about but you will be pleasantly surprised with your check in experience if you have the gentleman that checked me in. I do not recall his name but he made a long road trip easy. I was frustrated upon my arrival but he resolved all of my...

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Helpful?
1Thank Doug C
Brian W, General Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

I thank you for the many comments. We strive to give the best service we can. This is what keeps people coming back time after time. The associate's name is Proto and yes he is outstanding. Hope to see you the next time. Thanks Brian Witman GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Morgantown hotel is conveniently located and easy to find. The Gateway to Amish Country Only minutes from the Reading and Lancaster Outlets. Also the hotel is adjacent to the PA Turnpike exit 298, and only minutes from Interstate 176, 422, Route 23, Route 10, Route 896 and Route 322. Hosting a special event and need overnight rooms for your out of town guests? The Holiday Inn Morgantown hotel is the perfect place for your guests to relax in one of our over sized moderately appointed guest rooms. Berks County only full service Holiday Inn Hotel. We re also the place to be when it comes to area sports tournaments, including baseball and soccer. If it is sightseeing in Amish Counrty, Kitchen Kettle, Lancaster, Reading Outlets or watching a drag race at MapleGrove Raceway we are here to make sure your stay is perfect.We just don't do weddings, we cater dreams. Our professional wedding consultant will assist you with creating a day to remember with one of our special wedding packages. ... more   less 

Additional Information about Holiday Inn Morgantown / PA Turnpike

Address: 6170 Morgantown Rd, Route 10, Morgantown, PA 19543
Region: United States > Pennsylvania > Morgantown
Price Range: $121 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Morgantown / PA Turnpike 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Holiday Inn Morgantown / Pa Turnpike Hotel Morgantown
Morgantown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Morgantown / PA Turnpike staff and other travellers.
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over a year ago
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over a year ago

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Questions? Get answers from Holiday Inn Morgantown / PA Turnpike staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room heater does not roar.”
 of 5 bubbles culebracook, 28 Nov 2016 | Read review
“Great price cocktails and good food.”
 of 5 bubbles 802ericw, 17 Oct 2016 | Read review
“Don't go there”
  • Dust on furniture
  • Mildewed shower curtain
 of 5 bubbles bobf503, 27 Aug 2016 | Read review
“Top floor was awesome”
 of 5 bubbles A2802ALjamesc, 15 Jun 2016 | Read review
“A view of the lobby and indoor swimming pool is nice.”
 of 5 bubbles 608belindab, 8 Mar 2016 | Read review
5 of 5