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Pocono Palace Resort

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Traveller (1184)
Room & Suite (737)
Pool & Beach (99)
Overview
  • Excellent38%
  • Very good27%
  • Average14%
  • Poor10%
  • Terrible11%
Travellers talk about
“fantasy apple”(168 reviews)
“roman towers”(159 reviews)
“get away”(143 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Pocono Palace Resort
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Offers from Pocono Palace Resort
Offers & Announcements: SAVE UP TO 40!!
Hotel packages
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Reviews (2,111)
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2,108 results
Traveller rating
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LanguageEnglish
744
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307
224
246
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All reviewsfantasy appleroman towersget awaychampagne towerforever loversour honeymoonbreakfast and dinnerping ponggift shoppaddle boatsprivate poolromantic getawayheart shaped poolyear anniversarymini golfan open mindoutdoor activities
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471 - 475 of 2,108 reviews
Reviewed 16 December 2015

This was our 25th stay and the resort did not live up to our past experiences. Quality of food has gone down plus the friendliness of most of the staff. We are not sure about returning Hope managment makes some improvementsMore

Review collected in partnership with this hotel
1  Thank nicholasm977
Response from RomanceManager, Manager at Pocono Palace ResortResponded 16 December 2015

We're sorry you most recent stay wasn't the best it could've been. Our staff is typically very friendly and always able to help guests with anything they need and food is always enjoyable. We'll pass on your feedback and make sure we work towards improving...More

Reviewed 15 December 2015

Went away for a long weekend with my wife. Room and facilities were very nice (maybe a little dated). Service was slow at best in the restaurant though. Come for the rooms and the time away. Do not come expecting stellar service.More

Review collected in partnership with this hotel
Thank Mike & Maddie Z
Response from RomanceManager, Manager at Pocono Palace ResortResponded 16 December 2015

We are very surprised to read this, as we are known for having exceptional service for all of our guests. We're very sorry you didn't have the same experience. We'll review this with the dining room supervisor and make sure we are providing optimal service...More

Reviewed 15 December 2015

While we travel frequently for business and leisure, we found the accommodations at Pocono Palace Fantasy Apple room unique, cozy, and fun. The food was excellent and combined with the games and entertainment offered throughout the property, it was the perfect escape for us to...More

Review collected in partnership with this hotel
1  Thank rudydawnl
Response from RomanceManager, Manager at Pocono Palace ResortResponded 16 December 2015

We are very happy to read your kind words and love that you enjoyed the food, games, entertainment, and your suite. We certainly hope we will see you back soon to have an even more amazing experience!

Reviewed 15 December 2015

Great place to stay. Very helpful staff. Really liked my stay here. wish they would let you have breakfast in bed like they used to. also it would be nice to be able to bring the rest of your meal with you if you can...More

Review collected in partnership with this hotel
2  Thank Camille D
Response from RomanceManager, Manager at Pocono Palace ResortResponded 16 December 2015

We're glad you found our staff very helpful and you enjoy the resort as a great place to stay. It's always nice enjoying some quiet time and we're hopeful you can enjoy some more quiet time soon!

Reviewed 15 December 2015

Celebrated my gf bday . Stayed at the Roman towers loved it . Only bad thing is the pool in the room was kind of cool . I wish there was a way to adjust the temperature of the pool water . Food was decent...More

Review collected in partnership with this hotel
1  Thank terryf866
Response from RomanceManager, Manager at Pocono Palace ResortResponded 17 December 2015

Thank you for your feedback- we're glad you and your girlfriend enjoyed her birthday and had a great getaway staying in a Roman Tower! We'll follow up with maintenance regarding the temperature of your in-suite pool so we can make sure it's an amenity all...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 204 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 204 - USD 333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1184)
Room & Suite (737)
Pool & Beach (99)
Dining (59)
Amenities (30)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
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x4eyes2020x
8 February 2018|
AnswerShow all 7 answers
Response from ckcisme1966 | Reviewed this property |
it may have been back when that was popular but it's not any longer.
0
Votes
Shakia B
7 September 2017|
AnswerShow all 9 answers
Response from robgX9964HA | Reviewed this property |
Go to pocono palace, friendly staff, property amenities are much close together. i think for a couples time away, for alone time this place sets the tone, the place is dated but they have made upgrades, and are still making... More
0
Votes
T8418ZMericb
6 September 2017|
AnswerShow all 9 answers
Response from sueq2000 | Reviewed this property |
If you are staying at Pocono Palace I recommend the Roman Tower or Fantasy Apple. You have to try both at least once!
1
Vote
Room Tips
"Go Big - Roman Tower Suites are the most updated with the nicest amenities."
Read review
"Save your money"
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"Roman Towers hand down!"
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"Fantasy Apply comes with a lake view."
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