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Pocono Palace Resort

Booking.comUSD 230*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 241*
USD 230*
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USD 241*
USD 241*
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Pocono Palace Resort
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2,001 Reviews from our TripAdvisor Community

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There are newer reviews for Pocono Palace Resort
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Showing 1,999: English reviews
Reviewed 19 November 2015 via mobile

This place dont even deserve 1 star!! Room 536 was our First room, we went here for our honeymoon, pool was dirty, they sent some one out to clean it and when we turnt off the lights roaches ran out! My husband smashed 1 and took a picture the others ran too fast. After calling the front desk they gave...

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Helpful?
3Thank Shakish L
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry your experience was not what you had hoped it would be and will pass this feedback onto management.

Millersburg
Reviewed 19 November 2015

Over all it was a good experience . However our pool was 100 i, i was told buy staff. It seemed hotter because you couldnt stay in the water long enough to enjoy it. Maintenance was working on pipes and our water for hot tub was brown. I filled it three times to get brown out of the water and...

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Helpful?
2Thank G4119MLmegans
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We are happy to read you enjoyed your experience, but we are not happy that the entirety of your stay was not as perfect as it should have been. There are clearly many things we should work on based on what you experienced and we promise to address these issues immediately. We want every guest's stay to be perfect and...

Rochester
Reviewed 18 November 2015

After all we had to go through wrong address, late check in due to rooms not ready it was a good place to stay. we had a good time. Night time was very quiet and relaxing. Look forward to come back next year.

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Helpful?
Thank Angie & Raul M
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry about the couple of inconveniences you dealt with but happy to read your enjoyed your overall stay with us. We look forward to your return next year!

Williamstown
Reviewed 18 November 2015

Pricey, but excellent food, service and amenities. If you spend all your time in the room you might as well stay at some crappy hotel. Awesome couples themed activities scheduled every day! Been coming back for almost 20 years and have no plans to stop!

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Helpful?
3Thank davidkarene
RomanceManager, Manager at Pocono Palace Resort, responded to this review

It sounds like you had an excellent time and we're so glad you enjoyed the food, suite, and fun activities for couples! We're especially grateful you've been coming back for nearly 20 years and continue to have great experiences.

East Stroudsburg, Pennsylvania
Reviewed 18 November 2015

We always have a fantastic time. The CXO is upbeat and fun. The bartender is attentive. The food is delicious. The variety of amenities is excellent. We will continue to keep coming back. What a great recharge.

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Helpful?
1Thank bettyannen2014
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for being Forever Lovers and always having a fantastic time. We love our CXOs and we're proud that our team can continue to contribute to your experiences with each stay. We look forward to your next stay.

Somerset, New Jersey
Reviewed 18 November 2015

Beautiful resort with plenty of amenities or just relax in your room with your fireplace and whirlpool bath! Had a great time! Look forward to coming back and will recommend to friends and family!!!!!

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Helpful?
Thank 48maryjaneg
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We are very flattered by your kind words and summary of how you feel we're a perfect, relaxing getaway for couples. We truly hope we will see you back here in the future.

Dingmans Ferry
Reviewed 17 November 2015

The room was excellent, . Highly recommend this for a romantic getaway. The bed was comfortable loved the body pillows. Breakfast buffet very nice, dinner was fine. Can say enough good things about the Roman Towers, I recommend them to everyone.

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Helpful?
2Thank X7326DNdavidb
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for the review- we're glad you enjoyed a comfortable bed and loved the body pillows, along with the breakfast and Roman Towers. We hope to see you back soon!

East Orange, New Jersey
Reviewed 17 November 2015

It was pretty decent and very romantic. Cleanliness of the room questionable but the environment, amenities and the eventful games were worth the stay. Definitely the land of love 😍😍😍. I would recommend it

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Helpful?
2Thank ashleycO7146SR
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback- we're thrilled you would recommend us to others! We look forward to seeing you back soon.

Arlington
Reviewed 16 November 2015

Pretty good. I would recommend adding footgolf as an activity as I have tried it with friends earlier and it's a lot of fun. Other than that, the rooms could have been a little cleaner. I could smell phenly when I entered the room.

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Thank 987vivekr
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Footgolf would be a really fun activity, one we will recommend for Spring when the weather is more cooperative. Thank you for staying with us- glad your stay was pretty good!

Elmira Heights
Reviewed 16 November 2015

Spend the extra money for the Champagne room. We were in a lakeside room for less money and had a lot of problems. The room was outdated, smelled badly of wood burning fire, and the whirlpool tub backed up with dirty water/dirt while we were in it! We lost hot water as well. They moved us (as they should) to...

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Helpful?
1Thank Michelle M
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We apologize about the smell in your suite- it was likely caused by a guest ignoring the warnings about using the wrong kind of log in their fireplace, as those fireplaces are not made for real logs. That will cause a smokey smell which can be tough to get rid of. The Lakeside Suites are still nice, but it's a...

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Club Lodge Golf Suite (29)
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Fairway Suite (22)
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Fantasy Apple Suite (52)
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Garden of Eden Apple Suite (51)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Region: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range: $259 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Palace Resort 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace
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Questions & Answers

Here's what travellers have asked, with answers from Pocono Palace Resort staff and other travellers.
51 questions
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Questions? Get answers from Pocono Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with the indoor pool!”
ypbel1017, 26 May 2017 | Read review
“Check the jacuzzi hot water upon entering the room...”
92craigr, 23 May 2017 | Read review
“Garden of Eden is spacious, and has no windows.”
misscarriebaby, 21 May 2017 | Read review
“Fantasy Apple for the pool or Lake Chatlet for the great balcony over the lake!”
emilyh52, 10 May 2017 | Read review
“Go to google images and view rooms So you can see verything”
Livesimply8888, 9 May 2017 | Read review
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Prices are for 1 room, 2 adults
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